Exteriör
Se tillgänglighet

Recensioner av Novotel Taiping Perak

4 out of 5
Novotel Taiping Perak
No. 1 Jalan Tupai, Taiping, Perak

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 266 av 461 recensioner" "
8 - Bra i betyg. 152 av 461 recensioner" "
6 - Okej i betyg. 27 av 461 recensioner" "
4 - Dåligt i betyg. 12 av 461 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 461 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Cecilia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed was really comfortable. Well set up hotel and courteous staff.
Bodde här 1 natt i mars 2024
Svar från James Chan, General Manager 26 mars 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings/comments, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

6/10 Okej

Wei Fun

Reste i grupp
Maintenance is good
Bodde här 1 natt i mars 2024
Svar från James Chan, General Manager 19 mars 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings/comments, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Surkunalingam

Reste med familj och småbarn, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Restaurants around were not clean
Bodde här 2 nätter i januari 2024
Svar från James Chan, General Manager 1 feb. 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. I will certainly inform my Housekeeper to conduct regular inspections on the public areas and I will inspect as well.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Bra

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från James Chan, General Manager 30 jan. 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

6/10 Okej

Wern Chian

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Lift needs to be upgraded.
Bodde här 1 natt i december 2023
Svar från James Chan, General Manager 31 dec. 2023
Dear Guest Thank you for your feedback with regard to your stay with us recently.I have read your comments. I am very sorry to inform you that there was a bad lightning strike recently and all the lifts were affected. For your information, two lifts are now back to normal and the remaining one lift which required a major repair is in progress and should be functioning soon.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Bra

LIN CHOONG

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från James Chan, General Manager 26 dec. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Siew Shin

Bodde här 2 nätter i november 2023
Svar från James Chan, General Manager 6 dec. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Bra

Gabriel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is super convenient to attractions around town. The hotel is also very neat and clean. Staff are friendly. Only downside is that the hotel parking is at Level 6. A bit troublesome driving all the way up.
Bodde här 1 natt i november 2023
Svar från James Chan, General Manager 30 nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.By the way, the hotel car park is located at level 6 at the moment and we have planned to have the hotel car park in the basement in the future.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were attentive and informative. Particularly helpful when I let the taxi drive away with my bag in the boot. All sorted in 20 mins and I was able to catch my train. Taiping is a blessed relief after the speed of KL. The pool is relaxing and it is only a 10 minute walk to the Taiping Gardens. I will definitely be back.
Bodde här 1 natt i november 2023
Svar från James Chan, General Manager 24 nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Can’t beat it for location. Drinking water supplied in refillable glass bottles should be secured with tamper-proof seals. Check-in staff, for reasons unknown, looked stern. Very slow & unreliable wifi
Bodde här 1 natt i november 2023
Svar från James Chan, General Manager 24 nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. I will certainly look into the areas that need improvements.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location. We stayed in a grand king bedroom and it was very comfortable. However, wifi speed & reliability were way below par. While we commend the hotel for not supplying toiletries & drinking water in single-use plastic containers, the glass bottles containing drinking water should be secured with tamper-proof seals
Bodde här 2 nätter i november 2023
Svar från James Chan, General Manager 24 nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. For your information, we have moved to environmental friendly packaging for bathroom amenities as well as coffee / tea sachets and we have stopped single-use plastic which is bad for the environment. We are providing refillable glass bottles with filtered water from our Diamond Water Filter System. We will look into the tamper-proof seals as mentioned.Regarding wifi, we are in the mid of upgrading our wifi to a higher bandwidth from TM to Maxis and the whole upgrade will be completed by end of November 2023.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

WengTuck

Bodde här 2 nätter i juni 2023
Svar från James Chan, General Manager 6 nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently. I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

WEI MING

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 1 natt i oktober 2023
Svar från James Chan, General Manager 24 okt. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

William

Bodde här 1 natt i oktober 2023
Svar från James Chan, General Manager 24 nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Bra

PF

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
should give more training for reception staff
Bodde här 1 natt i oktober 2023
Svar från James Chan, General Manager 10 okt. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments and for your information, training is on-going for all the front office staff since majority of the staff are new. Once again, thank you for your feedback and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Bra

Say Hock

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2023
Svar från James Chan, General Manager 27 sep. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Bra

FAIRUS BINTI

Bodde här 1 natt i september 2023
Svar från James Chan, General Manager 27 sep. 2023
Dear Guest Thank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Kah Leong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från James Chan, General Manager 11 sep. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

KHALIJAH

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i augusti 2023
Svar från James Chan, General Manager 28 aug. 2023
Dear GuestThank you for the feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Frida

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från James Chan, General Manager 15 aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe that you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

NG

Bodde här 2 nätter i juli 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Bra

OONG PING

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Town areas
Bodde här 1 natt i juli 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would visit again.
Bodde här 1 natt i juli 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Joo Ben

Bodde här 2 nätter i juli 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Nur Shazreena

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location - close to eateries and walking distance to lake garden. Room is clean and comfortable. Service from the staffs are impeccable. Will come again
Bodde här 1 natt i juni 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Gek Sim

Bodde här 1 natt i juni 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Gerald Cheng Hock

Gillade: Personal och service och boendets skick och faciliteter
Service at the front desk was prompt and professional. The room was excellent and well maintained. Service staff were friendly and approachable.
Bodde här 4 nätter i juni 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

8/10 Bra

TONY

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2023
Svar från James Chan, General Manager 1 aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

ITAI

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is strategically located with the Lakes Gardens, hawkers food and shopping within walking distance.
Bodde här 5 nätter i maj 2023

