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Recensioner av Gran Melia Xian

5 out of 5
Gran Melia Xian
1666 Qujiangchi West Road, Qu Jiang New District, Xi'an, Shaanxi

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 73 av 99 recensioner" "
8 - Bra i betyg. 20 av 99 recensioner" "
6 - Okej i betyg. 3 av 99 recensioner" "
4 - Dåligt i betyg. 3 av 99 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 99 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Richard Wayne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 6 nätter i april 2024
Svar från Guest Expeirence Manager 18 apr. 2024
Dear Guest,Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2024

10/10 Fantastiskt

MYUNGSU

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i januari 2024
Svar från 客户体验经理 26 jan. 2024
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

Xiaoyan

Bodde här 2 nätter i december 2023
Svar från 客户体验经理 9 jan. 2024
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

Yan

Bodde här 3 nätter i november 2023
Svar från 客户体验经理 26 dec. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

noboru

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
Bodde här 2 nätter i oktober 2023
Svar från Guest Expierence Manager 15 nov. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 Bra

Akiko, Los Angleles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.
Svar från Guest Expierence Manager 26 okt. 2023
Dear Guest,Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, For your mentioned issues, We felt very sorry to see that you are not satisfied with our bathroom and toilet, we have been shared your comments to our management team.We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2023

10/10 Fantastiskt

Qihong, Acton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
Bodde här 12 nätter i augusti 2023
Svar från Guest Expierence Manager 16 sep. 2023
Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2023

10/10 Fantastiskt

YIM FONG

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
性價比高的酒店， 起初擔心不是為儲鐘樓區， 會有點不便， 但隔壁便是大唐不夜城 ，好多美食任君選擇。 早餐十分豐富， 非常滿意， 有機會再來西安一定再入住。
Bodde här 4 nätter i maj 2023
Svar från Guest Expierence Manager 4 aug. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享好评您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

DONGNA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
両親のために予約しました。コンシェルジュの対応が良くて、兵馬俑のチケットまでネットで予約を助かった。後、西安のおすすめ観光地や、行き方まで細かく教えてくれました。とても親切でした。確かに名前は张伟でした。
Bodde här 5 nätter i april 2023
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Glenda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bad start - good ending
Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
Bodde här 2 nätter i juli 2021
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Yi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, walkable to many resturants
Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
Bodde här 4 nätter i januari 2020
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
可以更好
硬件不错，软件有待提高，卫生，员工待人接物，餐饮等等
Bodde här 7 nätter i november 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 Bra

Choule Ho

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
개인적인 불만 2가지 있음
전체적인 서비스 부분은 좋았습니다. 하지만 구급약 같은 게 구비되어 있지 않다는 게 최상급 호텔이라는 이름에 걸맞지 않은 부분 이었습니다. 무조건 현지 병원 가야 한다고 하는데 이건 좀 보완 해야하지 않나 생각합니다. 또 하나 1층 공용 화장실의 경우 수압 문제 때문인지 변기 물이 위로 튀는 문제가 있었습니다.
Bodde här 5 nätter i november 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
服務人員親切熱心
Bodde här 5 nätter i november 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

noboru

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
清潔感とラグジュアリーを感じさせるホテル
西安のホテルで最も快適なホテルであるなと感じた。新たに整備された大きな公園のそばにあり、シアターも近い。 ホテルの美観も周囲もとても清潔感のある地域となっている。
Bodde här 2 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

TAHWEI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
具有國際一流水準的住處
來西安一定要住在曲池新區，盛美利亞是最好的選擇。它不是單一的酒店，它屬於一舍龐大開發案的一環，有點像成都太古里，但更加大氣、完善。這裡有一座很大的書城，一整區的兒童美語教室和婚紗攝影棚，當然少不了國際化的餐廳。在酒店對面有一區在地美食街，好吃不貴。盛美利亞的住宿空間設計出色，寬敞，大氣。最小的標準間也夠大，床和枕頭都好睡，浴缸也很好躺。最強的是早餐，真是什麼都有，好幾座料理檯，食物新鮮，品質也高，還有現場擠的多種果汁。整體而言，是一流的。
Bodde här 2 nätter i november 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
Bodde här 4 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Hyunchan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
자주 애용하는 호텔입니다. 좋아요 스페인 식당도 있네요ㅋ
Bodde här 5 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
寬敞明亮、服務耐心、清潔舒適、環境不錯、交通方便。
Bodde här 3 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

