Hotell nära Whitecourt and District Forest Interpretive Centre

“Got in late, but the front desk girl was very cheery a quick. We stay here every time we come through.”

“I interacted with several staff who were the friendliest out of any hotel I have been.”

“Clean and comfortable enough for the price... more than adequate. We came later for breakfast and things needed to be tidied up to keep it presentable for the whole time alloted for breakfast.”

“The basement stinks like sewage and the water is white ans oily and smells too. Ants everywhere, electrical issues as all you hear is loud humming ams buzzing in the walls amd ceilings. Rooms only get cleaned every 7 days, if that. No one at the front desk is helpful when you ask a simple question and staff enters your room when you step out and they take things and when you talk to the manager, Mike, he gets upset and kicks you out. The fireplace buzzes and you can hear people literally pulling...

“Don’t be fooled by the Best Western name. What made the experience even worse was the customer service. When concerns were brought forward, staff and management were dismissive and my concerns were not taken seriously. Staff were also taking personal calls on speaker phone. I would also recommend that guests carefully review their credit card statements after their stay to ensure all charges are accurate. In addition, the advertised amenities did not match what was represented when booking....

“I was charged for a safe service and I noticed it later. They should not be charging us for that. We have not used it and the customer service should keep us aware about this fee. When I was adjusting the water before talking a shower, the shower curtain fell on me and the metal pipe hurt my back so bad in my back and my head. My 4 y o child was with me and it touched his head a little as well.”

“Rooms were clean. Service was ok. Breakfast was mediocre and they did not serve anything warm on one of the days.”

“Nice hotel and really friendly staff. Breakfast was acceptable.”

“clean and good breakfast”

“Pet friendly ♥️. The building was under renovation but did not hear any noise. Staff was super polite.”

“No bathmat to prevent slipping in tub. Huge liability. Clean Room, some small maintenance item but overall impressed with the stay. Breakfast was excellent and staff in restaurant was fabulous. Michelle (Waitress) was incredibly.”