Gårdshotell i Washingtonkusten

"The room we got was not the same one as in the pictures on Hotels.com, not even close. The pool, which was the reason for us booking this very expensive hotel room, was closed, and we didn't receive any notion of this before our arrival (although it was pretty obvious it had been closed a while). We brought this to the staff's attention, and at first they were completely ignorant. At some point they left a note for us in our room and treated us to a free breakdast. At least that was something."