6/10 Okej

Chris

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
OK for China
Internet connectivity is the main concern, WiFi signal was ok but the hotel WiFi blocked VPN access (so that you may access banned sites such as google, gmail, facebook, whatsapp, BBC news etc), when it was granted via other WiFi spots in Xi'an. Overall the hotel is clean and modern, with the odd maintenance issue - such as the plug socket hanging off the wall at the far end of the second floor corridor and minor damage to wallpaper inside the hotel room. Disconcerting is the amount of cameras inside the hotel itself, from the moment you leave your room you are continuously watched.
Bodde här 7 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

Yongseok

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are absolutely stunning red level floor is a must with free drinks and food
Bodde här 2 nätter i oktober 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good
호텔은 깨끗함, 곡강지 근체에 있어서 저녁 산책하기도 좋음.
Bodde här 1 natt i september 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
위치만 좋은 호텔
3박4일동안 비누는 1번. 나머지 일회용품들, 물 띄엄띄엄. 한국인호텔리어있어 선택했지만..후회스러웠음. 위치는 정말 좋음
Bodde här 3 nätter i september 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is nicely located in a busy yet serene Qujiang area of Xian. The hotel welcomed us with an open, spacious and bright reception hall and a team of courteous staff. The room was spacious and spot clean with a tall ceiling. Beyond the gorgeous room is a patio extended us to a outdoor pond with music dancing water and surrounded by a shopping mall with great shops and restaurants. We left the patio door open at night to enjoy the beautiful evening neon lights from the mall as well as the soothing music from a bar near by. In the morning, birds chirping from the trees awoke the quiet surrounding and possibly encoring the songs from the night before. The hotel was an excellent choice for us, and we will definitely refer it to others and will stay there again if we go to Xian.
Bodde här 4 nätter i augusti 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Seungwon, 용인시

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
번잡한 시안 성내 외곽의 편한 휴식
성 외곽이라 성 내 관광 일정이 대부분인 짧은 일정이라면 약간 불편할수도. 대당부용원 지하철역이 근처에 있긴 하다. 깨끗하고 편한 숙소로 추천. 근처에도 신도시답게 쇼핑몰이 있어 편한하다.
Bodde här 4 nätter i juli 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

沛倫

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
很棒的住宿體驗
整體的感覺非常的棒，房間都整理的非常整潔，早餐的飲食也非常豐富
Bodde här 1 natt i augusti 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

sukchul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
만족합니다
숙박은 만족했고 서비스도 좋고 룸컨디션 최고였습니다 무엇보다 한국인 매니저가 상주하는게 좋았습니다
Bodde här 3 nätter i augusti 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Hyunchan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
서안 그랜드 매리아 좋아요
스페인계 호텔인 이 호텔은 출장으로 갔으나 주변에 가족중심 놀이와 시설이 많아 추천해요.
Bodde här 3 nätter i augusti 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

ETSUO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
環境、設備、サ－ビス、食事もコスパ満足です。
Bodde här 2 nätter i juni 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

