Utsikt från boendet

Recensioner av Mak Albania

4.5 out of 5
Mak Albania
Sheshi Italia, Po Box 1717, Tirana, Tirana County

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 64 av 122 recensioner" "
8 - Bra i betyg. 38 av 122 recensioner" "
6 - Okej i betyg. 13 av 122 recensioner" "
4 - Dåligt i betyg. 4 av 122 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 122 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Petter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017
Dear Petter. Thank you for your feedback and looking forward to see you back again! Kind regards, Management Team

8/10 Bra

Peter

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2017
Dear Peter, Thank you for staying with us and providing your feedback! Look forward to the next visit of yours in Sheraton Tirana Hotel! Warm regards, Hotel Management

10/10 Fantastiskt

Jetmir

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt hotel i Tirana
Jätte bra hotel. Nära till allt och fin pool. Det enda negativa är att frukosten är för dyr. Allt annat var perfekt. Jag rekommenderar hotellet starkt och jag kommer komma tillbaka.
Bodde här 3 nätter i juli 2017
Dear Jetmir, Thank you for sharing your experience at the Sheraton Tirana Hotelthrough this review. We are happy you enjoyed your stay with us! Look forward to welcome you back again! Warm regards, Management Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Prisvärt
Perfekt för att uppleva Tirana
Svar från General Manager 17 aug. 2016
Dear Guest. Thank you for your kind review and looking forward to see you soon! Regards, Management Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära till allt
Hotellet låg i ett jättetrevligt område med nära till allt, även träning utomhus el inomhus. Bra service i receptionen.
Svar från Guest Experience Team 15 juli 2016
Dear Guest. Thank you for the kind comment!We are glad to see you enjoyed the stay with us. Hope to have you back again in our hotel! Regards, Management Team

4/10 Dåligt

Verifierad resenär

Gillade: Boendets skick och faciliteter
Overpriced hotel in desparate need of money
I paid about 150€ per night for my room. But the hotel wants another 26€ for breakfast. In addition, the hotel demands additional 13€ per day to give wifi internet access in the room. This is rediculous, considering that almost all restaurants and cafes in Tirana offer wifi free of charge.
Svar från Guest Experience Team 26 dec. 2015
Dear Guest, Thanking you for finding time to complete this survey, we would like to express our appreciation for staying in our hotel! Appreciate your time you took to share your opinion and personal experience. Your opinion certainly assists us through our continuously process of improvement! Thanking you again for staying at the Sheraton Tirana Hotel, we look forward to welcome you as our guest in the near future! Kind regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great!
Allt var bra!
Svar från Guest Experience Team 14 nov. 2015
Dear Guest. Thank you for your kind comment!We are happy te see that you have enjoyed your stay with us. Hope to welcome you back soon! Kind regards, Management Team

10/10 Fantastiskt

Nils Oskar, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You'r still in Albania
Sheraton Tirane is probably one of the best hotels in Albania. That said, there is still the small imperfections and signs of low quality that seems to be an Albanian trademark. The corridor floors have holes, covered up by the rug. The bathroom door kept opening itself (no lock), the minibar was warm and the TV channels disappeared from time to time. The extra service and bars at the hotel is extremely expensive compared to the rest of Albania, so eat and drink outside the hotel. It feels ridiculous that they charge 15 euros for 24 h of internet, something you get for free at most restaurants and the most basic hostel. For 15 euros you can check in to another hotel with free WiFi and use it as a private office and still save money. And breakfast at 23 euros in a country where you rarely pays 20 euro for a three course meal? But lets be honest, if you stay at Sheraton you probably is´t to worried about your financial situation, and this is still as good as its gets in Albania.
Svar från Guest Experience Team 10 okt. 2015
Dear Guest. Thank you for taking the time to send us your feedback after your recent stay at the Sheraton Tirana Hotel! While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short and for that we would like to sincerely apologize. We hope you will give us the opportunity to welcome you back in the future and show you that we can serve you better. Kind regards, Management Team

