Andelslägenheter i Tlachicon

“Great stay with really friendly staff. No breakfast buffe but you get to chose breakfast from a menu. You have cafecito just outside the hotel in case you want something else.”

“Beautiful and secluded. Great staff (from GM to Housekeeping) who were extremely accommodating, perfect weather. Sizable rooms that matched the pictures. Only downside is it could probably use a bit of a refurb inside cabanas to limit insect entrance & integrate better bathroom fixtures, stealing from the Mandarina O&O playbook (e.g., here, doors don’t seal with ceiling.)”

“Hotel itself is great, right at the beach with pool at the rooftop and lounge chairs at the beach as well. Rooms are modern, good size, comfortable beds, and has A/C. What we didn’t like was that the booking and website said we would have a balcony and the room didn’t. When we tried to point this out they refused to do anything about it and hotels.com didn’t help either even after multiple calls, chats and emails. So we didn’t get what we paid for and no offer of fixing this was made either....

“La habitación asignada no tenía toallas, la puerta apenas cerraba por lo que generaba inseguridad dejar cosas de valor, tres losetas estaban quebradas lo cual podía generar un corte en los pies si se estaba descalzo, el clima (aire acondicionado) hacía mucho ruido, ninguno de los 3 días hubo internet, al mencionarlo en recepción indicaron que estaba fallando, no puede fallar 4 días consecutivos, la realidad es que ofrecen el servicio de Internet y no es adecuado para todas las zonas del hotel,...

“Muy bien ubicado todo muy limpio las albercas y el área de descanso muy bien los desayunos son a la carta y muy buenos”