Dear Alfonso, Thank you for choosing to stay with us, and for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at Four Seasons Hotel Tokyo at Marunouchi.We look forward to welcoming you back again soon. Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. As a valued guest, your satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion.We are very sorry to hear about the unpleasant smell in your room. We have shared your concerns with our housekeeping team to ensure that such issues are promptly addressed and resolved in the future.Furthermore, we regret to hear that your room was smaller than anticipated and that the floor assignment was unsatisfactory. While we offer a variety of room types to accommodate the diverse preferences, we apologize for the discomfort caused with your room experience. We appreciate your feedback about our amenities, and we will review it to make sure that we can enhance our offerings.Your comments about the value for money are duly noted. We continuously assess our pricing to ensure that it aligns with the quality of service and facilities we provide. We apologize if you felt that your experience did not justify the cost, and we will take your feedback into account during our regular evaluations.We genuinely appreciate your feedback as it helps us identify areas for improvement and ensure that future guests have a more satisfactory experience. We hope that you will give us another opportunity to serve you better in the future.Once again, my sincere apology that your recent stay was marred by this experienced. If your travels take you back to Japan once more, we hope to win your trust with another chance at Four Seasons Hotel Tokyo at Marunouchi. Thank you once again for bringing these matters to our attention. Best regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi

Dear Min, Thank you for choosing Four Seasons Hotel Tokyo at Marunouchi, and for taking the time to leave a review. We are happy to hear that our location near Ginza was convenient for you! We hope to welcome you back again.Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Brandon,Thank you for taking the time to share your feedback following your recent stay at Four Seasons Hotel Tokyo at Marunouchi. We are delighted to hear that you found our service impeccable and our location convenient for your needs.While we are pleased that you enjoyed your overall stay, we regret to learn that you found our room standards slightly below your expectations for a five-star experience. We will review your comments with our team to continuously improve the quality of our accommodations.Once again, thank you for choosing to stay with us and for recognizing the efforts of our dedicated staff. We look forward to welcoming you back again soon. Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi

Dear Ying chih, Thank you for choosing to stay with us, and for taking the time to leave a review. We hope to welcome you back to Four Seasons again soon. Warm regards, Jens Wycisk General ManagerFour Seasons Hotel Tokyo at Marunouchi

Dear Galit, Thank you for choosing Four Seasons Hotel Tokyo at Marunouchi, I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Warm regards,Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Christopher, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a review on Google. We're looking forward to your next visit. Warm regards,Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Ognian,I hope this message finds you well. I am Jens Wycisk, the General Manager of Four Seasons Hotel Tokyo at Marunouchi. First and foremost, thank you for taking the time to share your feedback regarding your recent stay with us.\I want to express my apologies for any shortcomings you experienced during your time at our hotel. Our primary goal is to provide an exceptional and memorable experience for all our guests, and it appears that we fell short of meeting your expectations on this occasion.If you have any additional details or specific concerns you would like to share, please feel free to contact our Guest Relations team. We hope to thoroughly address any issues and regain your confidence in our service.Once again, thank you for your feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi

Dear Jack, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi this time, and for leaving a lovely review. We hope to welcome you back soon. Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Ji, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a review on Google. We're looking forward to your next visit. Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear David,Thank you so much for taking the time to share your feedback about your recent stay. I am thrilled to hear that you and your family had an amazing experience with us.We look forward to the opportunity of welcoming you and your family back to our boutique hotel in the heart of Tokyo. If there's anything specific you would like during your next visit, please feel free to let us know in advance so that we can make your stay even more special.Once again, thank you for choosing to stay with us.Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi

Dear Elisabetta, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a kind review. We look forward to having you again, and wishing you a lovely holiday season. Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Hyunsoo, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a us a kind review. We're looking forward to your next visit. Please don't hesitate to reach out to us regarding any inquiries or requests. Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

Dear Marwan,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Four Seasons Hotel Tokyo at Marunouchi. I am thrilled to hear that you enjoyed our great location, friendly staff, and terrific service.Our team works hard to create a warm and welcoming atmosphere for our guests, and it's always rewarding to hear when we've succeeded in making a positive impression. I will be sure to pass along your compliments to our dedicated staff members who contributed to making your stay memorable.Thank you again for choosing to stay with us, and we hope to have the pleasure of hosting you again soon. Should you have any special requests or preferences for your next stay, please don't hesitate to reach out to us directly.Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi

Hi Jeon, Thank you for staying at Four Seasons Hotel Tokyo at Marunouchi. Thrilled to see your shining rating. Hope to welcome you again soon. Warm regards,

Hi Niyazi, Thank you for staying at Four Seasons Hotel Tokyo at Marunouchi. Thrilled to see your shining rating. Hope to welcome you again soon. Warm regards,