8/10 Bra

Nima, Malmo

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
less than i expected
The hotel was good, i stayed on Sheratons before and this one did not show that overall quality Sheraton is known for. The thing i really didn't like was the WIFI connection in the rooms, i had to daily make several Skype calls related to my warm but i was NEVER able to do that because of the terrible wifi connection. Also the prices were not reasonable, a breakfast was 22 EUROS a day which is ALOT compared to the prices around. A nice 3 course dinner in Tirana with wine is not more than 10 eruros and for them to charge 22 for a breakfast just didn't feel right.
Svar från Guest Experience Team 10 jan. 2015
Dear Guest. Thank you very much for your finding time to share your opinion regarding your stay with us. Your valued opinion certainly assist us through our continuously process of improvement! Please accept our sincerely apologizes for not having succeed your expectations during the time with us! In regards of the Internet connection and the Breakfast price comments you provided us, I kindly inform you that we will carefully review it trying to further improve that! Hoping will have the opportunity to welcome you back in the near future! Warm regards! Guest Experience Team

10/10 Fantastiskt

Mikel.K

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Papa Zeke, Tirana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mysigt hotell med bra service och fantastisk mat!
Hotelvistelsen varade i fyra dagar. Allting med hotellet var enastående, dock var det lite småskavanker som stod ivägen för att hotellet skulle få toppbetyg. Främst var det att hotellets fönster inte hade blivit tvättade på ett bra tag, det fick hela exteriören att kännas som gammal och sliten. Dock åtgärdades detta vårt sista dag och hotellet fick genast ett ansiktslyft. Samtlig personal var trevliga och hjälpsamma, speciellt restaurangpersonalen. Det bästa med hotellet var maten. Maten som serveras där är bland det bästa i Tirana och Albanien.

10/10 Fantastiskt

Nexhat, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Klockrent!
Hade det fantastiskt bra. Enda tråkiga var internet (wi-fi) som bara fungerade på toaletten men det förstörde inget. Rekommenderas varmt!

6/10 Okej

Verifierad resenär

Schöne Lage ,und nette Personen ,nur das essen (Frühstück liess zu wünschen übrig ,einmal am abend versuchten wir etwas zu essen,nicht besonders gut und quasi keine Auswahl ,für diesen Preis. Aber sonst alles ok.!
Bodde här 3 nätter i december 2017

10/10 Fantastiskt

gianfranco, varese

Gillade: Renlighet, personal och service och boendets skick och faciliteter
IN PIENO CENTRRO MA ZONA TRANQUILLA
FREQUENTATO PER LAVORO QUINDI NON SFRUTTATO COMPLETAMENTE NELLE ATTREZZATURE MA TROVATO UN AMBIENTE MOLTO PULITO, CONFORTEVOLE, AMPI SPAZI E PERSONALE GENTILE MA ANCHE PROFESSIONALE
Bodde här 5 nätter i november 2017

10/10 Fantastiskt

IVO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and pleasant business location
Very pleasant stay, warm welcome from staff, room is comfortable, everything is perfect for a business trip.
Bodde här 1 natt i november 2017

8/10 Bra

Verifierad resenär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Camera senza bidet!! Inaccettabile Servizio deludente
Bodde här 3 nätter i oktober 2017
Svar från Sheraton Tirana Hotel 7 nov. 2017
Thank you for staying with us! Appreciate your comments and want to assure you of our immediate actions on them. Look forward to the next stay in Sheraton Tirana Hotel! Warm regards, Hotel Management

8/10 Bra

Cindy B., Finland

Nice hotel with no special characteristics
I liked most of the swimming pool that was sufficiently large and had nice surroundings with trees and nature just a step away from the city. Many Asian and European groups made the hotel noisy for me who were travelling alone. S. is a five star hotel but the standards are like in a three star hotel. Breakfast was dull and there were not so much to eat. You had to pay it separately (23€ was too much for that). I was waiting for a luxury but did not get it.
Bodde här 4 nätter i september 2017
Svar från Sheraton Tirana Hotel 4 okt. 2017
Dear Cindy, Thanking you for finding time to complete this review, we would like to express our appreciation for staying in our hotel! Appreciate your time you took to share your opinion and personal experience. Your opinion certainly assists us through our continuously process of improvement! Thanking you again for staying at the Sheraton Tirana Hotel, we look forward to welcome you as our guest in the near future! Warm regards, Management Team

10/10 Fantastiskt

Ana, Boston, U.S.A

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An amazing hotel, up to Western standards. Incredible and attentive staff.
Bodde här 1 natt i september 2017
Svar från Sheraton Tirana Hotel 4 okt. 2017
Dear Ana, Thank you for sharing your opinion about our hotel through this review! We are pleased to see that you enjoyed your time in our hotel and appreciated our service, facilities and our staff. Once again thank you for staying at the Sheraton Tirana Hotel. We'll be more than happy to have you as our guest in the near future! Warm regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Hotel in Tirana
Employees were very helpful and pleasant. I stayed at sheraton for 23 days and did not have one compliant. Sheraton of Tirana will be my hotel destination every time i visit the motherland. -Emiljano
Bodde här 22 nätter i augusti 2017
Svar från Sheraton Tirana Hotel 4 okt. 2017
Dear Emiljano, Thank you for sharing your opinion about our hotel through this review! We are pleased to see that you enjoyed your time in our hotel and appreciated our service, facilities and our staff. Once again thank you for staying at the Sheraton Tirana Hotel. We'll be more than happy to have you as our guest in the near future! Warm regards, Management Team

