Hotell nära The Crystal Shrine Grotto

“The rooms was very nice and the staff were very friendly.”

“Our stay was okay except for the mattress, we told staff three times that the mattress was uncomfortable and squeaked with each movement. We were told by maintenance he would replace but never saw him again. We slept on the mattress for 8 nights and nothing was done to correct the problem. Disabled rooms with a low mattress still the mattress should be comfortable, we have stayed in other hotels disabled rooms without such a low mattress, one other minor problem there was two televisions with...

“The comfortable beds, great location to Germantown Hospital while husband was treated there, great atmosphere and my fav, the front desk staff♥️”

“Staff was very friendly. The lobby ans rooms were nice and clean. Breakfast in the morning waa good!”

“Pretty good ”

“Good”

“Bra hotell utanför centrala Memphis, men i ett lugnt område med restauranger och affärer. Enkelt att ta sig till Baele St, National Civil Rights Museum och Graceland med bil. Skön säng, rent, bra parkering.”

“The staff is so kind and helpful. The rooms were clean. The breakfast was great. We stayed two nights and both mornings the breakfast was slightly different. It was a great variety.”

“The skirt of the bed was dirty, with white stains over a brown fabric. room 207. The furniture in the room looked old, chipped and scratched. The stove burners were all rusted. The tub drain was broken. The towels are cheap. The blanket was so thin that I couldn't get warm even turning the AC to a warmer setting. The doors to the rooms looked scratched and some dirty. Won't be coming back.”

“Room was ok. Staff was very rude. Kitchen was ok. Parking was terrible. I will never go back!”

“Love the room. Very comfortable for a quick stop through if you’re passing by. The room was very clean, but the hotel itself seems a little bit dated. Outside of that the staff was very nice and polite. Breakfast was great as well. Would def stay here again.”

“Property had recent flood damage and extremely loud remediation fans were on all night long in the hallways. Room smelled like a wet dog and like the previous guest smoked in it. Walls and doors had animal scratches all over them. Do not stay at this property”

“Great clean room. Comfortable. Quiet.”

“Nice, big hotel. Comfortable bed. Some people have written in the reviews that the hotel is in a bad area. It is not. The area is filled with new business. Hotel has totally self check-in witch can be frustrating. However, they have easy communication by their service team by WhatsApp. It might take some time to get some things done but they solved my problems. The elevators didn't all work which could cause some waiting. ”

“These rooms are incredibly expensive, yet it’s disheartening to find that they’re not cleaned daily. Our room was left in a state of disarray, with trash piled up and towels that had been used. We had to personally request a towel change, but nothing else was done to address the cleanliness issues. We will never return to this hotel. Instead, we’ll stick to the Westin downtown.”