Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We hope you enjoyed your stay with us. We would be very happy to hear about any problems you may have had during your stay with us.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Mr./Ms.Gustav Thank you for choosing to stay at the Hotel Villa Fontaine Grand Tokyo Shiodome and taking the time to share your comments about your recent stay. It is always encouraging for us to receive our guests’ feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all our guests your comments are extremely valuable to us.Thank you for your high evaluation of our hotel location. One of the advantages is that it's close to the station, so we are pleased to hear that you are satisfied with our hotel.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Stefan 様 Thank you very much for choosing to stay at the Villa Fontaine Tokyo Shiodome　and taking the time to share with us your comments about your recent stay. First of all, I wanted to take this opportunity and thank you for the feedback shared. It is always encouraging for us to receive our guests’ feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all our guests your comments are extremely valuable to us. Further to your comments, we are very sorry to hear that you were not satisfied with the breakfast quality. We very much rely on feedback from our guests in order to constantly improve our products and services in the hotel. Once again thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Tokyo Shiodome in the future. With kind regards,

この度は数あるホテルの中からホテルヴィラフォンテーヌグランド東京汐留をお選びいただき誠にありがとうございます。また、お忙しい時間の中ご宿泊に関するご感想をお寄せくださいましたこと、重ねて御礼申し上げます。当ホテルの立地につきまして高評価いただきましたこと、大変嬉しく存じます。お客様からのご感想をスタッフ間で共有し、今後もお客様の立場となり、よりわかりやすいご案内ができますよう努めて参ります。今後もお客様のお声ひとつひとつを大切にサービスの向上に努めて参りますので、またお近くにお越しの際は当ホテルをご利用いただけますと幸いです。ホテルヴィラフォンテーヌグランド東京汐留 マネージャー

この度はホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただき誠にありがとうございます。また、お忙しい中ご滞在に関するご感想をお寄せくださいましたこと、重ねて御礼申し上げます。ご滞在中はごゆっくりとお過ごしいただけたご様子で安堵いたしました。今後ともお越しの皆様にご満足いただけるホテルを目指して参ります。またの機会にお客様をお迎えできますことスタッフ一同心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留 マネージャー

この度は、ホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただきまして、誠にありがとうございました。また、お忙しい中ご滞在に関するご感想をお寄せいただきましたこと、重ねてお礼申し上げます。ご滞在中は様々な観光地へ足をお運び頂けたとのことで、我々も大変嬉しく存じます。機会がございましたら、ぜひまた当ホテルへお越しくださいませ。ホテルヴィラフォンテーヌグランド東京汐留 マネージャー

この度は数あるホテルの中からホテルヴィラフォンテーヌグランド東京汐留をお選びいただき誠にありがとうございます。お忙しい中、ご感想をお寄せくださいましたこと、重ねて御礼申し上げます。快適にお過ごしいただけたようでしたら幸いでございます。今後ともお越しの皆様にご満足いただけるホテルを目指して参ります。またの機会にお客様をお迎えできますことスタッフ一同心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留マネージャー

Dear Alisa ,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. There are tourist spots within walking distance of the hotel, such as Hama Rikyu Garden and Ginza, so please be sure to stop by the next time you visit.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Thank you very much for your feedback regarding breakfast. As a buffet style restaurant, it is basically unacceptable for bread and food to be delayed. We will continue to make improvements based on the opinions we receive.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.

TAKAMITSU様この度はホテルヴィラフォンテーヌグランド東京汐留にご宿泊頂きまして、誠にありがとうございます。今回のご滞在はいかがでしたか？ 快適なご滞在をお過ごしいただければ幸いです。これからも全てのお客様にご満足いただけるよう努めてまいります。 ホテルヴィラフォンテーヌグランド東京汐留へのまたのお越しを心よりお待ちしております。ホテルヴィラフォンテーヌグランド東京汐留 支配人

Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Shiodome. We would also like to thank you again for taking the time out of your busy schedule to share your thoughts on your stay. We hope you were able to relax at our hotel. If you have a chance, please come to our hotel again. Hotel Villa Fontaine Grand Tokyo Shiodome Manager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We hope you enjoyed your stay with us. We would be very happy to hear about any problems you may have had during your stay with us.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Thank you very much for staying at Villa Fontaine Grand Tokyo Shiodome.We have read your comments. We apologize for the lack of service and hospitality during your stay.We always wish you a pleasant stay and a wonderful trip. If you come to Tokyo on your next trip, we look forward to welcoming you at our hotel. Thank you very much for your valuable feedback and contribution.Villa Fontaine Grand Tokyo ShiodomeManager

Dear Mr. / Ms. SOAK WAN Thank you very much for choosing Hotel Villa Fontaine Grand Tokyo-Shiodome from all the choices possible. We would also like to thank you for taking the time out of your busy schedule to share your comments about your stay with us.We are relieved to hear that you had a comfortable stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Mr.JamesThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Regarding the Wi-Fi in the hotel, we have received reports that the connection sometimes becomes poor depending on the conditions of your stay and the use of other guests. We appreciate your valuable feedback and will check other rooms as well to improve the situation.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.

HIDENOBU様、先日はホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただきまして、誠にありがとうございます。またお忙しい時間のなか顧客満足度調査にご協力いただきましたこと、重ねてお礼申し上げます。 今回のご滞在を満足いただき、大変うれしく存じます。いただいた評価を励みに、より良いサービスをご提供できるよう努力して参ります。 これからも安心して快適にお過ごしいただけるよう努力して参ります。ホテルヴィラフォンテーヌグランド東京汐留に引き続きご愛顧を賜り、またのご来館を心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留マネージャー

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We apologize for the limited breakfast options.We also offer this on a daily basis, but there is a limit.Please look forward to further improvements the next time you use our service.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Valued Guest,Thank you for staying at our hotel.Thank you for taking time for this feedback.We hope you liked our hotel.We look forward to welcoming you in the future.With kind regards,Hotel Villa Fontaine Grand Tokyo Shiodome Manager

Dear magali,Thank you for staying with us.We would also like to thank you for taking the time out of your busy schedule to share your comments about your stay with us.We are honored to receive your compliments about our staff and also very pleased to read them.Your kind words are our daily encouragement.However, we are very sorry for the inconvenience caused by the hotel location. We will take your comments into consideration and strive to provide better service.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

この度はホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただき誠にありがとうございます。また、お忙しい中ご滞在に関するご感想をお寄せくださいましたこと、重ねて御礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にお過ごしいただけたようでしたら幸いでございます。今後ともお越しの皆様にご満足いただけるホテルを目指して参ります。またの機会にお客様をお迎えできますことスタッフ一同心よりお待ち申し上げております。

Thank you very much for staying at Villa Fontaine Grand Tokyo Shiodome.We have read your comments. We apologize for the lack of service and hospitality during your stay.We always wish you a pleasant stay and a wonderful trip. If you come to Tokyo on your next trip, we look forward to welcoming you at our hotel. Thank you very much for your valuable feedback and contribution.Villa Fontaine Grand Tokyo ShiodomeManager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We apologize for the inconvenience caused by the smell in the room. We regret that this would not have happened if we had been more concerned about solving the problem from the customer's point of view.In the future, we will instruct our staff again to prevent such a thing from happening.We would like to ask for your patience and hope that you will be able to come again.We will continue to strive to improve our services and create a comfortable space without being satisfied with the status quo, and we look forward to your patronage for many years.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are relieved to hear that you had a comfortable stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.How was your stay with us in this time? We hope you had a pleasant stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

Dear Babak,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are delighted to hear that you had a relaxing stay with us.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager