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Recensioner av Fairfield Inn & Suites by Marriott West Kelowna

2.5 out of 5
Fairfield Inn & Suites by Marriott West Kelowna
3460 Carrington Road, West Kelowna, BC

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 170 av 241 recensioner" "
8 - Bra i betyg. 43 av 241 recensioner" "
6 - Okej i betyg. 15 av 241 recensioner" "
4 - Dåligt i betyg. 7 av 241 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 241 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

France

Reste med sin partner
Très bel accueil. Bel hôtel
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ronald

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent Hotel and staff. Very friendly and help full staff. We really enjoy staying in this hotel and will continue doing so.
Bodde här 2 nätter i april 2024
Svar från Hailey 1 maj 2024
Dear Ronald,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay. thank you for your wonderful feedback regarding our staff!We look forward to welcoming you again!Kind regards,Guest services

10/10 Fantastiskt

DALBIR

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hailey 1 maj 2024
Dear Dalbir,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!Kind regards,Guest services

10/10 Fantastiskt

Kalapi Rahul

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely loved how friendly the staff was! They were exceptionally welcoming to our dog and the rooms were spacious, well equipped, and very comfortable.
Bodde här 1 natt i april 2024
Svar från Hailey 1 maj 2024
Dear Kalapi Rahul,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay. Thank you for your kind feedback about our staff, I will be sure to share with our team!We look forward to welcoming you again!Kind regards,Guest services

6/10 Okej

Kim

Gillade inte: Boendets skick och faciliteter
Room needs some fixing
Bodde här 1 natt i april 2024
Svar från Hailey 1 maj 2024
Dear Kim,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna. We appreciate your feedback.We apologize for any inconveniences you faced due to the issue you faced and hope to welcome you again in the future.Kind regards,Guest services

10/10 Fantastiskt

Maria, Sugar Land

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet
Bodde här 3 nätter i april 2024
Svar från Hailey 1 maj 2024
Dear Maria,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!Kind regards,Guest services

8/10 Bra

Scott A

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel facility was excellent,from room, hotel layout,pool area to staff(excellent). Breakfast provided was very good…would suggest a couple of new toasters, the ones they had are a little tired. We were there for our grandsons hockey tournament, his team stayed at another hotel. There were multiple hockey teams staying at our hotel and I can say that a couple of the team’s behaviour was totally unacceptable basically due to no parent supervision. I do know their behaviour affected other customers stay. I know these sport bookings are a great source of revenue for the hotel-company but they cannot come at the expense of regular guests. I would suggest the signing of some form of waiver, a pool monitor during young sport team stays and a visible security person who has the authority to act if necessary Thanks
Bodde här 3 nätter i april 2024
Svar från Hailey 1 maj 2024
Dear Scott,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna. We appreciate your feedback. We apologize for the inconveniences you faced during your stay, and we hope to welcome you again in the future.Kind regards,Guest services

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Welcoming staff, clean, bright, modern rooms, didn’t try the complimentary breakfast. Nice beds and pillows. Quiet! I would stay there again.
Bodde här 2 nätter i april 2024
Svar från devi 22 apr. 2024
Thank you for choosing Fairfield by Marriott, we really appreciate your review, we are looking forward to seeing you again.

10/10 Fantastiskt

Fahad

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing staff and good rooms
Bodde här 1 natt i april 2024
Svar från devi 22 apr. 2024
Thank you for choosing Fairfield by Marriott, we really appreciate your review, we are looking forward to seeing you again.

8/10 Bra

Bin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is in very good condition, close by all shopping place and food. But the room close by road, little be noice at night.
Bodde här 2 nätter i april 2024
Svar från Devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your patience and reviews.

10/10 Fantastiskt

Ruth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A sign on the rear of the building would be helpful.
Bodde här 1 natt i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

6/10 Okej

Arash

Reste med familj och småbarn, Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The staff did not do a service room on 2nd day
Bodde här 3 nätter i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We extremely apologize for the inconvenience; we will add a note to our housekeeping department. We look forward to welcoming you again. We really appreciate your review.