10/10 Fantastiskt

Ribert, norway

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exellent and safe hotel nice people regarding the staff
Bodde här 3 nätter i augusti 2017
Svar från Sheraton Tirana Hotel 8 sep. 2017
Dear Ribert, Thank you for your Kind feedback! We all look forward to welcoming you back on your next visit.We count on your continued support and send you our best regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel
The staff was great and friendly. Will definitely go back to this hotel when I will visit Tirana.
Bodde här 3 nätter i augusti 2017
Svar från Sherton Tirana Hotel 8 sep. 2017
Dear Guest, Thank you for giving us the maximum score of 5/5 Our team was very happy with your comment and is looking forward to welcome you back again. Warm regards, Management Team

10/10 Fantastiskt

HUDA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2017
Dear Guest. Thank you for finding time to share your experience at Sheraton Tirana Hotel with us! Looking forward to welcome you back again, Kind regards, Management Team

8/10 Bra

PU, Modena, Italy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel in a perfetto location
A very good hotel perfectly located in a good area. With walking distance you can reach most of the interesting places including the nightlife spots. Staff of the hotel is gentle and aleays avaulavle to help.
Bodde här 1 natt i augusti 2017
Svar från Sheraton Tirana Hotel 8 sep. 2017
Dear Guest, We certainly agree: it is the attention to details that gives life to memorable experiences and that is why we make every effort to create genuine moments of delight for our Guests to enjoy. We look forward to welcoming you back on your next visit to Tirana; Thank you for your recognition and kind regards, Management Team

10/10 Fantastiskt

arian , houston texas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was nice to feel like home
My trip was long and as soon as I made it there it felt like home. Great location and up to its standart care
Bodde här 1 natt i augusti 2017
Svar från Sheraton Tirana Hotel 8 sep. 2017
Dear Guest, We are grateful for your kind review. We trust that we may have future opportunities to welcoming you back again. Until then, thank you and kind regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice
The staff here was perfect. They helped us getting around town.
Bodde här 10 nätter i juli 2017
Svar från Sheraton Tirana Hotel 15 aug. 2017
Dear Guest, Thank you for your kind review! We are happy to hear that you generally have enjoyed your stay with us. Looking forward to welcome you back again. Kind regards, Management Team

10/10 Fantastiskt

susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay.
Wonderful property with very comfortable beds.
Bodde här 1 natt i augusti 2017
Dear Guest, Thank you for your kind review! We are happy to hear that you generally have enjoyed your stay with us. Looking forward to welcome you back again. Kind regards, Management Team

10/10 Fantastiskt

Ramon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2017
Dear Ramon, Thank you for finding time to provide us this review! Looking forward to have you back as a guest! Warm regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2017
Dear Guest Thank you for your feedback and looking forward to see you back again! Kind regards, Management Team

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i juli 2017
Dear guest, Thank you for choosing to stay with us! Appreciate your feedback and look forward to welcome you again in the near future! Warm regards, Hotel Management

10/10 Fantastiskt

Arben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super ophold
Super oplevelse. Tæt på alt
Bodde här 4 nätter i juli 2017
Dear Arben, Thank you for staying with us! We are very happy you had a nice experience and we look forward to welcome again in the near future! Warm regards, Hotel Management

8/10 Bra

Lasse

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Good day at the pool
Good location, great service, ok pool area. Restaurant and bar overpriced.
Bodde här 1 natt i juli 2017
Dear Lasse, Thank you for sharing your experience at the Sheraton Tirana Hotelthrough this review. We are happy you enjoyed your stay with us! Look forward to welcome you back again! Warm regards, Management Team

10/10 Fantastiskt

Kreshnik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2017
Dear Kreshnik, Thank you for sharing your experience at the Sheraton Tirana Hotel through this review. We look forward to welcome you back again! Warm regards, Management Team

