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Recensioner av Astor House

4 out of 5
Astor House
Warren Road, Torquay, England

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 40 av 58 recensioner" "
8 - Bra i betyg. 12 av 58 recensioner" "
6 - Okej i betyg. 3 av 58 recensioner" "
4 - Dåligt i betyg. 3 av 58 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 58 recensioner" "

9,4/10

Renlighet

8,4/10

Personal och service

9,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Plumlocations Team 26 jan. 2022
Thank you for staying with us we are leased to see you had a great stay and hope to see you again in the future. Kind regards

10/10 Fantastiskt

Yvette

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing property and very clean. The only suggestion I would make is for the property management to email the access key information rather than text it to guests with international numbers. I never received the information so I had to call and that resulted in a delay in check-in. Other than that everything was perfect.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Albert

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay at Astor house. The apartment has amazing views and the beach and pier are close by. The apartment is equipped with everything you need if you require to cook. If not there are lots of places around the area to eat. Only downside is parking by the apartment as it is limited
Bodde här 2 nätter i februari 2024
Svar från Plumlocations 3 feb. 2024
Thanks very much for your review Albert! We are so glad you enjoyed your stay. We wish there was more available parking but luckily it’s free and guests always manage to find a space along the road. We hope you come back to stay in the future!

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Plumlocations 3 feb. 2024
Thank you very much for your perfect score Elizabeth! We do hope you can visit again

10/10 Fantastiskt

Robert

Gillade: Renlighet och rummets bekvämlighet
Memorable
The apartment was in excellent condition. All furnishings and equipment were as new. There was a full cooker with an oven. Bed and pillows comfortable. The view from the apartment looked directly over the bay and sea. Staff very helpful. Memorable.
Bodde här 2 nätter i oktober 2023
Svar från Plumlocations Team 15 okt. 2023
Many thanks for your wonderful review! We are so pleased that you loved the apartment and the wonderful view. Look forward to welcoming you back in the future.

10/10 Fantastiskt

Farah

Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The apartment has great views of the water. Very comfortable. You do need to go a steep hill or up 10 flight of steps. Also the living room decor is fine but could be updated a bit. Had a wonderful time for a week.
Bodde här 5 nätter i juli 2022
Svar från Plumlocations Team 5 aug. 2022
Thank you for staying us we are pleased to see that you had a great stay and hope to see you again.

10/10 Fantastiskt

Matthew

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Excellent! But there is an elephant in the room. Firstly, housekeeping. What an amazing job they did before our arrival! Spotlessly clean... everywhere! I'm in the industry and I know what a hard, hard job it is. Hospitality is struggling for staff all over the country and its hard to find good people. Plumblocations, you have excellent housekeepers... keep hold of them!! We had apartment 8. It was very spacious with high ceilings and absolutely everything you need... Cutlery - very nice set and plenty of it. Crockery - again very nice and everything you can think of. Pots and pans - we only used the frying pan, but everything there you would need. Fridge - relatively small with a small ice box, but adequate for essentials. Dishwasher - full size, which was a blessing! Even dishwasher tablets supplied (nice touch) Fitted kitchen - plenty of cupboards. Toaster - 2 slice Microwave - 800w Table and chairs - glass round table with 4 chairs (chairs not very comfy) Sofa bed - very comfy to sit on and just as comfy to sleep on. Armchair - again very comfortable. Book sideboard - stocked with plenty of good reading for all ages, plus bord games. Bedroom - fairly small double bed (but comfortable. Wardrobe - plenty of hanging space Bedside cabinets - one either side with a lamp. Bathroom - bath with a lovely powerful hot shower and shower gel/shampoo supplied in large dispensers. Toilet - very clean and stocked with toilet roll. Sink - large enough with a large cabinet. Towe
Bodde här 5 nätter i juli 2022
Svar från Plumlocations Team 14 juli 2022
Thank you for staying with us and for the AMAZING review I have passed on your kind comments to our staff. We look forward to seeing you again soon, kind regards.

