Hotell i Tortugo

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Everyone and everything was good.”

“Okey”

“The hotel show s signs of water damage on the upper floor walk way, the pool was nice but once you go under water there was lots of debris and trash on the bottom. Also I was charged a fundraising campaign fee that I did not approve. I called the hotel and was directed to accounting, no one answered and the voice ma box was full. . The breakfast was nothing to write home about and did the job. Some of the security female were rude toward the end of hours for the pool.”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“The hotel is gorgeous but the only flaw I had during my stay was the A/C went out for a few hours and we lost power for a bit. Other than that I had a great time.”

“Fint hotel i närheten av flygplatsen. Nära till stranden och beachen. Trevlig pool. Bra frukost för att vara i Puerto Rico/USA.”

“El servicio del chico que nos atendido en la piscina fue excelente, el check in bueno pero lento, el resto normal a malo, se supone nos darían un crédito porque no nos respetaron la habitación que pedimos y nada que lo dieron”

“Very clean and well maintained. Nice environment.”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“This placed is immaculate the staff did an outstanding job keeping this placed clean. Job well done to all the staff.”

“Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it.”

“Nice small hotel, close to beach and airport. Good pool area and ”lounge” area. Helpful staff in the reception. Our room was large. No balcony in the room, but only a few steps to the lounge area. Free coffee at all times.”