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Recensioner av The Charles Boutique Hotel & Dining

4 out of 5
The Charles Boutique Hotel & Dining
82 Tarcutta Street, Wagga Wagga, NSW

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 426 av 659 recensioner" "
8 - Bra i betyg. 203 av 659 recensioner" "
6 - Okej i betyg. 23 av 659 recensioner" "
4 - Dåligt i betyg. 7 av 659 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 659 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Tania

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was a quiet room, great size and we found a fantastic place for breakfast just around the corner.
Bodde här 2 nätter i april 2024
Svar från The Charles Team 29 apr. 2024
Hi Tania,Thank you for taking the time to review!We are so glad you enjoyed your stay

6/10 Okej

Connie, Clayton

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We chose this property because the advertisement promised a pool. The pool was the size of a spa and not at all appropriate for swimming. The room was clean but dark. GIven the number of properties within the immediate area and the higher price, we would not recommend this based on price per value.
Bodde här 1 natt i april 2024
Svar från The Charles Team 4 apr. 2024
Hi Connie,Thanks for taking the time to give us your feedback.We are apologise that your experience wasn't what you expected.We hope to have the honour of having you back sometime in the future.

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location for shopping & dining options. Recommend the degustation menu at the restaurant-great food & staff
Bodde här 3 nätter i mars 2024
Svar från The Charles Team 11 mars 2024
Hi Rebecca,Thank you so much for your great review!We are so glad you enjoyed your experience at The Charles and we hope to see you when you next travel.

8/10 Bra

bridget

Bodde här 1 natt i mars 2024
Svar från The Charles Team 1 apr. 2024
Hi Bridget,Thank you for taking the time to review we are glad you enjoyed your stay

8/10 Bra

Sheree

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property, just needs better signage to find it easier.
Bodde här 1 natt i februari 2024
Svar från The Charles Team 24 feb. 2024
Hi Sheree,Thank you for your review, we are glad you enjoyed your stay. I have passed on your feedback regarding our signage to management

8/10 Bra

Rhonda

Bodde här 1 natt i februari 2024
Svar från The Charles Team 1 apr. 2024
Hi Rhonda,Thank you for taking the time to review we are glad you enjoyed your stay with us and hope to see you again

6/10 Okej

Jason

Bodde här 1 natt i februari 2024
Svar från The Charles Team 7 feb. 2024
Thank you Jason

8/10 Bra

Douglas

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
No aircon or fan in bed room a fan would suffice
Bodde här 1 natt i februari 2024
Svar från The Charles Team 5 feb. 2024
Hi Douglas,Thanks for the feedback and 4 star review. We hope of the chance to welcome you back in the future!Kind Regards

10/10 Fantastiskt

Nass

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful hotel with excellent and modern facilities
Bodde här 1 natt i januari 2024
Svar från The Charles Team 1 feb. 2024
Hi Nass,Thank you for your great review. We're glad you enjoyed your stay with us and we hope to see you on your next trip.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always enjoy my stay at the Charles Boutique Hotel. Can't wait to visit again.
Bodde här 2 nätter i januari 2024
Svar från The Charles Team 29 jan. 2024
Hi David,We are glad you enjoyed! We will see you on your next trip.

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från The Charles Team 29 jan. 2024
Hi Deborah,Thanks for your great review we are glad you enjoyed your stay.

6/10 Okej

James

Bodde här 1 natt i december 2023
Svar från The Charles Team 13 dec. 2023
Hi James, Thank you so much for your review!

8/10 Bra

Calvin

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från The Charles Team 6 dec. 2023
Hi Calvin, Thank you for leaving us a rating!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great location near the city centre. Easily walkable to a range of dining options and shopping. Plenty of on-site parking including 3 destination chargers for EVs. Rooms are a good size with nice options, including a large television with a range of streaming options. Really nice and helpful staff. A favourite place to stay in Wagga Wagga.
Bodde här 2 nätter i november 2023
Svar från The Charles 5 nov. 2023
Thankyou for your review David. We appreciate your positive feedback and look forward to having you stay again!Kind regards The Charles Team

8/10 Bra

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only changed towels and didn’t empty room bins. The safe in the cupboard was locked shut (couldn’t use). Otherwise a good stay.
Bodde här 2 nätter i oktober 2023
Svar från The Charles Team 30 okt. 2023
Hi David, Thank you for review! We apologise for the housekeeping issue and the safe being locked, we will work on that asap. Thanks for staying with us and we hope to welcome you back soon!

10/10 Fantastiskt

Scott

Bodde här 1 natt i oktober 2023
Svar från The Charles Team 20 nov. 2023
Hi Scott, Thank you so much for your review! We hope to welcome you back in the future.

