Hotell nära University Hospitals

“The hotel room was very clean. The location was good. Quiet area, plenty of parking. The parking lot in front of the hotel was very lit. Breakfast was good as well. ”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”

“Rummet var fint. Hoteller verkar vara under renovering så det kommer nog bli bra. Frukosten var bra fast det tillkom extra. Poolen var ur funktion.”

“nyrenoverade rum rent å fint skön säng. positivt bemötande av personalen.”

“Poor customer service”

“We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

“N/A”

“Clean Staff was very kind”

“Dirty bed dirty mirrors shower curtain blood stains was awful ”

“Great breakfast”

“The gentleman who checked me in was wonderful. The manager was very rude and disrespectful. They put me in a room that was not prepared. Moved me to another room that was already reserved for somebody else then moved me again to another room where the TV wasn’t working the phone wasn’t working and somebody had to come fix everything. This was one of the worst experiences I’ve ever had.”

“I never give bad reviews, however, even though the price is affordable I would not recommend this property.The property was a bit ran down. The room smell musty and old. Bathroom was not clean, with hair in the tub and on the floor, mirrors not clean, floor felt sticky. Family in the room next to us was yelling and kids were crying most of the night. Pool is closed and this was not noted until after we booked. Beds and pillows were comfy, breakfast was good. The parking lot was dark. Area seems...

“Loved the lady in the kitchen and front desk personnel who were both friendly and accommodating. The washer did not work which was disappointing! ”

“Great staff, nice place.”

“Nice and quiet ”

“The room was not that clean. There was dirt and a large dead spider in the tub. The people in the room next door on our first night were loud all night and were audibly doing drugs. ”

“This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...