8/10 Bra

katja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2017
Dear Katja. We thank you for staying in our hotel and for completing this review. Looking forward do see you back soon. Kind regards, Management Team

10/10 Fantastiskt

Nick, Köln

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Schönes Hotel
Wir haben uns sehr Wohlgefühlt. Alles sauber und der Service war ganz gut. Die Küche hat 24std geöffnet und schmeckt ausgezeichnet, natürlich muss das jeder selbst für sich testen.
Svar från Sheraton Tirana Hotel 26 maj 2017
Dear Nick, Thank you for the absolutely wonderful review and recommendation! We could not be happier that every aspect of your stay exceeded your expectations.We look forward to being your hotel of choice, and for future opportunities to exceed your expectations. Thank you!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent staff, great location
I stayed at the Sheraton Tirana Hotel for 1 night and I was really impressed with the quality of the hotel and the friendliness of the staff. Convenient location only 25 minutes from the international airport, very clean rooms, awesome staff. They made me feel right at home.
Svar från Sheraton Tirana Hotel 15 maj 2017
Dear Guest, Thank you for taking your time to rate the hotel! We are happy that our staff made your stay so memorable and you felt so comfortable. We look forward to welcome you back soon. Kind regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fijn hotel met een heerlijk terras
Mooi hotel. Rustig gelegen redelijk dicht bijzet centrum. Je hebt de highlights redelijk snel gezien. Uit eten gaan is heel goedkoop. De Italiaanse restaurants hebben ook traditionele Albanese gerechten op de kaart staan.
Svar från Sheraton Tirana Hotel 28 apr. 2017
Dear Guest. Thank you for sharing your experience at the Sheraton Tirana Hotel through this review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Sheraton Tirana Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Tirana. Sincerely,Management Team

10/10 Fantastiskt

khaled

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dear Guest. Thank you for sharing your experience at the Sheraton Tirana Hotel through this review. We look forward to welcome you back again. Warm regards, Management Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dear Guest. Thank you for being our guest and for providing us your opinion regarding your stay with us. Looking forward to welcome you back again. Kind regards, Management Team

6/10 Okej

Verifierad resenär

Gillade: Personal och service
BUON RAPPORTO QUALITA' PREZZO
NON VICINISSIMO AL CENTRO. OK PISCINA E SAUNA. OK IL PERSONALE DAVVERO GENTILISSIMO. LA CAMERA E' A PARER MIO E' UN BUON QUATTRO STELLE... UN PO' OBSOLETA. INGRESSO DAVVERO BELLISSIMO. UN OTTIMO RAPPORTO QUALITA' PREZZO.
Svar från gerta.kacanja@sheraton.com 18 dec. 2016
Dear Guest, Thank you for the time you took to share your opinion and personal experience. Your opinion certainly assists us through our continuously process of improvement! Thanking you again for staying at the Sheraton Tirana Hotel, we look forward to welcome you as our guest in the near future! Regards, Management Team

8/10 Bra

Hilde

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bien placé
Manque plateau thé/café. Organisation PDJ dans la chambre, même la carte Top!
Svar från General Manager 30 nov. 2016
Dear Guest, Thanking you for finding time to complete this review, we would like to express our appreciation for staying in our hotel. We took note on the comments you are directing us and we would like to assure you that all of them will be carefully shared and reviewed from our management for providing our best level of service! Thanking you again for staying at the Sheraton Tirana Hotel, we look forward to welcome you as our guest in the near future! Warm regards, Management Team

6/10 Okej

roger

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
curate's egg of a hotel
basic hotel services quite good but despite their evident good intentions there were some shortcomings in hotel service and in management keeping their word when problems were pointed out to them and acknowledged. So caveat emptor
Svar från General Manager 25 nov. 2016
Dear Guest, We thank you for finding time to complete this review regarding your recent stay with us! We are committed to provide the best possible service at all times. We always appreciate when our guests are sharing their comments , both positive and negative, providing us with valuable information, that we can review for improving our service on the future. Looking forward to welcome you again in our hotel, Warm regards, Management Team

