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Recensioner av Aspen Village Inn

2 out of 5
Aspen Village Inn
111 Windflower Avenue, Waterton Park, AB

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 284 av 1002 recensioner" "
8 - Bra i betyg. 391 av 1002 recensioner" "
6 - Okej i betyg. 208 av 1002 recensioner" "
4 - Dåligt i betyg. 77 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 42 av 1002 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Les

Gillade: Renlighet, personal och service och boendets skick och faciliteter
all good
Bodde här 1 natt i maj 2024
Svar från Matthew 22 maj 2024
We're thrilled to hear you enjoyed your stay with us. Our team works hard to provide good service. We look forward to welcoming you back again soon for another fantastic experience!

4/10 Dåligt

Sunil

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room did not come with dish soap even though there's a full kitchen. Furnace was not working.
Bodde här 3 nätter i maj 2024
Svar från Joyce 19 maj 2024
Thank you for your review Sunil. I'm sorry you were not able to enjoy your visit to the fullest. We appreciate your feedback and will look into the amenities and heat issues you came across.

10/10 Fantastiskt

Youngwook

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
clean, friendly, and good price. I didn't expect that all thoes reasons I mentioned. I will choose here again when I am back.
Bodde här 1 natt i maj 2024
Svar från Michael S // Area General Manager 16 maj 2024
Good morning Youngwook ...I hope this note finds you well.Thank you for taking the time to leave a review as well as a rating.Your time is appreciated!I will be sure to share your comments with The AVI Team.Please let us know if we can help with anything in the future.Kind regards,

10/10 Fantastiskt

Kayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Ivory 17 maj 2024
Hi Kayla! Thank you for staying with us! We are so glad you had a pleasant trip! We hope you will stay with us again.

6/10 Okej

Kamille, Edmonton

Reste med sin partner, Reste med husdjur
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Enjoyed our stay at Aspen Village Inn, especially because we were able to bring our pet. It was nice and close to many amenities. Only complaint I have is that you can hear the people footsteps from people staying above you.
Bodde här 1 natt i maj 2024
Svar från Ivory 6 maj 2024
Hello, Kamille! Thank you for your review! We are glad you and your pet were able to enjoy your stay!

8/10 Bra

Grace

Bodde här 1 natt i augusti 2023
Svar från Michael S // Area General Manager 11 nov. 2023
Good afternoon Grace ...I hope this note finds you well.Thank you for taking the time to leave a rating.Your time is appreciated!I will be sure to share your comments with the AVI Team.Please let us know if we can help with anything in the future.Regards,

8/10 Bra

Sam, East Grinstead

Reste med sin partner
Gillade: Renlighet och personal och service
Good base to explore Waterton NP. The accommodation could benefit from some modernisation, looking at bit tired, it was the end of the season so hopefully that will be a project before reopening in 2024. Rooms really need a better means of making drinks, eg a kettle and some ceramic cups would cut down on waste.
Bodde här 6 nätter i oktober 2023
Svar från Michael S // Area General Manager 3 nov. 2023
Good morning Sam ...I hope this note finds you well.Thank you for taking the time to leave a review as well as a rating. Your time is appreciated!I will be sure to share your comments with the AVI Team.Please let us know if we can help with anything in the future.Warm Regards,

8/10 Bra

zoe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to everything
Bodde här 1 natt i september 2023
Svar från Joyce 16 okt. 2023
Thank you for staying with us Zoe!

4/10 Dåligt

Gordon

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Liked that bed and bathroom have been updated and were clean.
Bodde här 2 nätter i oktober 2023
Svar från Joyce 16 okt. 2023
Thank you for your review Gordon. We appreciate your feedback.

10/10 Fantastiskt

Mary

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I booked 4 rooms and all were clean. You can walk to the marina and some nearby restaurants. The whole family enjoyed the pool from the hotel across ours. Easy check in and check out. No airconditioning but we had a great weather when we were there.
Bodde här 1 natt i oktober 2023
Svar från Joyce 14 okt. 2023
Thank you for this great and thorough review Mary! I am glad you had such a wonderful time in Waterton. We hope you get a chance to come stay with us again!

