Hotell nära Waiakalua Beach

“Property was nice, the view to whale watch was nice, room was not near the water”

“Hotellet hade egentligen allt man kunde önska sig (även om jag som icke-golfare hellre hade velat bo närmare Hanalei centrum)... däremot var hotellpersonalen (i synnerhet två kvinnor som jobbade som concierge) sanslöst arrogant och ointresserad av att hjälpa till. Min erfarenhet av att ha rest runt under fyra veckor på Hawaiiöarna är att personalen är inte särskilt serviceorienterad (till skillnad från många resmål i Europa, Asien och USA i övrigt) och trevlig. De får väl tyvärr tillräckligt...

“What can I say… They don’t call this one hotel without being rated that. Top notch in every category.”

“The view and staff were great”

“We enjoyed our stay here but a couple of feedback points which we did mention to the hotel directly. The breakfast voucher set up was unnecessarily confusing and not properly explained to us at check-in, causing issues with the check when we were expecting breakfast to be included. We stayed in one of the Kings Cottages which was perfect for what we required. However the retro air con units were a bit smelly and we were missing a bug shield on the patio door, which would have been handy given...

“Fantastic place, large rooms that are neat and clean. Some parts are a bit outdated but for us that wasnt a problem. Friendly and helpful staff, quiet place and a nice pool area. Very highly recommended!”