10/10 Fantastiskt

Ross

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, clean, great room!
Bodde här 1 natt i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Fantastiskt

Annette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice area. Lots of eating out places close by.
Bodde här 1 natt i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Fantastiskt

Tom

Gillade: Bekvämligheter
Great hotel with great staff
Bodde här 3 nätter i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Fantastiskt

Elly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Fantastiskt

Tatiana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

8/10 Bra

Christina

Gillade: Renlighet
Good service
Bodde här 1 natt i april 2024
Svar från Hailey 14 apr. 2024
Dear Christina,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Fantastiskt

Raj

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hailey 14 apr. 2024
Dear Raj,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Fantastiskt

Curt

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great little location, away from the Kelowna bridge traffic. A very nice room!
Bodde här 1 natt i april 2024
Svar från Hailey 14 apr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay and that you enjoyed our amenities.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and clean hotel
Bodde här 1 natt i april 2024
Svar från Hailey 14 apr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Fantastiskt

Debra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property right off main road perfect for a night on travels
Bodde här 1 natt i april 2024
Svar från Hailey 14 apr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

8/10 Bra

Shantelle

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have never stayed at this hotel before. I was there by myself for a working weekend. The good. 1) newer hotel with great amenities 2) fantastic room 3) comfy bed 4) great breakfast 5) very close to dining options 6) easy parking 7) friendly staff The not so good. 1) noisy - lots of families with kids running up and down the hallway, yelling and jumping in their rooms 2) hotel was fully booked so was unable to get the room requested 3) the bathroom was mostly clean, but there was scum in the corners of the shower and bathroom floor 4) the shower head pressure was crap Overall a decent stay, but would not stay again if it was a working weekend.
Bodde här 2 nätter i april 2024
Svar från Hailey 15 apr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna and for your feedback.We apologize for any inconveniences you faced regarding the nosiness of the hotel during those days. We hope to welcome you again in the future.

10/10 Fantastiskt

Mackenzie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hailey 14 apr. 2024
Dear Mackenzie,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

6/10 Okej

Kim

Very disappointed use to be a long time patron of this hotel when it was a Best Western. Things have sure changed. Staff was more interested in talking to each other than helping with customer. Floors when soaking wet and very slippery. There was a lot of hair left in the shower and dirty bedding. Good thing there was two beds to choose from. Miss the old staff from this hotel as they were amazing!!!!
Bodde här 1 natt i april 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We extremely apologize for the inconvenience; we will add notes to our housekeeping department and will make sure to serve you, our best. We look forward to welcoming you again. We really appreciate your review.

4/10 Dåligt

Kim

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
the reception was excellent despite it being extremely busy
Bodde här 1 natt i mars 2024
Svar från Hailey 7 apr. 2024
Dear Kim,Thank you for your feedback regarding your stay and for choosing to stay with us at the Fairfield Inn and Suites West Kelowna.We are sad to hear that your stay was not great and would like to apologize for any inconveniences that may have occurred.We hope to welcome you again.Kind Regards,Guest Services

8/10 Bra

Steffanie

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hailey 14 apr. 2024
Dear Steffanie,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Fantastiskt

James

Bodde här 2 nätter i april 2024
Svar från Hailey 1 maj 2024
Dear James,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay. We look forward to welcoming you again!Kind regards,Guest services

10/10 Fantastiskt

Anita, Chilliwack

Bodde här 2 nätter i april 2024
Svar från Hailey 1 maj 2024
Dear Anita,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!Kind regards,Guest services

10/10 Fantastiskt

Lorelei

Gillade: Personal och service
Gillade inte: Bekvämligheter
Great bed and pillows
Bodde här 3 nätter i mars 2024
Svar från Hailey 7 apr. 2024
Dear Lorelei,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your sleep and had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

6/10 Okej

Ryan

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Hailey 7 apr. 2024
Thank you for your feedback regarding your stay and for choosing to stay with us at the Fairfield Inn and Suites West Kelowna.We are sad to hear that your stay was not great and would like to apologize for any inconveniences that may have occurred.We hope to welcome you again.Kind Regards,Guest Services

10/10 Fantastiskt

Lovedeep

Bodde här 1 natt i april 2024
Svar från Hailey 24 apr. 2024
Good evening,Thank you for your kind review and thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna !We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you again in the future!Warm Regards,Guest Services

2/10 Väldigt dåligt

mani

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i mars 2024
Svar från Hailey 7 apr. 2024
Dear Mani,Thank you for your feedback regarding your stay and for choosing to stay with us at the Fairfield Inn and Suites West Kelowna.We are sad to hear that your stay was not great and would like to apologize for any inconveniences that may have occurred.We hope to welcome you again.Kind Regards,Guest Services

