Hotell nära Tongan Resort

“The whole place needs an upgrade.”

“I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was...

“Nice location, customer service is lacking. Got better service and local information from the surf shop nextdoor.”

“It was good and calming”

“Free continental breakfast. The tv did not work well.”

“プールサイドのチェアーがすぐに一杯になって、くつろげなかった。”

“The hotel is ok, the rooms are nice and clean with large size rooms with ac, tv and a fridge. Complimentary coffee and donuts. The rooms are a little past best before date but definitely ok for the price. The staff are friendly and helpful A tip is that Guam is totally worthless if you do not have a car since there are no public transportations at all. But the hotel does offer free picup from and to the airport.”

“I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍.”

“全体的に素晴らしいラグジュアリーなホテルでした。 一つだけ指摘ですが、シャワーの金具が破損してたことです。”

“他の投稿にもあるが、部屋に小さな虫がたくさんいるので、虫がダメな人は無理だろうと思う。 明細はしっかりかくにんしたほうがよい。ビーチでの利用がボッタクられたうえ、チェックアウト時明細が欲しいと言ったら、ないと言われ、その場で2部屋目の細かい内訳が確認できなかったのでフライトが近い時間なので、後でと思って、、後日確認後、間違いがあり、返金お願いしたら全く返信ない。できるできないにしても、返信くらいは必要では。 不誠実極まりない、もちろんリピートなどしないし、おすすめもしない。”

“スタッフは親切でプールも楽しかった。気楽に過ごすことができました”

“宿泊前にレストランの予約をしていただいたり、どのスタッフも親切丁寧に対応してくれたのは良かったが、お願いしていた。タオル交換がされていなかったり、清掃が行き届いてない面は多少あった。総合的には安心して利用できたので、また行くことがあれば利用をしたい。”

“Nedgånget och slitet, har sällan sett en så fläckig och smutsig matta som på detta hotell. Verkar inte vara renoverat sedan 1980-talet. Dock stort plus för personalen som var mycket vänlig och hjälpsam.”

“The air conditioning worked well, the bed/bathroom were clean and comfortable. Sligt mildew smell in the reception area, but not bad. Its a no frills hotel in a good location with cross street shopping and restaurants. ”

“The property was clean and the staff was friendly”

“日系ホテルなのにほぼ日本語が通じませんでした。”