Hotell i Temple Basall

“Fantastisk service av all personal. ”

“Speedy check-in, room as described, parking simple, safe and onsite”

“Lovely room and staff efficient and friendly ”

“Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

“Nice hotel with lovely garden. There was entertainment for the children in the evening. Very highly appreciated. The Thomas train shop was also highly appreciated by the children.”

“Staff were very friendly, the curry was tasty and the breakfast was very nice. Would definitely stay again.”

“Ok hotell nära till NEC. Det är bara extremt lyhört och glipa under dörren. Skön säng, hjälpsam personal. ”

“Kommer aldrig bo här igen. Tydligen har hotellet en nattklubb på bottenvåningen, så vårt rum skallrade i väggarna och vi hörde dunkadunka fylleskrik till efter midnatt. Vi var så trötta och skulle åka 15h bil dagen efter. Sängen var liten och obekväm. Smutsigt rum. Vi fick endast 40p i kompensation för utebliven sömn och skrämda hundar. Så dåligt. ”

“Bra personal. Trevlig trädgård. Halvbra mat. ”

“Great stay and meal”

“The room was very clean, with amazing staff and wonderful views. We stayed at the mews, some drawbacks are no fridge, no room service & no AC. We did enjoy our stay despite not having some amenities”