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Recensioner av Gateway Hotel

2.5 out of 5
Gateway Hotel
9 North 9th Street, Yakima, WA

Recensioner

6,8
10 - Fantastiskt i betyg. 167 av 1000 recensioner" "
8 - Bra i betyg. 333 av 1000 recensioner" "
6 - Okej i betyg. 248 av 1000 recensioner" "
4 - Dåligt i betyg. 170 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 82 av 1000 recensioner" "

7,0/10

Renlighet

7,6/10

Personal och service

7,6/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2021

8/10 Bra

Nathan

Gillade: Personal och service och rummets bekvämlighet
Nothing special, good stay.
Solid stay, nothing special. Bed was comfy and room was quiet. AC was good. Parking felt safe, which is important for Yakima. The room was not very clean, there was literally an old Q-tip on the floor when we arrived. Fitness area was abysmal; just a bike, treadmill, and elliptical in this tiny room. Breakfast was a hit. Very good hot breakfast with eggs, hash browns, sticky buns, and decent coffee among the typical cold options.
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Tasha

Gillade: Renlighet, personal och service och bekvämligheter
Loved the king size bed!!
Bodde här 1 natt i oktober 2021

8/10 Bra

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2021

2/10 Väldigt dåligt

Vickie Lynn Lynn

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn't like anything about this hotel.
Bodde här 2 nätter i oktober 2021

2/10 Väldigt dåligt

Tracy

Bodde här 2 nätter i oktober 2021

10/10 Fantastiskt

David

Bodde här 1 natt i oktober 2021

2/10 Väldigt dåligt

Kassandra

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They have a sign up that says pool open but apparently it’s closed
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice breakfast. Pleasant staff.
Bodde här 1 natt i oktober 2021

6/10 Okej

Vicki

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
It needs some updating and grounds maintenance.
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Juan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Road trip
Service was perfect at the front desk, check in was fast and easy. Rooms were clean
Bodde här 2 nätter i september 2021

8/10 Bra

Neil

Bodde här 1 natt i september 2021

8/10 Bra

Phebe

Bodde här 2 nätter i september 2021

8/10 Bra

Barbara

Gillade: Renlighet
Bodde här 1 natt i september 2021

8/10 Bra

Lynn

Bodde här 1 natt i september 2021

4/10 Dåligt

Melissa

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The area was skeptical and seemed unsafe. The walls are paper thin. We could here everything our neighbors were doing. We chose this hotel since it’s pet friendly and the price was decent, you get what you pay for. I wouldn’t stay at this hotel in the future, I’d pay extra for somewhere else.
Bodde här 2 nätter i september 2021

8/10 Bra

Leticia Theresa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the bar
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2021

2/10 Väldigt dåligt

Jose

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nada no me gusto el servicio me quede a dormir en el carro no avía nadie en la oficina y en la mañana no querían darme el cuarto
Bodde här 1 natt i september 2021

6/10 Okej

Swarnima

Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Laurie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stay here whenever we're in town. Very friendly staff. Conveniently located. Great pool!
Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

joshua

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great pool, hot tub and breakfast
Bodde här 1 natt i augusti 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wasn't handicapped accessible but worked well with extra wheelchair as shower chair and room right by elevator. Nice, clean, safe, convenient. No complaints.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Debra

Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was handy to downtown and fair grounds, clean and quiet.
Bodde här 4 nätter i augusti 2021
Svar från Management 16 aug. 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed our time and that our location helped make your stay more enjoyable. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was good.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Matthew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place stayed poolside
Was a great poolside room also has a bar off the pool very family friendly and great atmosphere would stay here again.
Bodde här 2 nätter i augusti 2021
Svar från Management 11 aug. 2021
Thank you for taking time to leave us a review. We are glad to see you enjoyed your time with us. We are happy to know you enjoyed our pool side room and bar. We look forward to seeing you again.

8/10 Bra

Nicole

Bodde här 3 nätter i augusti 2021

8/10 Bra

Sammy

Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Cindy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A+
Very pleasant service, the room was very clean
Bodde här 1 natt i juli 2021
Svar från Management 3 aug. 2021
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is friendly, pool is on point! Older hotel but we came for the pool. Sketchy surrounding area.
Bodde här 3 nätter i juli 2021
Svar från Management 3 aug. 2021
Thank you for taking the time to let us know about your stay. We are glad to hear you enjoyed your time, especially in our pool. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice room,long walk
Bodde här 1 natt i juli 2021
Svar från Management 3 aug. 2021
Thank you for letting us know about your stay. We are glad to hear it was mostly an enjoyable trip for you. We look forward to seeing you again.

8/10 Bra

Steven

Bodde här 1 natt i juli 2021
Svar från Management 29 juli 2021
Thank you for letting us know about your stay. We are glad you enjoyed your time with us. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great value for the money / would stay again
Bodde här 1 natt i juli 2021
Svar från Management 27 juli 2021
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 Bra

Rachel

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
A perfect secret
I was pleasantly surprised with the price so low I was worried it would be not very nice. It was so much fun, the hotel staff was amazing and the pool was great. It is a new secret getaway for my family. After a fun in sun we talked to many guests who have been coming for years…. We will be one of those families now… highly recommend
Bodde här 1 natt i juli 2021
Svar från Management 27 juli 2021
Thank you for leaving such a kind review. We are glad to hear our staff was able to help make your stay more enjoyable. We look forward to seeing you on your future stays.

