Hotell i Västra Illinois

“the employees were nice. parking was great. nice wide hallways. room was clean and air conditioning worked great. bed comfy. pillows a bit hard. didn't notice there were no bath towels until after the shower. used the hand towels then front desk gave me bath ones when i mentioned it. maintenance fixed the lamp when i let them know it was flickering. It was crowded with kids so couldn't enjoy the pool at all, but that's not the fault of the hotel, just a let down for me. I'd stay again.”

“The town is spread out a lot. Customer service was excellent ”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“A very nice place to stay but the issue with the refrigerator not working and letting them know as quickly as I did because I was wanting to use it for my Gluten-free food because I have celiac disease I was not happy about that”

“Good parking lot, spot. Room was clean, only problem was the cabinet door to the refrigerator was out of wack, Refrigerator only had one cool setting that we could see. However the drinks were somewhat cool ”

“Staff were quick to take care of issues as they arose. Tv was damaged prior to my arrival and not needed during my stay but the front desk was quick to make note to fix for next guest ”