Hotell nära Umm Al-Qura-universitetet

"Park Inn by Radisson Aziziya Makkah is not a hotel — it is a dump wearing a Radisson logo. It is not even worth 1 star and stands as a black stain on the entire Radisson brand. The place is run by people who clearly have no idea what hospitality even means. During my 9-night stay, I experienced nothing but arrogance, neglect, and shocking cheapness. They booked us for 4 people but provided only 2 towels, day after day. We had to beg like street people for basic hygiene. Even worse, a Bangladeshi housekeeping worker behaved like the owner of the hotel, rudely questioning us about why we “needed” more towels. Imagine being interrogated for wanting to bathe your own family. The sofa bed is pure cruelty — there is no mattress. They throw a bedsheet over a rock-hard sofa and expect human beings, including children, to sleep on it. This is not just uncomfortable — it is inhumane. The breakfast is disgusting. There is no real food. Just boiled eggs, a few greasy potatoes, and tasteless vegetables kept there only for decoration. The coffee machine has been broken for years, yet they still leave it on display and lie to guests that it “just broke.” And the milk scandal says everything about this place. They only keep real milk from 6 to 8 AM — after that, they secretly switch to cheap powdered milk mixed with water. One of their own staff admitted this. Even after requesting real milk for our children, they kept serving us this white chemical water. "