Hotell nära Thorpeness Golf Club

“Lovely room, warm, clean and comfortable ... greatly appreciated after a long journey. Staff were also helpful signposting me :) etc”

“Very clean, and staff friendly and very helpful ”

“Lovely property in a great location.”

“Super position on sea front with very easy access to high street shops.”

“Property was wonderful! Large kitchen /dining area ready family meal. If you want to cook there everything you need is there already to prepare meals. Large comfortable living area. Bed was comfortable and warm. Property right across from the beach and close to center of the town. We had a great visit!!”

“Had to cancel my stay, yet they billed my credit card for 12 nights. Admin error at best, theft at worst. I'm letting my bank deal with it. Would not recommend unless this gets resolved. ”

“The twin room we were allocated was small with no wardrobe and very cold. The ensuite was next door out on the corridor. We asked to be moved and had to pay an extra 40 pounds. That room was much better.”

“Clean room, small issue with layout dealt with really promptly with no fuss. Staff friendly throughout hotel. Breakfast fresh with good choice of items both hot and cold”

“The rooms were beautifully furnished and very comfortable and the staff were delightful. O wish I stayed more than one night. ”

“Very friendly staff and comfortable room”

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“Overall very good. Food shortage at breakfast. Staff had to be reminded to replace mugs, plates, juice, fried eggs etc.”