Kasinohotell i Western Shore of Maryland

“Ordered a Western omelet and was served a plain omelet. When I explained what a Western omelet includes, the server insisted ham was an extra $2 and clearly had no idea what I was referring to. The interaction made it obvious they weren’t familiar with the item at all even though its on the menu. It was late, we didn’t have time to argue, and the whole experience was frustrating and not worth the effort.”

“Very dirty suite room, hair in shower, cracked sink in bathroom, broken molding in bathroom, broken toilet seat. Very poor service at front desk. This hotel is very out-dated and needs a major renovation, would never recommend this hotel. ”

“For the price my hotel room was ok. Staff was very nice and accommodating. The elevator by our room was down but there is another elevator at the other end of the hotel that was working. Room was clean but the air conditioning was running water maintenance did come and try and fix. The only thing I would complain about is the rooms have really poor lighting the lights are really dull in the room.”

“I stayed at this hotel for four days, and unfortunately, my experience was disappointing. The biggest issue was finding roaches in my room, which made me uncomfortable throughout my stay. Cleanliness should be a top priority, and this alone would make me think twice about returning. There were several other maintenance and housekeeping issues as well. The carpet had noticeable stains, and I found a plastic fork left in the refrigerator from a previous guest, which made me question how...

“The hallways are nasty stained carpet all over. Funny smell in hallways. But rooms were ok”

“The hotel smelled of air fresheners and the pool was nearly the size of a hot tub. The location was good, but the parking situation was pay by the day. The hard-surface flooring in the room helped increase our liking of the hotel; the strong air freshener smell was a negative, especially for people sensitive to it.”

“Keep up the great job”