Hotell nära Town West Center

“När vi var på hotellet väcktes vi på morgonen kl 05.00 av brandlarmet. Vi fick utrymma hotellet, brandkåren snabbt på plats. Någon hade troligtvis kastat in nägon cigarret enl brandchefen, det luktade rök i hela hotellet. Personalen gick runt och frågade om vilket rumsnummer vi hade. som tur var kom ingen till skada.”

“Underbar personal! Dock så va rummet inte i så bra skick. Små blodiga fläckar på en utav kuddarna, stora fläckar på tänkte och hårstrån på sängen. ”

“Rooms are very run down. Beds very poor. Noise all night from people yelling and dogs barking. Pick another motel.”

“No spa just okay ”

“This is an old property. You can tell that at one point it was an outright gem. Even so, it still has a lot of character and some great people working there. My first room wasn't the cleanest... I think the staff might have forgotten to finish up in the bathroom as another guest's clothes were hanging from the shower rod. I was pretty much going to ignore that because you can't beat the room price, and everything else was acceptable. I happened to walk by the front desk, and the attendant asked...

“Bring towels”

“Very dated with a tent city in the back yard. Good friendly bar attached.”

“The only good thing wss the very courteous person who greeted us. We checked in and checked out a hour later as it was not tolerable”

“Expedia misrepresented the deal by not highlighting the fact that the rate was for a non smoking room! When I contacted the hotel I was told they would not change it and that I must take it up with the 3rd Party provider….I tried to also amend the dates of my stay as Expedia had also made an error in not confirming a prior booking that I had attempted to make. Whilst none of this was the direct fault of Oyo, their rude and dismissive attitude was very disappointing. Granted they said they had...

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“Representatives from Expedia began calling five days before our arrival to say our reservation was canceled and needed to make new reservations at a different hotel. It was very suspicious because they sound suspicious. I called the Quality Inn they verified our rooms had not been canceled. I arrived and was told there wasn't a reservation and didn't exist. After calling Expedia they verified reservation. It is my belief because of the event in town, our rooms were canceled to charge more...

“Most of the time when you go to the front desk no one is there.”

“Clean room great staff”

“Extremely helpful staff! My husband broke his glasses while there and the front desk concierge went out of her way to help us repair them. We will forever be grateful! I believe her name started with a ja or je, she was so very helpful! ”