10/10 Fantastiskt

Holly

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Absolutely incredible! The views were amazing and the a
Bodde här 1 natt i maj 2022
Svar från Plumlocations Team 20 maj 2022
Thank you for staying with us we are delighted to see that you enjoyed your stay and look forward to seeing you again soon.

8/10 Bra

Sarah

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
A great stay.
Bodde här 2 nätter i maj 2022
Svar från Plumlocations Team 20 maj 2022
Thank you for staying with us we are delighted to see that you enjoyed your stay and look forward to seeing you again soon.

10/10 Fantastiskt

Joanne

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Plumlocations Team 27 mars 2022
Thank you so much for your 10/10 review score on Astor House! We hope to welcome you back in the future, kind regards,

10/10 Fantastiskt

Andrew

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i februari 2022
Svar från Plumlocations Team 24 feb. 2022
Thank you for staying with us and we are so pleased that you had a great stay! We hope to see you again in the future. Kind regards

10/10 Fantastiskt

Elizabeth

Gillade: Rummets bekvämlighet
Astor house
Our stay was perfect shame it was only for one night will come again The bed settee if needed was not in the best of condition Lots of tea and coffee dishwasher tablets shower gel and soap beautiful views of the beach
Bodde här 1 natt i januari 2022
Svar från Plumlocations Team 26 jan. 2022
Thank you for staying with us we are leased to see you had a great stay and hope to see you again in the future. Kind regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från Plumlocations Team 17 nov. 2021
Thank you for staying with us.

10/10 Fantastiskt

Hayley

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Apartment with a view
The best view in Torquay! We stayed in apartment 12 (which is one of the pet friendly apartments). We did not bring a pet with us, and the apartment was very clean with all the amenities you could need. Plenty of towels, we even had complimentary biscuits and milk. The standout for us was most definitely the view and the balcony that was outside the main bedroom.
Bodde här 2 nätter i augusti 2021
Svar från Plumlocations Team 8 sep. 2021
Good Morning Hayley We are delighted to see that you enjoyed your stay with us and enjoyed the fabulous views Astor House offers, we hope to welcome you back soon. Kind regards

10/10 Fantastiskt

Maria

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Plumlocations Team 8 sep. 2021
Thank you for staying with us we are delighted to see that you enjoyed your stay and hope to welcome you back soon. Kind regards

10/10 Fantastiskt

Gordon

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
English Riviera with a view
Gorgeous appartment with spectacular seaview from bedroom, kitchen and balcony. Clean and modern with everything you needed. Great location for beach, restaurants and shops. Quiet location and free street parking
Bodde här 7 nätter i augusti 2021
Svar från Plumlocations Team 22 aug. 2021
Good Morning Gordon we are delighted to see that you had an amazing stay with us, these photos are great. We hope to welcome you back in the not to distant future, kind regards

10/10 Fantastiskt

DEBORAH

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Beautiful views and property . Location on the cliffs so we used taxis to get back up as the steps were steep . Property extremely comfortable and kept at a lovely standard .
Bodde här 2 nätter i juli 2021
Svar från Plumlocations Team 22 aug. 2021
Good Morning Deborah thank you for staying with us we are so pleased to see that you had a fabulous time and the perfect weather to enjoy those views! We hope to see you again. Kind regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Great little apartment, amazing views and location
I was pleasantly surprised with the property. Looks better in real life than in photos. Perfect location, plenty of parking, easy check-in. Only issue we had was the back door was very stiff but I think that was due to heavy rain/water in between the door frame making it get stuck. Other than that, perfect stay. Would definitely recommend.
Bodde här 1 natt i maj 2021
Svar från Plumlocations Team 25 maj 2021
Good Morning thank you for leaving us such a wonderful review, we are so pleased to hear you had a great stay. We hope to welcome you back in the near future, kindest regards.