10/10 Fantastiskt

Iris

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean. Easy access to Waterton town.
Bodde här 2 nätter i oktober 2023
Svar från Joyce 13 okt. 2023
Thank you for this great review Iris!

8/10 Bra

Larry

Reste med sin partner
Very convenient to main shopping and restaurant area and National Park information center.
Bodde här 3 nätter i september 2023
Svar från Joyce 13 okt. 2023
Thank you for staying with us Larry!

8/10 Bra

Surjit

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 1 natt i oktober 2023
Svar från Joyce 14 okt. 2023
Thank you for staying with us Surjit!

10/10 Fantastiskt

Dianne

Gillade: Renlighet
Bodde här 2 nätter i oktober 2023
Svar från Joyce 10 okt. 2023
Thank you for staying with us Dianne!

10/10 Fantastiskt

Rajatha Bangalore

Bodde här 1 natt i oktober 2023
Svar från Joyce 29 okt. 2023
Thank you for this great review Rajatha Bangalore!

10/10 Fantastiskt

Louise

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would of like a dead bolt . When you leave your room. So that your stuff was safe when you left your room. It had dead bolt inside not for the outside.
Bodde här 1 natt i oktober 2023
Svar från Joyce 27 okt. 2023
Thank you for this great review Louise!

8/10 Bra

may

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good service and clear
Bodde här 1 natt i oktober 2023
Svar från Chris (Guest Services) 5 okt. 2023
Dear May:Thank you so much for your review. We are glad you enjoyed your stay at Aspen Village Inn and that the service was good and the rooms were clean. Thanks for your patronage and we look forward to seeing you again in the future.

10/10 Fantastiskt

Erika

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the new look of the room. So cozy and spacious.
Bodde här 2 nätter i september 2023
Svar från Matthew 1 okt. 2023
Thank you for your feedback, we are glad you enjoyed your stay and hope to see you next season! Take care

10/10 Fantastiskt

Hui Xin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had nice 3 nights stay at Aspin Inn. The staff is helpful.The location is great with mountain view. Room is clean and spacious. Like the bbq and stoves, we were able to cook our dinner over there. Likes the hot tub and swimming pool as well. Will come back and stay here again.
Bodde här 3 nätter i september 2023
Svar från Joyce 30 sep. 2023
Thank you for this great review Hui Xin! We look forward to your next stay with us! :)

10/10 Fantastiskt

Sharon

Bodde här 1 natt i september 2023
Svar från Michael S // Area General Manager 21 okt. 2023
Good afternoon Sharon ..I hope this note finds you well.Thank you taking the time to leave a rating.It is appreciated !I will be sure to share your thoughts with the AVI Team.Please let us know if we can help anything in the future.Kind regards,

8/10 Bra

Rick

Bodde här 2 nätter i september 2023
Svar från Michael S // Area General Manager 21 okt. 2023
Good afternoon Rick ..I hope this note finds you well.Thank you taking the time to leave a rating.It is appreciated !I will be sure to share your thoughts with the AVI Team.Please let us know if we can help anything in the future.Kind regards,

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What's honestly not to like about this place? The price for a 2 night stay was incredibly cheap. Shopping, food and the marina are all within 5 minutes away walking distance. If you're someone solo or with the fam looking for a low cost option for your stay in town, this is the place to be. I will be booking with you guys again when spring comes around.
Bodde här 1 natt i september 2023
Svar från Joyce 26 sep. 2023
Thank you for this great review Jose! We look forward to seeing you next year! :)

6/10 Okej

Jo

Reste i grupp
Gillade inte: Personal och service
Property was fine but they were short on staff cleaning rooms so it didn't happen at all for our 3 days. We had to ask for towels and take out our own garbage which is fine if that's what you are paying for.
Bodde här 3 nätter i september 2023
Svar från Joyce 26 sep. 2023
Thank you for the review Jo. We do not enter guest rooms without permission, so we only do stay services upon request. I apologize for the confusion. We hope you get a chance to come stay with us again.

