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Recensioner av Mantra Wollongong

4.5 out of 5
Mantra Wollongong
6-10 Gladstone Ave, Wollongong, NSW

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 602 av 1438 recensioner" "
8 - Bra i betyg. 494 av 1438 recensioner" "
6 - Okej i betyg. 211 av 1438 recensioner" "
4 - Dåligt i betyg. 85 av 1438 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1438 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Filip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt!
Hotellet var trevligt, personalen var hjälpsam och läget var bra!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mycket fint lägenhetshotell, låg lite långt från stranden, max 10 minuters promenad till centrum, nära tåget.

10/10 Fantastiskt

Louise

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

charlotte

Bodde här 6 nätter i april 2024

2/10 Väldigt dåligt

Jan

Bodde här 2 nätter i april 2024

8/10 Bra

Michelle

Great sized apartment style 2 bedroom with kitchen. Older beds and furniture but reasonably clean. Staff are wonderful and helpful. Location Right opposite station good if you have a car as shopping on other side
Bodde här 3 nätter i februari 2024

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet
Handy location
The customer service was amazing, the apartment we had was very tired and needs some TLC the rooms are quite hot and you will need to sleep with balcony doors open to keep cool. Some of the cups and cutlery were still dirty but nothing a quick wash would fix. It was a quick short break for my family and overall I prob would not stay again.
Bodde här 2 nätter i februari 2024

8/10 Bra

Eric

Gillade: Renlighet och boendets skick och faciliteter
Paying for parking.
Bodde här 1 natt i februari 2024
Svar från Mantra Wollongong Team 11 feb. 2024
Hi Eric,Thank you for taking the time to leave us a review.We appreciate the great star rating! Unfortunately, our secure, underground parking does come with a small fee as experienced although we do take pride in providing the most affordable secure parking amongst all hotels in Wollongong. Kind regards,Mantra Wollongong Team

2/10 Väldigt dåligt

Richard

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Apart from a good sized apartment, this property is a detriment to Accor hotels: a brand and loyalty killer. Cleanliness is awful and you get the dirty feel from the moment you arrive, park your car & walk the hallway. The expectation is already set and upon entering the room, that expectation becomes reality - paint peeling on window ledges, mould on window ledges, mouldy shower tiles, soap scum on shower tiles, cobwebs galore, heavily stained furniture, moisture damaged vanity laminate, stained carpets, stained walls. Hold every glass up to the light and you’ll see nothing clean and possibly the previous guests lipstick stains (like we did). I’d be embarrassed if I were the Hotel Manager and this was the product I was selling. Stay elsewhere in Wollongong, won’t be hard to find better.
Bodde här 4 nätter i januari 2024

6/10 Okej

Natalie

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

4/10 Dåligt

Kenneth

Gillade: Renlighet och boendets skick och faciliteter

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent overall
Bodde här 1 natt i december 2023

8/10 Bra

Suzanne

Reste i grupp, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Ante

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very limited parking.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Ann

Reste med familjen
Gillade inte: Bekvämligheter
The property was run down, the furniture was dated, the walls and doors were scuffed.
Bodde här 2 nätter i januari 2024

8/10 Bra

Jacinto

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

arti

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

Boya

Reste med familjen
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Daliya

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

6/10 Okej

gina, sydney

Reste med sin partner, Reste med husdjur
2 nights staying with my husband and our puppy. Very old and below the average hotel.furniture was outdated and needed replacing but comfortable bed and clean bedding. Reception staff was also nice.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Sailesh

Gillade: Renlighet och boendets skick och faciliteter
Great Location. The lift takes ages to go up and down
Bodde här 1 natt i december 2023

6/10 Okej

Marie

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

rodney

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Alaa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
helpful reception, clean, city centre, parking
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Geoff

Gillade: Renlighet och rummets bekvämlighet
Big room with nice balcony
Great place to stay.
Bodde här 2 nätter i november 2023

6/10 Okej

Dale

Reste med sin partner
Gillade inte: Renlighet
Liked: Large rooms, clean comfortable bed, pillows and linens. Good central location Disliked: Mould in bathroom grout. Overall worn condition; walls need repainting. Foil lining on oven tray placed over greasy unwashed surface.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely close to train station. Excellent value, any issues I had were quickly resolved. However the property doesn't seem to have disabled access from the street. This was not a problem for my elderly father as there were only 8 steps to climb. All in all 10/10.
Bodde här 2 nätter i november 2023

4/10 Dåligt

Antonie

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathroom is not like the photo’s.
Bodde här 3 nätter i november 2023

4/10 Dåligt

Joanne

Reste med familjen
Gillade inte: Renlighet
We stayed in a 2 bed apartment for a birthday for 1 night which at $500 was a bit steep but we thought it would be a luxury stay. I have to say it was far from it. On first entry the room looked nice and well presented. However when you looked at the glass sliding doors and windows to the balcony it was obvious these had not been cleaned in a while. It looked like a kids party had been there with sticky hand prints all over. The glass fence on the balcony had many generations of spider webs and same said sticky hand prints. I know you might think this is picky but for $500 per night I expected much better. The dining table had metal angle brackets screwed to 2 of the legs and big screws through the top in a agricultural type repair. Then came breakfast the next morning there were no markings on the oven hob as it was that old so didnt know which knob did what or which way was high low,and when I opened the oven the tray inside still had previous guests bacon fat on the foil and the fridge had not been cleaned from previous guests. Bathroom also had mouldy spots. All in all those things took the gloss off to be honest.
Bodde här 1 natt i november 2023