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was clean and quiet and easy to get to and from. I will return
Bodde här 1 natt i oktober 2023
Svar från The Charles 23 okt. 2023
Thankyou for your feedback Peter.We look forward to having you stay again. Kind Regards The Charles Reception Team

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our favourite Hotel in Wagga. Great value. Convenient location. Quiet and safe. Also provides the destination chargers for EV drivers.
Bodde här 2 nätter i oktober 2023
Svar från The Charles 15 okt. 2023
Hi David Thankyou for your feedback. We look forward to having you back! The Charles Team

10/10 Fantastiskt

Juliette

Reste med sin partner
We loved being offered a car park directly outside our unit. It was quiet and clean. The staff are lovely!
Bodde här 1 natt i oktober 2023
Svar från The Charles 15 okt. 2023
Thankyou Juliette for the positive feedback we are happy to hear you enjoyed your stay. The Charles team

10/10 Fantastiskt

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The accommodation was excellent, staff were friendly and helpful.
Bodde här 1 natt i oktober 2023
Svar från The Charles Team 10 okt. 2023
Hi Jeff, Thank you so much for your review!We are glad to hear you enjoyed your stay with us and we hope to welcome you back in the future.

8/10 Bra

Gianna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was comfortable
Bodde här 1 natt i oktober 2023
Svar från The Charles 9 okt. 2023
Hi Gianna,We are glad you enjoyed your stay!

8/10 Bra

Antoniette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
comfortable
Bodde här 1 natt i oktober 2023
Svar från The Charles Team 9 okt. 2023
Hi Antoniette, Thank you so much for your kind review. We hope to welcome you back soon.

8/10 Bra

Jim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient & quiet
Bodde här 2 nätter i september 2023
Svar från The Charles Team 3 okt. 2023
Thanks Jim! The Charles Team

10/10 Fantastiskt

YING

Bodde här 1 natt i september 2023
Svar från The Charles Team 18 sep. 2023
Thank you so much for your review!

10/10 Fantastiskt

Denise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, facilities where exactly what we needed
Bodde här 3 nätter i september 2023
Svar från The Charles 10 sep. 2023
Thanks Denise! We are happy to hear your stay with us was enjoyable. We hope to see you back soon. Kind Regards The Charles Team

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service from arrival to departure, absolutely a beautiful meal from the restaurant above, highly recommend
Bodde här 2 nätter i september 2023
Svar från The Charles Team 7 sep. 2023
Hi Scott,Thank for your great review, we are so glad you enjoyed your stay with us! We hope to see you next time you travel.Thank you!

6/10 Okej

Joann

Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter
There were no toiletries in my room, not even a cake of soap for the washbasin. Additionally at the restaurant the staff missed the bread that was meant to come with our dinner and yet we were still charged the same amount. Also took a fair amount of time to take our drinks order and provide water. Disappointing for what was meant to be one of Wagga’s best restaurants.
Bodde här 1 natt i september 2023
Svar från The Charles Team 7 sep. 2023
Hi Joann,We are sorry to receive the news that your stay and dine experience was not up to our usual high standard. We will be sure to pass this feedback onto our staff. Thankyou for the feedback. Kind Regards The Charles Team

10/10 Fantastiskt

Margret

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My room was upgraded for 5 persons. It was clean, spacious, private and huge and close to everything.
Bodde här 2 nätter i augusti 2023
Svar från The Charles Team 7 sep. 2023
Hi Margret, Thank you so much for your review! We are happy to hear you enjoyed your stay, and we hope to welcome you back to the property in the future.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Wonderful clean rooms with great facilities, Very comfortable. The staff are excellent. Quiet, convenient and quality stay. Excellent EV overnight charging facilities too. So walkable to everything. We will definitely visit again!
Bodde här 2 nätter i september 2023
Svar från The Charles Team 3 sep. 2023
Hi David,Thank you for your great review and we are so glad you enjoyed your stay! We hope to see you again soon.

10/10 Fantastiskt

Rebekah

Bodde här 2 nätter i augusti 2023
Svar från The Charles Team 20 sep. 2023
Hi Rebekah, Thank you so much for your review! We hope to welcome you back to our property in the future.

6/10 Okej

Martha

Gillade inte: Personal och service
Bodde här 1 natt i augusti 2023
Svar från The Charles Team 22 aug. 2023
Hi Martha,Thank you for taking the time to review, we hope to see you again soon.

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable clean & modern
Bodde här 2 nätter i augusti 2023
Svar från The Charles Team 17 aug. 2023
Hi Carl,Thank you for your great review we are glad you enjoyed your stay!

10/10 Fantastiskt

Francine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från The Charles Team 9 aug. 2023
Thank you for your review!

8/10 Bra

Jenny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For a motel, the main room was very spacious.
Bodde här 2 nätter i augusti 2023
Svar från The Charles Team 8 aug. 2023
Hi Jenny, Thank you so much for your review!