10/10 Fantastiskt

Nina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great & comfortable hotel.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Zulkeplee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The best hotel in Taiping.
Great hotel with spectacular views of Taiping and Banjaran Tiitwangsa. Great staff and convenient location. Can improve by making sure toilet seat is fixed and shower floor not too slippery. But everything else is superb.
Bodde här 1 natt i maj 2023
Svar från James Chan, General Manager 18 maj 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I will certainly inform my Housekeeper to look into it.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Joshua

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent customer service. My always preferred hotel when I’m visiting Taiping. Keep up the good work! 👍👍👍
Bodde här 1 natt i maj 2023

8/10 Bra

Laurence

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious, well-appointed room but doona would be more suited to Arctic conditions, which may explain the air-con being set to 16 degrees. Even when adjusted to 25 deg., it was still too cold - a bit ridiculous for the Tropics and not very environmentally-friendly.
Bodde här 1 natt i april 2023
Svar från James Chan, General Manager 8 maj 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I would be very pleased if you could provide us the room number for us to check further. Normally, guests should be able to adjust the air conditioning temperature to suit your needs.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

6/10 Okej

Chuah Lam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is clean and spacious. But parking is inconvenient.
Bodde här 1 natt i april 2023
Svar från James Chan, General Manager 11 apr. 2023
Dear Guest Thank you for your review with regard to your stay with us recently.I have read through your comments highlighted and for your information, our hotel car park is at level 6. Please look out for Novotel signboard as you are driving up to the car park at level 6. Furthermore, you may ask the front office staff to validate your parking ticket upon check in so that from your room, you can proceed to the car park without having to go down to front office counter to validate your ticket. While you are at level 6, please validate your ticket at the ticket machine on the right before driving out.Once again, thank you for your review and we are looking forward to be of service to you again soon.Best regards.James ChanGeneral Manager

8/10 Bra

SIM KEE

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Location good in town center. Lift not working properly:- *unable to read access card *long time to close door *long time waiting for lift
Bodde här 1 natt i april 2023
Svar från James Chan, General Manager 11 apr. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I would like to apologize to you for waiting for the lift for a long time as one of the lifts was down during your stay. For your information, the lift has been repaired and all the lifts are now in functioning order.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Weng Leong

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quite a good hotel for the rate. Located in the central location with lots of eating place to savour local street food. Near the lake garden too.
Bodde här 1 natt i april 2023

6/10 Okej

Benjamin

Reste med sin partner
Gillade: Personal och service
Location is good. Reception staff is good. Mouldy bathroom is bad. Room price a bit expensive when compared to similar properties in Penang.
Bodde här 3 nätter i mars 2023
Svar från James Chan, General Manager 3 apr. 2023
Dear Mr. BenjaminThank you for your review with regard to your stay with us recently.I have read through your comments highlighted and I will certainly look into the mouldy bathroom with my Housekeeper.Regarding the rates, I would suggest you enroll as a member and book online for special rates for members.Once again, thank you for your review and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

Shihjen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Above the standard.
It’s my third times to stay at this hotel and still feel satisfied with the service and room conditions.
Bodde här 1 natt i mars 2023

6/10 Okej

Bernice, BLOOMINGTON

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
The hotel is overall good. It’s conveniently located and attached to a mall. The staff were very friendly and helpful. It’s just not clean to the standard I’m used to. Stains on the couch. Mouldy bathroom sink. Coffee station probably hasn’t ever been clean. Coffee stains everywhere. I had to clean the coffee station before I could use it. The bed was clean. I booked two rooms. One for my parents and one for myself. Both cost the same but both were not identical. One was smaller than the other. I was told they were both in the same category but that they were not the same. ?? Eventually they reassigned my parents to the same bigger room as mine.
Bodde här 2 nätter i februari 2023
Svar från James Chan, General Manager 17 feb. 2023
Dear Ms. BerniceThank you for your review with regard to your stay with us recently.I have read through your comments highlighted and I will certainly look into the areas that need improvement.Once again, thank you for your review and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ideally situated for the food lover as opposite a food court if you like local food, if you don't plenty of choice in the mall. Hotel breakfast has everything you could ever wish for . Hotel is clean and staff welcoming . Lake garden is a short distance from hotel and easily walkable.
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

Nigel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a lovely hotel, staff were absolutely fantastic and so hello and friendly, early check in appreciated and our special request for a high floor noted and. Loved the pool and views and also the fact they have a water refill station to save on single use plastics and also the refillable toiletries (not single use small ones) excellent hotel in a good position. Highly recommended
Bodde här 1 natt i januari 2023

8/10 Bra

Kirstie

Gillade: Personal och service och rummets bekvämlighet
Overall pleasant stay but can be better
Stay was overall good, but got to do something about the pillows. The pillows are way too soft for any neck support. Hotel may consider changing out the pillow to firmer ones.
Bodde här 4 nätter i januari 2023
Svar från James Chan, General Manager 14 mars 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I will certainly look into the pillows.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us soon.Best regards.James ChanGeneral Manager

10/10 Fantastiskt

ANG

Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Eng Kiong

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked two room connected to each other. It is better than family suite as it allow me to monitor young children sleeping on other room. Overall the room is cosy, ambient. The bathroom is clean and meet my expectation. TV channel is not digital/HD. This is the only drawback,
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Muhammad Zaid

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2023

10/10 Fantastiskt

Hwa Teck

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nicely done and maintained hotel. Very clean and comfortable. Would definitely come back again.

10/10 Fantastiskt

Jill

Bodde här 1 natt i december 2022

8/10 Bra

Shahid

Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Azman Bin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022