Spahotell i Thermi

"Everything was perfect , cleaning , location "

"Allt var perfekt"

"Har aldrig bott på ett sånt ofräscht hotell. Personalen var dryga, vi kändes oss otrygga, vårt rum var på nedersta våningen som belystes på samma sätt som Amsterdams Red Light District och rummets skick var inte bra på något sätt. Väntade på att vi skulle se en kackerlacka springa omkring. Som tur var som vi bara där en natt pga tidigt flyg men kan absolut inte rekommendera hotellet till någon. "

"Perfekt läge, bra hotell (dessvärre påbörjades en renovering vid vår vistelse)"

"The scheduled airport shuttle didn’t arrive, but the issue was resolved quickly. The shuttle from the beach arrived earlier than planned and left without us, despite our booking a specific time - again, this was sorted out promptly. The reception and restaurant staff were very friendly and service-minded, especially during breakfast. In the evening, however, service at the lobby restaurant was quite inconsistent, and on a few occasions, the beer served was noticeably less than it should have been. What I found most disappointing were the activities. Those listed (aqua gym, wellness) were practically non-existent, mainly, in my opinion, because none of the guests were informed about them. Staff mentioned they had regular members who usually attend, but they made no effort to involve others, which meant there were not enough participants for the classes. I tried the yoga session - it was in Greek, but if you’ve practiced yoga before it’s still easy to follow. It cost an extra €10, which I found reasonable. The tennis, on the other hand, was excellent - equipment was available, the staff were very friendly, and they even offered extra bottled water for free. No extra privilege för Hyatt members."

"I’ve been staying at this hotel almost every year since it opened about 12 years ago. The service is excellent—from the staff handling the luggage, reception, housekeeping, and breakfast team to the amazing rooftop staff. Katarina at the rooftop bar is the most professional person I’ve ever met. Her kindness and memory of returning guests truly make you feel special. She is a real asset to the hotel, and I hope to see her again when I return. The breakfast is fantastic—fresh and delicious. Lunch and dinner are of high quality. The spa downstairs is cozy and spotless. Everything about this hotel is wonderful. Highly recommended!"