10/10 Fantastiskt

Luke

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Refreshingly great.
Best place we stayed in on our 8 day road trip. I think they even LIKE families!
Bodde här 1 natt i juli 2023
Svar från The Charles 8 juli 2023
Hi Luke, Thank you so much for your review! We are glad to hear you enjoyed your stay at our property and we hope to welcome you back in the future.

10/10 Fantastiskt

Kate

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, easy parking, and friendly welcoming staff. The bed was amazingly comfortable and the whole room was neat tidy and exactly what we needed. Very happy with our stay and the service provided
Bodde här 1 natt i juni 2023
Svar från The Charles 19 juni 2023
Hi Kate, We are so pleased to hear your stay was enjoyable hopefully we will have you back to stay soon!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just a great stay
Bodde här 1 natt i juni 2023
Svar från The Charles Team 1 juli 2023
Hi David, Thank you so much for your great review!We hope to welcome you back in the future.

10/10 Fantastiskt

Alice

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från The Charles Team 8 juni 2023
Thank you for the great review Alice

8/10 Bra

Kathryn L

Bodde här 1 natt i juni 2023
Svar från The Charles Team 1 juli 2023
Thanks for your review!

10/10 Fantastiskt

Joanne

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Receptionist polite and helpful! The room was clean and a really good size. We ordered room service! The food was amazing.
Bodde här 1 natt i maj 2023
Svar från The Charles Team 9 maj 2023
Hi Joanne, Thank you so much for your review!We will pass your kind words on to the rest of the team, and we hope to welcome back to our property in the future.

8/10 Bra

Minhaj

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine
Bodde här 2 nätter i april 2023
Svar från The Charles Team 3 maj 2023
Thank you!

4/10 Dåligt

Anabel

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Really disappointed. Very old and dated rooms. The reception and restaurant look gorgeous so you get excited for a lovely modern stay, but then you get into the room and it looks like you are back in the 90's. Tiny Bathroom, door wasn't even painted. Doona was filthy, the sheets were too small for the bed so kept coming undone, and then you ended up with the filthy doona. TV doesn't connect to the internet. No ice in the ice tray. Lounge was dirty. Needed to be aired out, room had a very stale smell.
Svar från The Charles Team 1 maj 2023
Hi Anabel, We appreciate the time you have taken to provide us with this feedback. We apologise your stay was not up to our usual high standard. We will take the feedback onboard and ensure our rooms are not left like this again.

8/10 Bra

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A nicely furnished room, with easy access to Main Street, coffee and restaurants
Bodde här 1 natt i april 2023
Svar från The Charles Team 26 apr. 2023
Hi Richard, Thank you so much for your review!We hope to welcome you back to The Charles in the future.

8/10 Bra

Carol

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean and comfortable. Late check in option suited us. Breakfast was excellent.
Bodde här 1 natt i april 2023
Svar från The Charles Team 15 apr. 2023
Thank you for your review! We hope to welcome you back to our property in the future.

6/10 Okej

Andrew

Bodde här 1 natt i april 2023
Svar från The Charles Team 15 apr. 2023
Thank you for your review.

10/10 Fantastiskt

Greg

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great for our family of 6 - little mix up with the room configurations which was immediately rectified on discovery and when we realised we left the towels in the first apartment at 9pm they were more then wonderful and bought some straight up - in all we had an enjoyable stay!
Bodde här 1 natt i april 2023
Svar från The Charles Team 3 apr. 2023
Hi Greg, Thank you so much for your review! We are happy to hear you enjoyed your stay with us, and we hope to welcome you back in the future.

10/10 Fantastiskt

Andrew

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean
Bodde här 2 nätter i mars 2023
Svar från The Charles 2 apr. 2023
Hi Andrew,Thank you for your feedback! We are so glad you are enjoying your stay.

8/10 Bra

Joanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A pleasant one night stay, underwhelming pool
A one night stay. The room was comfortable with aircon and king bed, large flat screen TV. Welcomed pleasantly at reception. Quiet location but walkable distance to town centre. The on-site restaurant at front of property was already fully booked. Sadly, as it was very hot, maintenance of the small pool should be a higher priority.
Bodde här 1 natt i mars 2023
Svar från The Charles Team 21 mars 2023
Hi Joanne,Thanks for your review, we value your feedback and will take that on board. Happy to here your stay was comfortable. Kind regards The Charles team

10/10 Fantastiskt

Nadine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All of the above
Bodde här 1 natt i mars 2023
Svar från The Charles Team 16 mars 2023
Hi Nandine, Thank you so much for your kind review!

8/10 Bra

Craig

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All round clean hotel vlose to the cbd
Bodde här 2 nätter i februari 2023
Svar från The Charles Team 28 feb. 2023
Hi Craig, Thank you so much for your review! We hope to welcome you back in the future.