6/10 Okej

Shaun

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i november 2023

8/10 Bra

Ediwn

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

6/10 Okej

Tamrma

Bodde här 5 nätter i oktober 2023

2/10 Väldigt dåligt

Anne

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Poor cleanliness, stained blanket, unit very tired and run down marks on walls.We were very disappointed with the accommodation. I would not recommend this property, which is a very poor reflection of the Mantra brand.
Bodde här 5 nätter i oktober 2023

6/10 Okej

Sarah

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet och boendets skick och faciliteter
Great location but definitely not clean.
Bodde här 1 natt i augusti 2023

6/10 Okej

Rowan

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The price was good so im not overly disappointed with our stay as ....you get what you pay for. Reservation and checking was good. Staff were polite and courteous. Checked into a 2bed apartment. Wifi box was squeeling, so we unplugged it. Windows were fulthy and caked in black silicone...a very poor attempt at some maintenance. Ensuite bath was mouldy and had a very poor plaster job around the window. Cups and cutlery were dirty and still had coffee stains, couch cushions were stainee and smelly.... Like i said, you get what you pay for....would i stay at Mantra Wollongong again.....no.
Bodde här 2 nätter i augusti 2023

6/10 Okej

Md

Reste med familjen
Gillade inte: Renlighet
An uncomfortable night
Carpet cleanliness was an issue, cutlaries are too old , stained , needing replace for a healthy business. Cracked tiles , shower door does not close well ,
Bodde här 1 natt i juli 2023

8/10 Bra

Peita

Gillade: Renlighet
Bodde här 1 natt i juli 2023

6/10 Okej

Garry

Bodde här 4 nätter i juli 2023

10/10 Fantastiskt

Helen

Gillade: Renlighet och rummets bekvämlighet
Great value
Touring holiday. Easy location and spacious room
Bodde här 2 nätter i juli 2023

2/10 Väldigt dåligt

Debra

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023

8/10 Bra

Luke

Gillade: Renlighet och bekvämligheter
Great location and service
Bodde här 1 natt i juni 2023

6/10 Okej

Natalia

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The bed was unfortunately so uncomfortable and so used that it formed a hollow centre making it for a very uncomfortable nights sleep. Location is great, foyer was inviting but rooms need some basic maintenance eg kitchen cupboard doors are worn, rust in bathroom vanity, stains on coffee table.
Bodde här 1 natt i juni 2023

8/10 Bra

Ian

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i maj 2023

2/10 Väldigt dåligt

Leanne

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This is probably the worst accomodation I've ever stayed in. Our balcony looked over a run down carpark. Had to park on the street overnight because of insufficent parking. The room itself was so poorly maintained and the cleaniness... someone elses long black hair all in the shower and bathroom and food residue in the oven.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Ratnesh

Bodde här 1 natt i april 2023

4/10 Dåligt

Nea-ann

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Not ‘deluxe’ at all
Bodde här 1 natt i april 2023

8/10 Bra

George

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
it was tired and depressing. Staff were very good
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Paulo

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Central location, perfect for our purpose of staying near the Hospital. Staff were very friendly and our puppy was happy. We’d stay there again.
Bodde här 1 natt i mars 2023

2/10 Väldigt dåligt

Chloe

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Never staying at any Mantra ever again.
My family and I stayed at Mantra Wollongong for 1 night as part of a family road trip. When we arrived at the front of the hotel by car, there was nowhere to stop the car so I had to park a block away and walk to the entrance. The receptionist was very quick to check us in and charge my card. After all the paperwork was signed (and my card charged for the full price), she said “Oh, by the way, I’m sorry but the only elevator in the building is broken, so you’re going to have to use the stairs.” Our room was on the 6th floor. I asked her, “You mean we have to bring our luggage up 6 floors by stairs?” To which she replied “Yes, we’re fully booked, I’m sorry but there’s nothing we can do.” There was no offer of any compensation, not even a 10% discount or bottled water. Still, my sister and I, both in our late 30s, lugged 2 x 20kg suitcases and 2 small ones up 6 floors via dusty and stuffy fire stairs. When we finally reached the room, NONE of the 4 key cards worked. NONE. So I had to go all the way back down again to get replacement key cards, and walk up the 6 floors again. All this on a 36 degrees day. On top of all this, the 2 bedroom apartment was advertised as air-conditioned, but there was only 1 aircon unit in the living room. The 2 bedrooms had no aircon. The ‘eco-friendly’ body wash and shampoo pump bottles provided were half-full and extremely diluted from spending months under the shower spray, and just didn’t feel sanitary at all. All this for $400/night.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Vipin

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovey experience with the location and me and my partner enjoyed the atmosphere around very natural
Bodde här 1 natt i mars 2023