Hotell med pool i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“Mostly everything was pretty mid-range. It was fairly clean, nothing special... But it feels like the whole place could use a real deep clean. The staff was great, though. Decent breakfast as long as you get it before about 8am.”

“Convenient”

“Friendly staff. Really good service.”

“Pros: The room was spacious and clean. The staff were friendly. Cons: The shower did not work or it was not clear how to turn on the shower. The tub was stopped up and water sat and drained slowly all night after my impromptu bath. There was a leak in the bathroom and the floor was constantly wet near the toilet. The free breakfast was not much to talk about. The toaster wouldn't toast. I didn't even attempt the waffle maker. There was no juice/water set out and the only option was coffee.”

“We reserved 4 rooms for a wedding party, they screwed up 3 out of the four even after we confirmed with them twice before the event”

“No WiFi”

“The propertys good over all but few things that might make this property amazing: 1- Get rid of the bad musty odor in the hall way on the thirsd floor 2-Breakfast = Need a waffle maker, better eggs ( very imortant) more variety. 3-more creamer options for coffee 4-access to the pool by a key. ( the door to outside should be closed for safety. 5-operational fire place outside 6-more towels in the room”