Vandrarhem i West San Antonio

“Great service”

“The business facilities were adequate. The staff was friendly. We enjoyed our stay.”

“I had a disappointing experience during check-in. When I arrived at the hotel, I had two reservations under my name, but Bella, the employee who assisted me, was very unprofessional from the beginning. She looked at me in an unfriendly way and insisted that I only had one reservation, which was not true. This created an uncomfortable situation for me and my family. We had traveled from Houston and arrived late, and because of this confusion we had to wait almost an hour, close to midnight....

“I gave the hotel another chance but shouldn't have. The room I requested was not available when I arrived because it hadn't been cleaned. Keep in mind that I called upon my arrival in San Antonio. Several wake up calls were scheduled to no avail. I observed a couple who'd asked to access their luggage being told, "This is the last time" by the front desk agent. It shouldn't have mattered if they'd asked 100 times. I've grown weary just writing this. I'll not stay at the Courtyard by...

“They had fruit cups at breakfast which I hate. There was no fresh fruit except apples and bananas. Breakfast was just okay. Waffle line was extremely long and in the way of the other breakfast items. Move the waffle makers to a spot where they are by themselves and not causing a traffic jam in front of the other food. Also, the water in the bathroom took forever to get hot.”

“The continental breakfast was good. I wish they would clean and change towels daily, though.”

“This was a nice hotel. The two gentlemen at reception were very friendly, welcoming, and gave us good information. Breakfast was good. Convenient location. ”

“Room damp and smelled musky and moldy.”

“House was clean and nicely decorated. Our primary contact was very courteous and receptive to questions. We enjoyed our stay.”

“Ok”