Hotell i Westend

“Exterior and frontage extremely rough. Rooftops full of garbage.”

“Had a great time”

“The hotel is very close to the West Edmonton Mall (about a 3 minute walk)! The staff at the hotel were helpful, and there was a free continental breakfast (which was pretty good). However, we did find the hotel was a bit dated and there were some things that were not working properly. Aside from that, our stay was good. It fit the requirements and it felt safe and secure!”

“A good place to stay when passing through town. It was quiet and clean.”

“It was great service ”

“The room was clean, and the stuff was very helpful and accommodating”

“Yes amazing ”

“Clean room, the staff was so welcoming and helpful. ”

“Great place to stay, staff friendly,clean nice rooms! Short on outside parking if under ground parking is full!”

“This place is my go to, kids love it here. Staff when checking in make you feel welcome. 😁”

“Excellent for the price, a little awkward with the placement of the only bathroom and had problems with too much scented cleaning product used on the carpets.”

“We got an adjoining room with our daughter, son-in-law and grandkids. We watched the kids while they got their luggage from their vehicle. My 2 year old grandson and I were playing beside one of the beds and there was dog poop. The next night they moved the chair and there was another pile of dried up poop. When staff came to deal with it, he just laughed. Makes me wonder how long it had sat there for AND housekeeping obviously does not clean proper. Most disgusting thing I’ve ever run into...

“Room and inside hotel was clean and fine the parking lot was very dirty back is terrible… they need to definitely do Come exterior work.. to make it feel better. Staff were great and room was as well. Was nice with patio doors in the ground floor for our service dog.”

“The property is dated and you can tell. They were doing renovations during our stay, on all the rooms surrounding our room. Staff was fairly nice, be one staff didn’t know which rooms were being renovated which I could not believe. At night, there’s a security guard watching the front door, good that security is present but also gives sense of insecurity on area on why a security guard is needed, unlike other hotels in other areas. The parking lot is a bit dark. Overall, the day is just...

“Highly recommend we had a great experience!”

“Yes and yes”

“Staff were mot helpful with direct communication also inattentive to front desk. in person service was rude corners missed for clean rooms.”

“Excellent customer service”