Hotell nära Thomas J Henry Tennis Center

“Excellent”

“Detta var vårt andra besök i underbara C.P. Vi valde samma hotel även denna gång lika nöjda igen.”

“Staff went above and beyond to accommodate guests.”

“Room clean & very cold! Breakfast fresh. Staff friendly and helpful”

“Something went wrong with the air conditioner, and I woke up in the entire room was soaking wet never touched the air conditioner. I don’t know what setting it was supposed to be on. It was the setting they put it on, but I woke up soaking wet, went downstairs ass for help. They offered me more towels to clean up all the water on the floor. That’s not really what I was looking for didn’t sleep half the night because I was soaking wet in my bed.”

“The stovetop didn’t work at all and the refrigerator didn’t get cold at all only the freezer”

“Most the floors stunk of weed, the front staff wasn’t very helpful at all made us wait till they were done on their phones before helping us check in. The door lock did not work and they could not repair and with the right amount of force it would pop open, along with the air in room not working properly woke up sweating, the door to shower didn’t close properly so floor would get wet again staff would not help with problems had to ask multiple times for towels and was told that I could only get...

“Good job!!”

“Mold on the floors , chairs . Shower drain holder inside the wall . Mold on the shower curtain . Bed had sand on it . Towels smelled dirty .”

“I absolutely love it here. The staff are always amazing. They are friendly, always helpful, and they all are A+ in customer service. The rooms are clean and the beds are comfortable. Thank you for an amazing stay.”

“Everything was great about this property. I would recommend this place and stay ther again. The staff was good and helpful. Great experience.”

“Todo muy limpio exepto que la labanderia no funcionaba”

“Yes and yes ”

“What they advertise was not actually available such as pool hours, breakfast hours, and also no smart TVs. The overnight was rude, and the though the room was clean, you can tell it wasn’t stocked properly from the night before.”

“The room was clean and comfortable. But I had a last-minute change on my side that I needed 2 beds instead of 1 king size and the staff did not have a courtesy of helping, I was willing to pay for an upgrade, but they could not help at all, the hotel was not even full at its capacity. Poor customer service because I booked the hotel through Expedia.”