I so love this hotel! Very traditional Japanese style yet adopted modern hotel experiences somehow. As soon as entering the hotel, its shoes free. Vey clean so I feel comfortable walking around with bare feet. I requested a room far away from the elevator which they gave me. The end of the hall way so it was quiet. Hot spring is perfect, you can take the elevator straight down to the floor (love this fact so that I don’t have to pass the front desk or other area!). Breakfast is a must and to die for!!! Attendants are so friendly, the food is fresh and delish with so many varieties. Love love everything! The only drawback is that since there are lots of tourists from all over the world, I want them to enforce the culture of hot springs. I saw way too many people that jumped in without washing their body first. There’s no sign to pre-wash.