8/10 Bra

John

Reste i grupp
Gillade: Renlighet och personal och service
Good price point, older property, walkable to pretty much everything.
Bodde här 2 nätter i september 2023
Svar från Joyce 27 okt. 2023
Thank you for staying with us John!

6/10 Okej

Sarah

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We've been coming here for years, however, on this vacation we were checked in over an hour past our check-in time due to our room not being ready. We were told we would get a discount on our bill and when we checked out they forgot to do it. You pay a lot of money to stay at places like this being in a park, and we would like a discount next time we go or we'll look at other options.
Bodde här 2 nätter i september 2023
Svar från Joyce 25 sep. 2023
Thank you for your review Sarah and for being such a loyal patron! I am sorry to hear you were not completely satisfied with your stay this time. We will look into the situation to see what happened. Please contact us directly when you would like to rebook and we will see how we can help you.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Joyce 23 sep. 2023
Thank you for this great review Michael!

8/10 Bra

Jerry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed our stay. Great staff. Comfortable room.
Bodde här 2 nätter i september 2023
Svar från Joyce 23 sep. 2023
Thank you for your review Jerry. We are glad you enjoyed your stay with us!

8/10 Bra

Hendrik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value
Bodde här 1 natt i september 2023
Svar från Emily 22 sep. 2023
Dear Hendrick,Thanks for your great review! We Are glad you enjoyed your stay at Aspen Village Inn. Hope to see you again in the future.

10/10 Fantastiskt

Jeremy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Joyce 23 sep. 2023
Thank you for this great review Jeremy!

10/10 Fantastiskt

Ali

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The view in the area , it’s a breathtaking.
Bodde här 3 nätter i september 2023
Svar från Emily 22 sep. 2023
Dear Ali:Thanks so much for your review. We are so glad you enjoyed your stay at Aspen Village Inn and Waterton. We hope you will visit us again on your next trip.

10/10 Fantastiskt

Mariette

Bodde här 2 nätter i september 2023
Svar från Michael S // Area General Manager 11 okt. 2023
Good afternoon Mariette ...I hope this note finds you well.Thank you taking time to leave a rating. Your time is appreciated!I will be sure to share your thoughts with the AVI Team.Please let us know if we can help with anything in the future.Regards,

10/10 Fantastiskt

Derek

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Emily 21 sep. 2023
Dear Derek:Thank you so much for your great review, we are so glad you enjoyed your stay and hope you will visit Aspen Village Inn again in the future.

10/10 Fantastiskt

Chris

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chris at the front desk was the best!
Bodde här 1 natt i september 2023
Svar från Joyce 26 sep. 2023
Thank you for the great review Chris! We will pass along the compliment! :)

8/10 Bra

Teresa

Reste i grupp
Gillade inte: Bekvämligheter
Great place for home base while hiking. Disappointment in that the hot tub is not open. If the hot tub is under renovation for over 4 years, I believe it’s time to stop advertising it as an amenity. Could have really used it after hiking all day
Bodde här 2 nätter i september 2023
Svar från Chris (Guest Services) 19 sep. 2023
Dear Teresa:Thank you for your review. We are glad you enjoyed the Aspen Village Inn as the home base while you were hiking and do apologize that the hot tub was not open during your stay. We hope it didn't put too much of a damper on your holiday. Thanks again for choosing us and we hope you will visit us again on your next trip to Waterton.

6/10 Okej

Stacey

Bodde här 1 natt i september 2023
Svar från Joyce 8 okt. 2023
Thank you for staying with us Stacey!

6/10 Okej

Ivan

Bodde här 1 natt i september 2023
Svar från Joyce 18 sep. 2023
Thank you for staying with us Ivan!

8/10 Bra

Christina

Bodde här 1 natt i september 2023
Svar från Joyce 7 okt. 2023
Thank you for staying with us Christina!

