Hotell nära Tacoma Mall

“When I pulled in, went to go into the lobby and it was locked with an arrow pointing to a window. There was only a little drawer that I had to pass the hotel manager my credit card and drivers license through that. No intercom so it was very hard to understand her. I’m just a person that would want to have the face to face interaction and not feel like a criminal trying to check in. I would definitely suggest them putting in an intercom so we can actually hear each other. Moving to...

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“You have to make sure everything is clean. Seems like the Level-1 has problems. Staffs are good!”

“Our restroom door didn’t even close, we also never got our deposit back and the room smelled dirty. Mold in the ceiling above the bathtub ”

“quality of the room and breakfast was not great”

“Good place to go for short trips, and a cozy place to stay if you do any day long activities”

“I couldn't stay in this place because I didn't have cash. In their description they do not specify that the refundable deposit must be with cash and I drove 3 hours with my baby to lose my money in this place. 0 recommended. They didn't refund my money although the fault is theirs for not having availability to receive card payments. And it's good that I didn't stay with my baby in this horrible place. The lobby looks very disgusting, messy and dirty. I just wanted a place that would fit my...

“Staffing was great they made sure that we had what we needed throughout the time we stayed which was great even the fancy hotels have lacked in that department. It was affordable for what we needed this trip.”

“Extremely dirty, didn’t provide WiFi info, tv didn’t work, bedding stained, curtains wouldn’t shut. Literally would never stay there again, only had to because of my unique situation, thank goodness it was only two days. Also staff was awful, unhelpful, stared at you, and made things do uncomfortable. -1/10”

“The hotel appears to be more of homeless shelter, then open to the public. drugs, prostitutes. They should not let the outside public get rooms. People pay money especially in a hotel to be comfortable. They need to keep the hotel as a homeless shelter period. No more renting rooms to the public. No phones, carpets were dirty, holes all in the bedding like smoking holes, sink water was like a pressure washer just shot out when you turned on. Very hot water to bathe only thing I can say. They...

“For the price I paid the room was fine! The property manager is friendly and helpful! It was a very basic room.”

“Very clear instructions and the system for entry, bathroom share, food, and laundry were perfect. There are cats (see pictures of their property), so be aware if you have allergies. Although, you'd have no idea they have any, the house is immaculate and no smells or hair! Very friendly owners. Would absolutely stay again. They have pain killers available, phone chargers, and basic hygiene items. Breakfast available (muffins, yogurt, oat milk, cereals, granola bars) and coffee. Safe...

“Let’s just say it was one of those places you enter the parking lot and start questioning the hotel you picked for your stay. The front desk smelled like air fresheners trying to cover up the smell of cigarettes. The pictures displayed looked like nothing in person. We were getting a strange vibe from the parking lot and ended up paying the fee to cancel and found another hotel somewhere else.”

“Great reception staff! Super friendly and helpful.”

“The staff located the wrong order for our stay and kept calling us the wrong name. She can not location our payment neither. Expedia agent has reaching out them but no one answer the phone. I have tried to connect with the front desk as well, nobody answer the phone.”

“Staff are very nice. Rooms and Parking are excellent too. Very good experience overall”

“Staff was great. Unfortunately the room was SO loud…. It’s not a good sign when the room comes with earplugs.. and unfortunately they were no matched for the very loud mechanical elevator noise. It was a very poor night sleep.”