10/10 Fantastiskt

Andrew

Gillade: Renlighet och rummets bekvämlighet
Stunning view!
We have just come back from 2 nights in Flat 2, Astor House. It was beautiful with a large window in the bedroom looking over the bay, and a lovely balcony from the lounge again with the view. The flat was well equipped with everything you need. Well worth coming back. Thank you.
Bodde här 2 nätter i april 2021
Svar från Plumlocations 5 maj 2021
Good Morning Andrew thank you for staying with us and thank you for the glowing review we are so pleased you enjoyed Astor House and hope to see you again, kind regards

6/10 Okej

Verifierad resenär

Bodde här 1 natt i mars 2021
Svar från Plumlocations 5 maj 2021
Thanks

10/10 Fantastiskt

David, Evesham

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely apartment. Very clean, tidy and comfortable. Fantastic view.
Bodde här 2 nätter i oktober 2020
Svar från Steve 30 okt. 2020
Thanks for the feedback and hope to welcome you back again!

10/10 Fantastiskt

James

Gillade: Renlighet och rummets bekvämlighet
Would book again!!
Received all check in details - worked well. Apartment 10 was lovely. Beautiful views and spacious balcony. Tricky walk down to seafront and town Centre (lots of steps) but worth it. Parking in Warren Road an issue. Very busy. However, spaces in nearby car park. Would book a car park space with Plumlocations if you need your car handy. Apartment spotless. All equipment working and in good order.
Bodde här 7 nätter i september 2020
Svar från Steve 14 sep. 2020
Thanks very much for your feedback and great to hear yo enjoyed your stay so much. Hope to welcome you back with a loyalty discount again!

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i september 2020
Svar från Steve 14 sep. 2020
Glad you rated us positively and hope to welcome you back another time with a loyalty discount.

10/10 Fantastiskt

Paul

Gillade: Renlighet och rummets bekvämlighet
ne of the best views in Torquay
Apartment 10 has a stunning view and was wonderful to wake up to and for a glass of wine in the evening. Can even be seen from the bed. The balcony also has sufficient room to enjoy the sun when it is there. Excellent location and street parking free. Managed to get a space most days. Issues are dealt with attentively.
Meal on the balcony
Sunset from the balcony
The room when it is wet on the balcony
Bodde här 7 nätter i augusti 2020
Svar från Steve 17 aug. 2020
Thanks for your feedback and great to hear you love it!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Superb Location and Views
Superb location - very clean and great communication from owners. Views are fantastic and balcony is a great plus.
Bodde här 3 nätter i juli 2020
Svar från Steve 25 juli 2020
Thanks for the great feedback and hope to welcome you back!

10/10 Fantastiskt

Michele

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Amazing place, the view was beautiful and apartment was spotless and perfect for time we had in Torquay. Truly stunning!
Bodde här 1 natt i juli 2020
Svar från Steve 8 juli 2020
Thanks for the great review and hope to welcome you back soon!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i juni 2020
Svar från Steve 10 juni 2020
Thans for the feedback!

10/10 Fantastiskt

Jack

Bodde här 2 nätter i maj 2020
Svar från Steve 4 juni 2020
Thanks for the review and we hope to welcome you back.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och bekvämligheter
Bodde här 7 nätter i mars 2020
Svar från Steve 6 maj 2020
Thanks!

10/10 Fantastiskt

chikae

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2020
Svar från Steve 20 mars 2020
Thanks!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, just a short walk to the local shops and restaurants. Easy to park on the street right opposite the building. Lovely view from the balcony.
Bodde här 2 nätter i januari 2020
Svar från Steve 25 jan. 2020
Thanks for the feedback and hope to welcome you back

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great base for families, excellent sea view!
This was the second time staying at Astor House but this time with extended family and it did not disappoint.
Bodde här 3 nätter i januari 2020
Svar från Plumlocations 7 jan. 2020
Thanks for the great feedback!

8/10 Bra

Abdeltif

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Das war sehr gut
Bodde här 4 nätter i oktober 2019
Svar från Steve 22 okt. 2019
Thanks for the feedback and hope to welcome you back!

