Kasinohotell i The Plains

“The TV and internet were not working. The flush was leaking and the entire room had a foul seepage smell.We had to shift in a room designed for differently able people which was comparatively a lot more smaller. The drain was blocked and overflowing in the shower area. Green tea was not available. Overall pathetic experience .I want a refund . ”

“Most everything was ok with a few exceptions. Water heater needs to be larger capacity. Front desk can be more responsive to customer needs. Certain amenities for drying clothes after using on-site washer needs to be provided to customer. Breakfast options should be provided to customer instead of whatever is on the menu for the day. English cable channels should be provided along with a list of available channels, it is too much work to go through channels and search for English language...

“One of the best properties I have stayed on. This is my second stay here and it just continues to impress me. I love the hospitality and even big resorts don't take care of their guests like Zaid does. He is very communicative. The food is homely and awesome and at a very reasonable cost. The overall experience of the stay was nothing less then 5 star to be honest. Very very recommended to everyone visiting Panchgani and looking for a good place to stay. BTW its very reasonably priced too.”