10/10 Fantastiskt

Sukhninder Pal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All over great
Bodde här 1 natt i mars 2024
Svar från Thomas 2 apr. 2024
Good afternoon,Thank you for your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Fantastiskt

Roland

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and nice staff
Bodde här 1 natt i mars 2024
Svar från Hailey 31 mars 2024
Dear Roland,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna! We are happy to hear you had a wonderful stay and we look forward to welcoming you again in the future!Kind RegardsGuest Services

10/10 Fantastiskt

Srinivasan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hailey 31 mars 2024
Dear Srinivasan,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Fantastiskt

Geoffrey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and great staff
Bodde här 1 natt i mars 2024
Svar från Thomas 29 mars 2024
Good afternoon,Thank you for taking the time to send us feedback. We are very happy to hear that you enjoyed your stay with us. We hope to see you again!

6/10 Okej

Ivan

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Room was advertised 2 queen bed, in real life 2 double. Dogs hair on the carpet didnt vacuumed properly Water in pool cold! Before come in i ordered additional bed and received it on second day only because one unit per hotel and it does not come in fold, no room for storage Finally we decided to move to different hotel!
Bodde här 4 nätter i mars 2024
Svar från Thomas 29 mars 2024
Good afternoon,Thank you for taking the time to give us feedback. I want to apologize for the issues that you faced. I will pass this information on so that we don't face these issue again. Thank you again.

10/10 Fantastiskt

Susan

Bodde här 1 natt i mars 2024
Svar från devi 21 apr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Fantastiskt

Alexis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great economical hotel! Very clean and new building and a délions continental breakfast.
Bodde här 3 nätter i mars 2024
Svar från Charmane 24 mars 2024
Dear, Alexis. Thank you for choosing Fairfield West Kelowna. We are happy to hear you had a wonderful stay, we hope you choose to come back.

8/10 Bra

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hailey 23 mars 2024
Dear Stephen,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Fantastiskt

Haike

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable beds
Bodde här 1 natt i mars 2024
Svar från Hailey 23 mars 2024
Dear Haike,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Fantastiskt

Allan, Duncan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay at a very reasonable rate. Breakfast was more than adequate and the pool area and amenities were very welcome.
Bodde här 1 natt i mars 2024
Svar från Hailey 23 mars 2024
Dear Allan,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna! We are happy to hear that you enjoyed your stay with us, and that our amenities and breakfast were to your liking!We look forward to welcoming you again!Kind Regards,Guest Services

10/10 Fantastiskt

Anshdeep

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hailey 23 mars 2024
Dear Anshdeep,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you again!Kind Regards,Guest Services

8/10 Bra

Randaric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hailey 23 mars 2024
Dear Randaric,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you again!Kind Regards,Guest Services

8/10 Bra

Gordon

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hailey 20 mars 2024
Dear Gordon,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are very happy to hear you enjoyed your stay and we look forward to welcoming you again!Kind RegardsGuest Services

8/10 Bra

Anthony, Penticton

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very clean and comfortable. Thev1 traveller King bed option had a sofa area which was nice. Very clean bathroom and shower. I would have given 5 star but being a business traveller, I had to be on the road by 6:15-6:30am and the included breakfast wasn't served till 6:30 so I missed out on that.
Bodde här 1 natt i mars 2024
Svar från Hailey 19 mars 2024
Dear Anthony,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We appreciate your wonderful feedback! We are happy that you enjoyed your stay with us!We hope to welcome you again soon!Kind Regards,Guest Services

10/10 Fantastiskt

Raihan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a nice place to stay.
Bodde här 2 nätter i december 2023
Svar från Hailey 19 mars 2024
Dear Raihan,Thank you for choosing to stay at the Fairfield Inn and Suites!We are happy to hear that you enjoyed your stay, and we look forward to welcoming you in the future.Kind Regards,Guest Services

10/10 Fantastiskt

david

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hailey 16 mars 2024
Dear David,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Fantastiskt

Stephanie

Bodde här 2 nätter i mars 2024
Svar från Thomas 28 mars 2024
Good afternoon,We are glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for taking the time to send us feedback. We appreciate it!