Hi Joanne, Thank you for staying at Four Seasons Hotel Tokyo at Marunouchi. Thrilled to see your shining rating. Hope to welcome you again soon. Warm regards,

Dear ??,Hi Jeon, Thank you for staying at Four Seasons Hotel Tokyo at Marunouchi. Thrilled to see your shining rating. Hope to welcome you again soon. Warm regards,

Hi Anna Jung Min, Thank you for staying at Four Seasons Hotel Tokyo at Marunouchi. Thrilled to see your shining rating. Hope to welcome you again soon. Warm regards,

Dear Sonia,Thank you for sharing your wonderful experience at the Four Seasons Hotel Tokyo at Marunouchi. It was a pleasure to have you and your family as our guests for 8 nights, and we are delighted to hear that you had such a memorable stay.Our central location indeed provides convenient access to various restaurants, shops, and transportation options, which we believe is perfect for families with young children. We're pleased to know that our staff's courteous and helpful service left a positive impression on you. Assisting you with shipping a suitcase to your next destination and offering luggage storage after checkout are just a few examples of our commitment to guest satisfaction.It's fantastic to hear that you found our rooms spacious, well-appointed, and immaculate. Comfortable beds and a spacious bathroom are essential for a relaxing stay, especially when traveling with children. We take pride in paying attention to the details, especially when it comes to accommodating our younger guests. Providing bath toys, personalized welcome snacks, kids' bathrobes, origami paper, and other children's activities is our way of ensuring a memorable stay for families.We understand that children's happiness is essential to a family vacation, and we are thrilled that your kids enjoyed their time with us. We hope to welcome your family back to our hotel in the near future. It would be our pleasure to continue providing you with a five-star experience that exceeds your expectations.Once again, thank you for your kind words and for choosing the Four Seasons Hotel Tokyo at Marunouchi for your family's stay. If you have any special requests or preferences for your next visit, please feel free to let us know in advance, and we will be happy to assist.Warm regards,

Dear JOOSUK sama,Thank you for your stay with us and taking time to give us your feedback. I am very sorry that we did not meet your expectations with our service. I look forward to another chance to welcome you back to our little hotel in the center of Tokyo in the future. Once again, thank you and domo arigato gozaimasu.

Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi! Thank you very much for choosing to stay with us during your stay in Tokyo. We are very happy to hear that you have enjoyed our escort service and we look forward to welcoming you here again soon.

Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you for your recent stay with us and taking time to share your experience with us. I am very happy to hear that you enjoyed your stay with us . We look forward to your return visit to Tokyo and our little hotel in the center of Tokyo in the future. Once again, thank you and domo arigato gozaimasu.

Dear Sang sama,Thank you very much for choosing to stay with us during your visit to Tokyo. I am very sorry that we did not meet your expectations and we will share with our team members. I look forward to another chance to welcome you back to our little hotel in the center of Tokyo in the future. Once again, thank you and domo arigato gozaimasu.

Dear Angelina sama,Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you for your recent stay with us and taking time to share your experience with us. I am very happy to note that you enjoyed your stay with us and we will definetely share your feedback with our team. We look forward to your return visit to Tokyo and our little hotel in the center of Tokyo in the not too distant future. Once again, thank you and domo arigato gozaimasu.

Ai　様 この度はフォーシーズンズホテル丸の内 東京にご宿泊いただき誠にありがとうございました。また快適にご滞在いただけたとのこと大変嬉しく思っております。 お送りいただきましたフィードバックにつきましては社内で共有させていただき、サービスの向上に努めます。 またのご利用をスタッフ一同心よりお待ち申し上げております。

Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you very much for your feedback for your stay and my sincerest apologies for the late response. We are really happy to hear that you have enjoyed your stay with us and we look forward to welcoming you here back again soon.

Dear Ms. Christina, Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi! Thank you so much for choosing to stay with us during your stay and for your lovely comments as well. We are delighted to hear that you have enjoyed your stay with us and we all look forward to welcoming you back here again at Four Seasons Hotel Tokyo at Marunouchi.

Dear Ms. Karina, Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you very much for your comment and we are happy to hear that you enjoyed the bathrooms facility at our hotel. We look forward to welcoming you here again soon!

Thank you very much for staying with us and we look forward to welcoming you here again soon.

Dear Mr. Kazuya, Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you very much for choosing to stay with us and we are very happy to hear that you have enjoyed your staycation with us. We look forward to welcoming you here again.

この度はご利用いただきまして、誠にありがとうございました。またのご来館を心よりお待ちしております。

この度はフォーシーズンズホテル丸の内 東京をご利用いただき誠にありがとうございます。ご滞在をお楽しみいただけたとのこと大変嬉しく思っております。 またのご来館をスタッフ一同心よりお待ち申し上げております。