Querido huesped, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que todo ha estado perfecto. Felicitaremos al equipo. Ojalá volvamos a vernos. Un fuerte abrazo desde Tulum.

Dear Martin, awesome to read you enjoyed your stay in Copal Tulum Hotel! A pleasure having you as a guest.Kind regards. Until next one!

Muchas gracias por elegirnos!

Dear Janaira, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will meet again. A big hug from Tulum.

Dear Ivory, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will meet again. A big hug from Tulum.

Querida Rosa María, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros. Tomamos nota de todos los detalles que comentas para mejorar y seguir creciendo en la dirección adecuada. Un fuerte abrazo desde Tulum.

Dear Camille, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf, especially Johnny. We hope to see you again. A big hug from Tulum.

Dear Fatimah, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Mario, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Jorge, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Lizmary, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Zamorra, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Corey, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed your stay. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Querida Stephanie, sentimos mucho que tu experiencia no haya sido como nos hubiera gustado. Querríamos saber que ha estado mal para mejorar y seguir creciendo en la dirección adecuada. Un abrazo desde Tulum.

Querido Rodrigo, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado tanto. felicitaremos al equipo de vuestra parte. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Querido Iván, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado tanto. Nos alegra saber que os gustó Copal Gastrobar, nuestro restaurante internacional. Felicitaremos al equipo de vuestra parte. Un fuerte abrazo desde Tulum.

Dear Aimee, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We would like to congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Nevatha, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We would like to congratulate the team on your behalf. We hope to see you again. A big hug from @copaltulumhotel.

Dear Zixin, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed your stay. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Querido Sergio, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado. Felicitaremos al equipo de vuestra parte. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Dear William, we are sorry your experience was not as we would have liked it to be. We would love to know what went wrong so we can fix it. Thank you very much for your feedback.

Dear Massaran, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed yourselves. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Rebecca, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed yourselves. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Francis, thank you very much for choosing us. It was a real pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. A big hug from Tulum.

Dear Tina, thank you very much for choosing us. It was a real pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf, especially on the resolution of the piping issue. Hopefully we will see you again. A big hug from Tulum.

Dear Sam, thank you very much for choosing us. It was a pleasure to have you with us and to know that everything was perfect. We will congratulate the team on your behalf. A big hug from Tulum.

Dear Hazel, thank you very much for choosing us. It was a pleasure to have you with us and to know that everything was perfect. We will congratulate the team on your behalf. A big hug from Tulum.

Dear Mary Elizabeth, we are sorry to hear that your stay was not as you expected. We take note of your comments to improve and continue to grow in the right direction. Best regards from Tulum.

Querida Camila, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Dear Elena, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed your stay. We take note of your comments to improve and continue growing in the right direction. Best regards from Tulum.

Dear Rosa, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed this trip so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Querido Luis Angel, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado y, sobre todo, habéis encontrado la tranquilidad que buscabais. Felicitaremos al equipo de vuestra parte. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Cara Ana, muito obrigado por nos ter escolhido. Foi um prazer tê-la connosco e saber que gostou tanto desta viagem em família. Felicitaremos a equipa em seu nome. Esperamos voltar a ver-vos. Um grande abraço de Tulum.

Dear Wayne, thank you very much for choosing us. It has been a pleasure to have you with us and to know that you have enjoyed so much and have found the tranquility and calm you were looking for. We will congratulate the team on your behalf, especially Ana, MAx, Johny, Diego and Manuel. We hope to see you again soon. A big hug from Tulum.

Dear Damaris, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Regarding the excursions we would like to know what happened, as we do not usually have problems with our recommendations. Hopefully we will see you again soon. Best regards from Tulum.

Dear Becky, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Noemi, thank you very much for choosing us. It has been a pleasure to have you with us and to know that you enjoyed so much. We love that you like the smell of Copal, it is one of our quality maxims. We hope to see you again soon. A big hug from Tulum.

Dear Gizelle, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Lee, we are sorry the experience was not as we would have liked it to be. We take note of your comments to correct what was not right and continue to grow in the right direction. Best regards from Tulum.

Querida Patricia, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado tanto. Felicitaremos al equipo de vuestra parte. Ojalá volvamos a vernos. Un fuerte abrazo desde Tulum.

Querida Yasmine, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que todo ha estado perfecto. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Buenos días, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros. Sentimos mucho que en algún momento os hayáis sentido desatendidos, son días de mucho ajetreo y en ocasiones no alcanzamos a cubir todas las necesidades de nuestros huéspedes. Trabajaremos para que no vuelva a suceder. Un abrazo desde Tulum.

Dear Nicole, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf, especially all the members of Kokoro. We hope to see you again. A big hug from Tulum.

Querido Kevin, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que todo ha estado perfecto. Felicitaremos al equipo de vuestra parte. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Dear Hannah, thank you very much for choosing us. It has been a pleasure to have you with us and to know that you have been so well. We will congratulate the team on your behalf and we take note of your comments to improve and keep growing in the right direction. We hope to see you again soon. A big hug from Tulum

Chère Nadège, merci beaucoup de nous avoir choisis. Ce fut un plaisir de vous recevoir chez nous. Nous sommes désolés pour la piscine, elle est déjà terminée. Nous sommes heureux que vous ayez apprécié le petit déjeuner. Nous espérons vous revoir. Un gros câlin de Tulum.

Dear Yixin, we are sorry that your stay was not as we would have liked it to be. We take note of your comments to improve and continue to grow in the right direction. A big hug from Tulum.

Dear Marwa, thank you very much for choosing us. It was a pleasure to have you with us and to know that everything was perfect. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.