Hotell nära Whitelands Dog Walking Area

“There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again.”

“Jag stannade fyra nätter. Hotellet hade en mycket gästvänlig stämning. En utmärkt engelsk frukost. Jag tycker i förhållande till priset att det är ett mycket bra alternativ. Det är ungefär 500 meter ned till tågen (Gidea Park - Liverpool Street, vilket gör det hela välplacerat.”

“No housecleaning, the SPA not open, no restaurant even if it said "restaurant - on site), very hard beds..... Unfortunately they had a wedding last night that went out of control with vandalising, fights, KNIFE-FIGHTS, kithcen closed due to broken glass and blood in the restaurant.....”

“Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

“Jätte duktig Reception personalen Bra frukost Nära station Tyst hotel ”

“Very welcoming and service minded. The beds was really good”

“Spotlessly clean rooms, location, quality of decor and bedding.”

“We got a warm welcome from the staff when we arrived, they were very kind and helpful. But the rooms, on the other hand, were not good at all. It was extremely dirty and moldy. The bathroom wasn’t cleaned, the carpet was filthy and the bed and headboard full of hair and stains. They didn’t clean the rooms at all under the period of 4 days we stayed there. ”

“Rena rum”

“5 Star quality for 2 star price, what more could you ask for? Spotless rooms very well equipped even have a fridge which is a rare comodity. decent breakfast also included, if you need quality decent priced stay in London this is the place to go.”

“This is my second time to this cute little place. It is very nice with high ambition, but there where a couple of things that can improve a lot. I booked 5 rooms (one booking with 4 named persons, and an additional booking with only my name) for one night for a party of 5. It was clear payments to be settled on site. Before I even left Sweden I got notifications from my bank that the hotel had charged 3 rooms from my account. I called the hotel and they were quite negligant about breaching...

“Yes”

“Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness ”

“The hotel was having a renovation but the staff couldn't do enough for us. Very friendly and helpful. Had to stay 1 extra night but that wasn't a bother at all. Very large ground floor Room with garden view, but looking like building site outside cos of reno.3 single beds, could do with a king-size bed and a small table n chairs. Massive portions of food, evening time,but abit lukewarm. Didn't try brekkie. Would go again. ”

“Very welcoming and friendly staff. Offered us a welcome drink which was lovely and we could use our rooms to drop our items as they had already been cleaned which was very helpful as we were in the area for a wedding. The amenities and room were great and bed was very comfortable. We were told that there would be live music until 11.30 and drinks available downstairs in the bar until 1pm but weren’t made aware of the loud music that would be playing which did continue until 1:30pm - we were...