8/10 Bra

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från Steve 22 okt. 2019
Thanks for the feedback and hope to welcome you back!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and modern. All we wanted. Plenty of room.
Bodde här 2 nätter i september 2019
Svar från Steve 1 okt. 2019
Thanks for the feedback!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i augusti 2019
Svar från Steve 13 sep. 2019
Thanks for the feedback

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i augusti 2019
Svar från Steve 21 aug. 2019
We are unable to deal with anonymous reviews as the apartment and dates arent given - we would love to know what the issues were?

4/10 Dåligt

TAIICHIRO

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2019
Svar från Steve 21 aug. 2019
Thanks for your feedback!

8/10 Bra

Kathryn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The apartment was clean and comfortable. Walking distance to the marina.
Bodde här 2 nätter i juli 2019
Svar från Steve 25 juli 2019
Thanks for the feedback and hope to welcome you back!

8/10 Bra

Kelly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again!
On arrival apartment (5) was very clean. The only problem we had was there was no DVD player as listed in the description. After some message exchanges with both the manager and housekeeper it was resolved. We was also given a bottle of prosecco as an apology for the inconvenience which I thought was a nice touch. Location of the apartment was very good! Close to the beach and town as long as you don’t mind walking up hills back to the apartment!
Bodde här 5 nätter i juli 2019
Svar från Steve 25 juli 2019
Thanks for the feedback and hope to welcome you back!

8/10 Bra

Gurdeep Singh

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great place
Great place, amazing view however the number they gave did not respond to any of our queries and the bathroom door handle was broken.
Bodde här 1 natt i juli 2019
Svar från Steve 17 juli 2019
Thanks for the feedback and if you can give some egs times of no phone response I will follow this up?

10/10 Fantastiskt

OlyaL, Bristol

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing property with mesmerising sea views. Our stay was absolutely great.
Bodde här 1 natt i juli 2019
Svar från Steve 6 juli 2019
Thanks for the great feedback! Hope to welcome you back.

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Die Kommunikation im Vorfeld war sehr gut auch der Zugang mit Schlüsselsafe ist gut. Die Ausstattung ist etwas überaltert und in der Küchenausstattung gibt es nicht mal eine Teekanne.Das haben wir in England oder Irland auch noch nicht erlebt. Ein Parkplatz an der Straße zu bekommen war kein Problem
Bodde här 7 nätter i maj 2019
Svar från Steve 15 maj 2019
Thanks for letting me know and we would have replaced the teapot immediately had you let us know!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2019
Svar från Steve 29 apr. 2019
Thanks for the feedback!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vue spectaculaire. Même au dessus de l'évier...Petites attentions dans les choses fournies. On veille au confort des invités. Appareils de bonne qualité. On se sent bien. Très tranquille. Super bien situé. Il manquait toutefois un plan de la ville dans le cartable d'info. Pas facile d'en trouver un non plus ailleurs.
Bodde här 3 nätter i april 2019
Svar från Steve 10 apr. 2019
Thanks very much for your feedback! We hope to welcome you back another time.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Excellent location. Spacious and clean apartment.
Bodde här 4 nätter i mars 2019
Svar från Steve 2 apr. 2019
Thanks fir the feedback!

8/10 Bra

tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
astor house
very clean nice apartment only fault 6 ft away from road no view would have been better left in number 1.
Bodde här 3 nätter i mars 2019
Svar från Steve 29 mars 2019
I am sorry you are being disturbed by road noise. Your booking wasnt changed but we do have many sea view apartments without a road side and I hope you can book one of these if you can return to us.

8/10 Bra

nathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good view
Apartment was fine, view was excellent, loads of in road parking, dont pay extra to park
Bodde här 2 nätter i mars 2019
Svar från Steve 15 mars 2019
Thanks for the feedback!

6/10 Okej

Verifierad resenär

Bodde här 1 natt i december 2018
Svar från Steve 25 dec. 2018
We are very sorry to hear you were not full satisfied with your stay with us and would be very grateful if you could tell us how we could have improved? That would be much appreciated.

8/10 Bra

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location great view
Good location great view, good sized apartment
Bodde här 2 nätter i november 2018
Svar från Steve 16 nov. 2018
Glad you like and it and hope to welcome you back!