10/10 Fantastiskt

Matt

Reste i grupp, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this place. I am planning on coming back next year for a longer stay.
Bodde här 1 natt i september 2023
Svar från Matthew 17 sep. 2023
Glad you enjoyed your stay with us, we hope to see you next season! Thank you for your feedback

8/10 Bra

Amy

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Very convenient to town.
Bodde här 3 nätter i september 2023
Svar från Joyce 16 sep. 2023
Thank you for staying with us Amy!

10/10 Fantastiskt

Fran

Bodde här 3 nätter i september 2023
Svar från Joyce 17 sep. 2023
Thank you for your great review Fran! We hope you come stay with us again!

6/10 Okej

Laura

Bodde här 4 nätter i september 2023
Svar från Joyce 17 sep. 2023
Thank you for staying with us Laura!

8/10 Bra

hartley

Reste med sin partner
Acceptable
Bodde här 1 natt i september 2023
Svar från Chris (Guest Services) 15 sep. 2023
Dear Hartley:Thank you for your review. We are glad you enjoyed your stay and hope you will visit Aspen Village Inn again soon.

8/10 Bra

Colene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an older motel, however it was clean and comfortable.
Bodde här 2 nätter i september 2023
Svar från Chris (Guest Services) 15 sep. 2023
Dear Colene:Thank you for your review. Yes, Aspen Village Inn has been around for some time now but we are glad you found it clean and comfortable. Thanks for your patronage and we look forward to seeing you again.

8/10 Bra

Rebecca

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was one of the most unique places I’ve stayed at. The customer service was amazing and helpful. Sometimes the drains were slow but it was over all very clean.
Bodde här 1 natt i augusti 2023
Svar från Chris (Guest Services) 14 sep. 2023
Dear Rebecca:Thank you so much for your review. We are so glad you enjoyed the customer service and room. We apologize for the drain issues and will forward your comments to the appropriate management authority. Thank you for choosing Aspen Village Inn and we hope you will visit us again soon.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well located but had issues
Convenient in a delightful place but one or two things need attention. We had a mini suite with an enormous and noisy fridge which could accommodate food for a family of four for several days. It kept us awake. There is no A/C so the fan was essential to keep cool overnight. There was no secondary lock on the door so we placed a chair there to,alert us of intruders. Parking was good and location excellent for walking two minutes into town. Would look into alternatives if we visited again.
Bodde här 2 nätter i september 2023
Svar från Chris (Guest Services) 13 sep. 2023
Dear Guest:Thank you for your review. We are so glad you enjoyed your stay with us including the location and parking. We are sorry that the lack of A/C and lock on the door was an issue. We hope it didn't put too much of a damper on your vacation. We do appreciate you choosing Aspen Village Inn and take your comments seriously. These issues will be forwarded to the proper management authority.

10/10 Fantastiskt

rosalie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff is nice and location is very accessible to all activities.
Bodde här 3 nätter i september 2023
Svar från Chris (Guest Services) 12 sep. 2023
Dear Rosalie:Thank you so much for your review. We are so glad you enjoyed the location and that the staff treated you so well. Thanks for choosing Aspen Village Inn and we hope that you will visit us again in the future.

10/10 Fantastiskt

Debora

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very accommodating. We were able to easily change rooms to the second floor.
Bodde här 1 natt i september 2023
Svar från Joyce 11 sep. 2023
Thank you for this great review Debora!

8/10 Bra

David

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had two rooms, we slept comfortably, a few updates to carpet would be welcome but I would rent again and recommend the property
Bodde här 2 nätter i september 2023
Svar från Joyce 11 sep. 2023
Thank you for staying with us David!

10/10 Fantastiskt

Rick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great except no recycling
Bodde här 3 nätter i september 2023
Svar från Joyce 11 sep. 2023
Thank you for this great review Rick!

6/10 Okej

dennis

Reste med familjen
Gillade: Personal och service
No air-conditioning. Basic hotel. Less expensive than others nearby
Bodde här 2 nätter i augusti 2023
Svar från Joyce 9 sep. 2023
Thank you for your review Dennis. We appreciate your feedback.