Hi there Zinaida! Your kind words are music to our ears. Thanks for the review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.See you again soon.Take care,Palm Beach Tenerife

Hej Deniz! Tack för att du delar med dig av din upplevelse hos oss.Vi beklagar att du inte var nöjd med matens kvalitet och att du tyckte att hotellet var gammalt och ofräscht. Vi vill informera dig om att hotellet genomgick en renovering 2020, och vi arbetar ständigt med att förbättra våra faciliteter och tjänster för att möta våra gästers förväntningar.Vi tar dina synpunkter på allvar och kommer att använda dem för att förbättra vår mat och atmosfär på hotellet. Vi hoppas att du ger oss en ny chans att visa dig våra förbättringar nästa gång du besöker oss.Vi ser fram emot att välkomna dig tillbaka snart! Ha en härlig dag!Palm Beach Tenerife

Hej Maria! Tack för din feedback efter ditt besök hos oss, det hjälper oss att bli ännu bättre.Vi är glada att du uppskattade vårt fantastiska läge nära stranden och att du tyckte att vår personal var trevliga och hjälpsamma. Vi beklagar att du upplevde vissa brister under din vistelse. Angående städningen, erbjuder vi städning var tredje dag för att minimera störningar för våra gäster, men vi förstår att det kanske inte passar alla. Vi tar dina synpunkter om frukosten och jacuzzin till oss och kommer att se över dessa områden för att förbättra vår service.Ha en underbar dag!Med vänliga hälsningar,Palm Beach Tenerife

Thank you for your review. Kind regards

Thank you for your review, which helps us to improve. Kind regards. Palm Beach Tenerife

Thank you for your review. We are glad to read that you enjoyed our facilities, the views and our fabulous location. Your feedback helps us to improve. We hope to welcome you again soon..

Thank you for your review. Your feedback helps us to improve.

Thank you for rating our Hotel.

Hi there Cerys,We'd like to say thanks for taking some time to share your feedback.It's fantastic to hear that the pool was a hit for the kids and that the animation team kept everyone entertained - that's always our goal! I'm sorry to hear that some aspects didn't quite meet your expectations. We're always working on refreshing our spaces and keeping them up to date. Your feedback on the room furniture is valuable and will be considered as we continue to improve.We hope you'll pop by and stay with us another time.Take care,Palm Beach Tenerife

Hi there Marta,We'd like to say thanks for taking some time to share your feedback.We're stoked to hear you loved our prime spot, stellar team, and bang-up breakfast spread. Our location is indeed a hit with guests who love being close to Playa de Troya and all the action in Playa de las Américas. As for that pesky damp smell you mentioned, we're on it like white on rice! While our sunny Tenerife climate usually keeps things fresh as a daisy, sometimes the humidity sneaks in. Rest assured, we're always chasing down these little quirks to ensure our guests have a comfortable stay.Come back soon!Take care,Palm Beach Tenerife

Hello John! Thank you for this great review.It's fantastic to hear you enjoyed the breakfast and had a great long weekend with us! We're thrilled our room cleanliness and amenities made such a positive impact on your experience. Our team takes great pride in maintaining our hotel to the highest standard and ensuring our guests have everything they need for a comfortable stay.Thanks again; we look forward to welcoming you back soon.Take care,Palm Beach Tenerife

Hi there Asta! Thanks for the review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We all hope to see you again on your next visit.Take care,Palm Beach Tenerife

Hello Debbie, Your positive review really made our day We appreciate it!It's wonderful to hear that you enjoyed the spaciousness and cleanliness of your apartment, as well as the convenience of your ground floor patio. We're thrilled that our prime location added to the success of your stay.It's guests like you that make our day, and we're so grateful for your high marks on room amenities and overall hotel condition. We aim to provide a top-notch experience for all our guests, and it's rewarding to know when we've hit the mark.We all hope to see you again on your next visit.Take care,Palm Beach Tenerife