Hotell i Underwood

“ ⸻ Booked a spa resort for rest and got the opposite. We stay at hotels often and this is my first complaint—and it was that bad. Loud, chaotic environment—guests screaming until 5 AM, then nonstop slamming doors, carts hitting walls, and radios from housekeeping all day. We complained multiple times and nothing was done. Overpriced, cold, soggy food with no microwave available. Management was worse—rude, accusatory response blaming us, then stopped responding altogether. Horrible. Would...

“The hot springs are so relaxing.”

“The room was so great! The fire place offered a wonderful extra experience to a room that felt like a cabin. The staff were extremely nice and helpful. The breakfast was so good, homemade fresh entries. They even gave out free mini cinnamon rolls for breakfast! ”

“Everything about this resort was amazing. We loved our room and the thoughtfulness in every detail. The hot tub was great and the restaurant was phenomenal ”

“Very beautiful place, nice and clean.”

“Clean room easy check good for a 1 night stay ”

“Clean and affordable ”

“Hotellet var mysigt,hotellrummet var rent och med snygga möbler i rummet enda nackdelen var att det inte fanns något kylskåp men för två dagar gjorde det inget”

“Overall a good place to stay especially for the price. Staff was great and room was very clean. Property conditions were so so as it’s been a work in progress. My only complaint was expecting a 2 queen sized beds room and the beds were definitely full sized.”

“Yes”

“Small, noisy but comfortable rooms. Very minimal no fridge, microwave or bench/chair. Great spot to access downtown Hood River. At checking we were handed our key cards and they said have a good stay. No instructions of when pool, sauna was open. No instructions about when and where coffee was an available. We were able to take our own drinks up to the roof top because it is not open for drinks or food yet.”

“The breakfast was terrific but the lack of hot tub was disappointing and the pool was a little cold.”

“All the furniture and linens were brand new and comfortable, clean and quiet.”

“God hotel. Love the”

“Beautiful. Great staff”

“Hosts were outstanding on check in. I arrived later in evening around 7:30 pm and they were friendly and receptive and recommended dining options. Even walked me down to the cabin to show the way in the dark. Room was immaculate and beautifully done and very comfortable. Would stay here anytime when within the area. Good location and convenient to attractions, dining, and all basic staples.”