Hotell i Toíta

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“The bathroom was dirty when checked in, the bed comforter has men hair or short hair on it. The bottom of the entrance of the door is to open and we had two roaches come in under the door. They are not all inclusive it’s only continental breakfast. The food is to expensive in the restaurant but the taste was good. We had no tv because cable was not working. You can use much of the facility because the locals take over. They were painting right next to our room and it took over the room I...

“Excelente lugar, todo muy limpio y amable la persona que nos recibió. 100% recomendado !!”

“Este Hotel está perfectamente ubicado en medio del pueblo de Cayey. Cerca de Restauntes, fuimos a Jalea 100% y Awacate 100%. Buen ambiente cerca en La Plaza y La Casita de la Musica. La verdad muy limpio y las habitaciones amplias, son literalmente apartamentos. Hagan su reserva sin dudarlo.”

“Really very nice but they should do something about the nasty smell about the sea water.. very thing else was good. Very clean room's”

“Very unique property it is beautiful and very peaceful. The owners and staff are very friendly and supportive of anything you need. We had a great experience and would visit again.”

“La barra de la piscina, el servicio es fatal. No hay personal disponible, hay que esperar 20 minutos por un trago y cuando llega, horrible.”

“Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me”

“Too expensive for the physical & real property description.”

“Buen sitio y limpio”

“Todo excelente!”

“Excelente hospedaje”

“Poot and parking is not safe.”

“Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

“The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. ”