6/10 Okej

pranvera, Texas

Gillade: Personal och service och rummets bekvämlighet
Run down over the years
The service was very good. We have been staying here for 21 years and feel it is time to go to newer and better in the future. The rooms are dated and floors did not appear clean. This time we were especially annoyed by the terrible and overpriced food via room service and the fact that nobody asked us to pay for parking when we checked out. Instead some young guy in a t-shirt and jeans asked us for $10 to leave the parking lot and would not provide a receipt. We expect to pay for parking but also expect to pay for it along with our other hotel charges. We travel monthly and this is the standard whenever we stay at normal hotels.
Svar från gerta.kacanja@sheraton.com 19 okt. 2016
Dear Guest, Thanking you for finding time to complete this review,we would like to express our appreciation for staying in our hotel. We took note on the comments you are directing us and we would like to assure you that all of them will be carefully shared and reviewed from our management for providing our best level of service! Thanking you again for staying at the Sheraton Tirana Hotel, we look forward to welcome you as our guest in the near future! Warm regards, Management Team

10/10 Fantastiskt

Alfredo Rene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel at Tirana with incredible prices
Amazing stay at Tirana. Great hotel Sheraton with awesome views of the city and surrounding area.
Svar från General Manager 5 okt. 2016
Dear Guest, Thank you for writing your feedback after recently staying at the Sheraton Tirana Hotel and we look forward to having you with us again soon. Warm regards, Management Team.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tolles Hotel
Tolles Hotel
Svar från General Manager 5 okt. 2016
Dear Guest. Thank you for your 5 stars rating!We are happy to see you enjoyed your staying with us. Looking forward to welcome you back! Regards, Management Team

10/10 Fantastiskt

neil, australia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
best hotel in city
upgraded to junior suite on arrival,staff excellent,facilities great.
Svar från gerta.kacanja@sheraton.com 5 sep. 2016
Dear Guest. Thank you for sharing your opinion about our hotel through this review! We are pleased to see that you enjoyed your time in our hotel and appreciated our service and our staff and the upgrade we provided to you! Once again thank you for staying at the Sheraton Tirana Hotel. We'll be more than happy to have you as our guest in the near future! Warm regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 5 sep. 2016
Dear Guest. Thank you for taking the time to complete this review! Looking forward to welcome you back again. Regards, Management Team.

8/10 Bra

ALucia, Boston

Gillade: Renlighet, personal och service och rummets bekvämlighet
One week with club access
We had a great experience. The staff made our stay wonderful. They really went out of their way and I have to thank them for that. The hotel is nice enough and clean, though the bathrooms are tight and some areas could still use further updating. The chef helped me with my food allergies. Many thanks to him and his staff. The only areas for improvement would be to add more allergen friendly items to the club lounge especially if you know someone is coming. I wasn't really able to take advantage of much other then fruit and drinks in the lounge where my husband was able to get more substantial snacks with a wider variety all day long. Also increase the internet speed and don't limit the number of divides to 3 as most likely each person has at least 2 devices. The gym was a good size and had a wide range of machines, cardio, and free weights. Many thanks to all of the wonderful staff for making our stay great! By the way, we went into the Rogner and the Sheraton from what we say is better.
Svar från gerta.kacanja@sheraton.com 30 dec. 2016
Dear Guest. We thank you for finding time to complete this review regarding your recent stay with us! We always appreciate when our guests are sharing their comments , both positive and negative, providing us with valuable information, that we can review for improving our service on the future. Meantime,we thank you for the great comments you have dedicated to our staff,who always try to offer the best service possible for our guest. Looking forward to welcome you again in our hotel, Warm regards, Management Team

10/10 Fantastiskt

Borislav

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 17 aug. 2016
Dear Guest. Thank you for being our guest and for finding time to complete this review. Looking forward to welcome you back!Regards, Management Team

10/10 Fantastiskt

Danny , Clearwater Florida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel within walking distance of the city
Pleasant stay. Friendly staff. Nice clean rooms. Secure parking. Within walking distance of the city of Tirana. Little noisy outside during the day . Due to the new soccer stadium being built next door. Still would definitely recommend and stay there again.
Svar från gerta.kacanja@sheraton.com 17 aug. 2016
Dear Guest, Dear Lori, Thank you so much for writing such a great review regarding your stay with us! We're delighted to know that we exceeded your expectations with the hotel location as well as with the service provided by our staff! Looking forward to welcome you back in the near future, Best regards, Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
First Time in Tirana
The Sheraton provided a sanctuary from the July heat of Tirana with a friendly welcome and impeccable service. The outdoor viewing arrangements for Euro2016 was excellent. The only negative was the works being carried out at the entrance.
Svar från gerta.kacanja@sheraton.com 15 juli 2016
Dear Guest. Thank you for sharing your opinion about our hotel through this review! We are pleased to see that you enjoyed your time in our hotel and appreciated the hotel facilities and services. We'll be more than happy to have you as our guest in the near future! Warm regards, Management Team