Familjehotell i West San Antonio

“After already being there for 3 days, my daughter arrived back at the hotel before me and waited in the lobby. They knew who she was, but the man at the counter kept trying to kick her off the property and even told her that I wasn't registered in their system as a guest! They never showed up to vacuum the room, even after I directly went to the front desk and requested it. They're supposed to have 24 hr coffee available, but no less than five times, it wasn't. Some staff were accommodating and...

“It was close to my family”

“This hotel looked like built 2 or 3 decades ago. The furniture is old, bathroom shower was leaking, microwave was not even cleaned, we saw chicken pieces in it. Commode has stains. Terrible for the price we have paid”

“I didn’t like the stench in the hallway and room. Maybe it was the carpet that held the smell because the place was clean.”

“Wasnt a fan of the location due to being next to the highway, but once you arrive it was a great stay! Staff is great! Kitchen was anazing and our suite felt like home!”