8/10 Bra
Doreen Z., Scottsdale
5 dec. 2024
Very nice view, misrepresented amenities, inadequate cleanliness
This corner unit is lovely. It advertises as having AC, but it is locked at the ownerâs discretion. Management gave off conflicting messaging & service: initially all concerns were addressed with apathy, then ultimately resolved. A broken bed was met with âthese things happenâ, empty propane tanks was addressed with, âitâs a holiday weekend, Iâll see if I can find someoneâ. A club (fitness center & lap pool) is initially offered, with a final sentence of âowner may no longer be a memberâ, as was our situation. The unit was superficially clean, but the (bed) comforters were soiled, the Keurig clogged, the Barbeque a grease-pit, the dryer duct clogged with lint, the washer with mold, the garbage disposal unusable. The 24hr service was responsive. The neighboring hotel partnership was nice and the beach personnel friendly & helpful. For the money, not the value we expected.
Doreen Z.
Bodde hÀr 11 nÀtter i november 2024