yan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

gerardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ecelente, pero cuidado con el restorán español
En China es el mejor hotel en el que nos alojamos. Ubicacion EXCEPCIONAL, ideal para salir a caminar de tarde o noche. Excelente desayuno en calidad, cantidad y variedad. La habitación tiene un detalle de suma importancia. 2 baños. Excelente distribución y suficientes tomas para conectar cualquier cosa. Posiblemente el dormitorio le quedo pequeño para una cama King pero la sala es amplísima. La atención del personal de Front Desk y ambientación del hotel es excelente. Unico punto en contra. Tiene un restaurant español, si usted conoció un verdadero resto español olvídese de este; si aun quiere ir; cierra a la 10PM nosotros llegamos a las 9PM y casi nos nos dejan entrar. La manager nos atendió de pésimas formas, no así la camarera, y prácticamente se ubico al lado de las 2 mesas ocupadas para que no apuráramos a irnos HORRIBLE. En los alrededores esta lleno de buenos y agradables restoranes. Por otra parte en alguna parte indica que tiene excelente WIFi, olvídese es igual de malo (velocidad) al de toda China,
Bodde här 2 nätter i april 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
部屋が広い，天井が高い
Bodde här 7 nätter i april 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i april 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

MYUNGSOO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
직원들이 매우 친절 합니다
Bodde här 3 nätter i april 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

KARA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel!
Gran Melia was very nice, clean, and accommodating. Every staff member ensured they greeted us. I loved that they had provided a hand written welcoming note. They also spoke very good English and had arranged a driver for us. The city is beautiful and lights up at nights. The hotel is in between the airport and Terra Cotta Warriors. It took about 45 minutes to get to either destination. I wish we could’ve spent more time in Xi’an and Gran Melia.
Bodde här 2 nätter i mars 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Siew Fah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service and facilities
Fabulous hotel in service and facilities. Our son held a wedding reception at the hotel and the staff Zoe and Connie were most helpful in making the occasion a big resounding success. We also had a pre wedding dinner party at the Yuet Fu Chinese restaurant. The food was delicious and the waiter Charles provided top notch service. We are very please with the hotel. All the staff were generally very helpful and our guests staying at the hotel were well looked after.
Bodde här 2 nätter i mars 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Chishan Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
豐盛，完美，便利，高雅
是近幾年來中國旅遊最滿意的一次住宿飯店，設施現代化，員工親善訓練有素，早餐不僅豐盛還非常重視品質，用餐時客人不多，卻見管理人員數度巡視要求更新菜品。唯一的不適是在旁邊的芙蓉新天地晚間音樂播放，若偏愛寧靜可要求不面向音樂噴泉。大唐芙蓉園地鐵站步行不到五分鐘，曲江公園，大唐芙蓉園緊臨，大雁塔與大唐不夜城步行可達，周圍美食太多。
Bodde här 2 nätter i februari 2019
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

MIN DO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
좋아요
좋아요
Bodde här 2 nätter i februari 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Blown Away in Xian
Wonderful Hotel in a nice area of Xian. Service is first class all the way. I especially want to thank Paloma, our Red Level Host, for making our trip so special. She went out of her way to make sure everything was wonderful for us. I recommend spending the few extra dollars to stay on the Red Level. The Complimentary happy hour more than makes up for the minor extra expense. The facility is gorgeous with everything you could possibly need or want. Gran Melia gets the highest possible recommendation. Will never stay anywhere else in Xian.
Bodde här 2 nätter i februari 2019
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2018
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr komfortables Hotel. Das Frühstück war großartig. Die Lage ist ziemlich von der Innenstadt entfernt.
Bodde här 2 nätter i november 2018
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Masaharu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice!
Bodde här 6 nätter i november 2018
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

YASUHIKO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
総合的にはとても良いホテルだと思います。
ホテル従業員の対応がとてもよく、快適に過ごせました。 お風呂も使いやすかったし、湯量も十分でした。 （ただし若干水はけがよくなかったので、2人以上で続けて使用する場合は注意が必要かも。 TVチャンネルに英語のチャンネルが少なかったのは残念でした。
Bodde här 4 nätter i november 2018
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 Fantastiskt

Hong Gun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
一次完美的旅行
很不錯的一次入住經歷，韓國人比較多。
Bodde här 1 natt i oktober 2018
Svar från Guest Expierence Manager 27 apr. 2023
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 Fantastiskt

hannam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
시안이라면 강추!!!
Bodde här 1 natt i oktober 2018
Svar från Guest Expierence Manager 27 apr. 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager