Stugor i Val-des-Lacs

“During winter, if you don’t have an FWD, you can get stuck down the hill leading to the cottage. I had to pay for towing 3 cars up the hill. The owner wouldn’t assist. We were 12 and the dining table didn’t have 12 chairs althought it was lease for 12.”

“The location of the property does not match what’s on the map. It is NOT in the village next to Chocolato. There was no AC so we were sweating a lot. The main area had no curtains which caused the main living area to be really hot. The fans helped throughout the night. The coffee machine didn’t work. The check in experience was worrying as we arrived 3pm and there were no check in instructions yet. Expedia said the check in time was 12:30 but it was actually 4pm on VRBO. Overall would never book...

“Les photos de la cuisine étaient différentes de la photo. Une porte d armoire était très croche. Le mur de la douche du rez-de-chaussée est inapproprié et est en dégradation. La marche du rez-de-chaussée vers la chambre a une hauteur inapproprié et non sécuritaire. En haut, la hauteur du plancher entre la salle de bain et la chambre est inegale de 3 pouces et a cause la chute d une personne. Les lits sont confortable et les espaces communs très conviviables.”

“Rooms were very dirty. Used Kleenex under the beds, cobwebs, a dog chew toy under the bed, dust bunnies, dead insects in washroom and on window ledge. For a place that is on average over 400.00 per night you would think a little more care would be taken. Chandelier had some christmas type decor left over as well.”