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Recensioner av Canopy by Hilton Xi'an Qujiang

4.5 out of 5
Canopy by Hilton Xi'an Qujiang
No 15 Yan Nan Yi Road, Qujiang New District, Xi'an, Shaanxi

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 2 av 6 recensioner" "
8 - Bra i betyg. 3 av 6 recensioner" "
6 - Okej i betyg. 0 av 6 recensioner" "
4 - Dåligt i betyg. 1 av 6 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 6 recensioner" "

10/10

Renlighet

9,6/10

Personal och service

9,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Ya Shung

老房子翻新，toilet 有異味
Bodde här 3 nätter i maj 2024

8/10 Bra

Sheng Rong

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

GAN

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
1000% would recommend
Hotel is very clean, looks brand new. Service staff were polite and helpful. Location of hotel was perfect. Next to the night market street and in close proximity of everything. Breakfast was fantastic too. Too big of a spread..10/10 would recommend
Bodde här 3 nätter i december 2023

8/10 Bra

patrick

Bodde här 2 nätter i december 2023
Svar från Achilles Li 18 dec. 2023
Hi Patrick，Thanks for staying at Canopy by Hilton Xi’an Qujiang; we’re glad you had a positive experience and appreciate your feedback. Your satisfaction is our priority, and we're always striving to improve. We hope to welcome you back soon for an even better experience! Positively yours.

10/10 Fantastiskt

Yichen, Minato-ku

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
立地がいい、とても便利。
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Linyun, Elgin

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The property is good with everything else but they won't turn on their AC system when the room temperature is already at 29C degree, the hotel cut off main AC so no matter what we do with the control inside, the temperature stay up, we complained but hotel says that's the way it is. I pay for a good experience, and temperature is important. for a hotel at this rate and this type of amenities, providing AC should be a requirement regardless of it is cool outside. Inside gets hot where there are multiple people in the room! what a disappointment!
Svar från Karlie Guo 13 apr. 2023
Hello Canopy guest, First or all, we appreciate you choose Canopy by Hilton Xi'an Qujiang as your accommodation in Xi'an.We truly feel sorry for what you experienced while you staying with us, and we want to apologize for the AC providing issue and our staffs' unprofessional reaction. We will look into the situation and make timely corrections.We sincerely invite you come back to Canopy Xi'an in future, to have a better and positive experience.