6/10 Okej

Malinda

Gillade: Personal och service
Gillade inte: Renlighet
Left a lot to be desired
The Gateway Hotel left a lot to be desired. While I was appreciative that they let me check in about 30 minutes early, the facility and room were a bit rundown, more than you might expect. The hallways needed vacuuming and the room itself had some issues. The fridge would make a strange sound when the motor turned off, sounding a lot like someone knocking on the door, which gave me a good fright several times in the middle of the night. Also, someone left the alarm clock turned on so I had an unpleasant wake up at midnight--not good when I had a hard time falling asleep anyway. (It would be great if housekeeping staff could check alarms when cleaning a room!) It also would have been nice if the air conditioning unit had a "fan on" option for consistent white noise (all hotels should have this option!) I also booked this hotel in hopes of being able to spend some quality time at the pool, but apparently so did everyone else staying there, so the pool was horribly overcrowded. I was amazed to count only 8 lounge chairs at the pool, too. Why so few? I'm not sure how the Gateway compares to the other hotels in the area, but if I need to stay in Yakima in the future, I'll probably try my luck with another hotel. All in all, not the worst place in the world, but could be so much better with a few small changes and improvements.
Bodde här 2 nätter i juli 2021
Svar från Management 27 juli 2021
Thank you for taking the time to let us know about your stay. We work hard to put guest satisfaction as our top priority and are sad to hear we failed in this for you. We will work with our housekeeping and maintenance departments to make sure the issues you experienced in your room are fixed. We do hope you will give us another chance to serve you in the future.

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom smelt a little like pee. The building was older but kept up very well. The hot breakfast was good. The pool was sparkling blue:) the hot tub was cold but we still Sat in it.The building felt safe. The staff where super friendly and welcoming. The beds where comfortable and the pillows where perfect fluff. The ice machines where a must in such hot weather and they worked great. There was a good Variety of of vending machines with reasonable prices. The fringe in our room was great and the air conditioner worked wonderful:) I bought my kiddos and we had a blast. Super family Friendly. The price was reasonable and town was very close with serval stores and tons of food places. We will go back again!
Bodde här 2 nätter i juli 2021
Svar från Management 27 juli 2021
Thank you for letting us know about your stay. We are sorry not everything was satisfactory for your stay. We will talk with our maintenance department to make sure our hot tub heater is working. We are glad though that there were mainly things you enjoyed about your stay, such as our beds, breakfast and pool. We look forward to seeing you again.

10/10 Fantastiskt

Rebecca

Bodde här 3 nätter i juli 2021
Svar från Management 26 juli 2021
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.

10/10 Fantastiskt

Joyce

Bodde här 1 natt i juli 2021

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Neighborhood felt unsafe Loud guests. Didn’t enforce quiet hours
Bodde här 3 nätter i juli 2021
Svar från Management 25 juli 2021
Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your time with us. We do our best to make sure guest feel safe and secure during their stay with us and are sorry we did not succeed in this for you. We will work with our staff to improve how we handle noise complaint during our quite hours. We do hope you will give us another chance to meet your standards in the future.

8/10 Bra

Justin

Bodde här 1 natt i juli 2021
Svar från Management 22 juli 2021
Thank you for letting us know about you stay. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

10/10 Fantastiskt

bryce

Bodde här 2 nätter i juli 2021
Svar från Management 21 juli 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed your stay. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spacious room, easy parking, well-maintained.
Spacious room, easy parking, well-maintained. There are one or two strange people wandering outside the hotel during our stay, but nothing dangerous happened.
Bodde här 1 natt i juli 2021
Svar från Management 21 juli 2021
Thank you for taking the time to leave us a review. We are sorry to hear there was some strange people wondering around, we do work hard to keep our property as secure as possible. We will continue to do our best to make sure guest feel safe while staying with us.

8/10 Bra

Verifierad resenär

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Our kids really enjoyed the pool and the buffet breakfast was so convenient. We visited for a tournament and had a great stay. The room was clean and we stayed cool with the air conditioner even with the really hot weather.
Bodde här 2 nätter i juli 2021
Svar från Management 21 juli 2021
Thank you for letting us know about your stay. We are glad to hear your family enjoyed their time at our hotel, especially our pool. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at this hotel was excellent! The front desk manager who helped us went above and beyond. She even fixed our TV herself. Crystal, the lounge Bartender, was also great. We ended up staying with a hotel full of little league baseball teams from West Seattle and they were so much fun! We didn’t expect to have so much fun at the hotel, but we did! My only recommendation… adult-only pool hours.
Bodde här 1 natt i juli 2021
Svar från Management 21 juli 2021
Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your time. We work hard to put guest satisfaction as our first priority and are happy to hear our staff was able to go above and beyond for you. We look forward to seeing you again.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Haven’t stayed here in 2 or 3 years, but we’re glad that we came back! Very friendly and helpful staff. Clean, comfortable room. Lots of parking. Great pool. We’ll definitely be back!
Bodde här 3 nätter i juli 2021
Svar från Management 13 juli 2021
Thank you for taking the time to leave us a review and for choosing to stay with us again. We are glad to hear our staff was able to help make your stay enjoyable. We look forward to seeing you again.

8/10 Bra

Nancy

Bodde här 1 natt i juli 2021
Svar från Management 13 juli 2021
Thank you for letting us know about your stay. We are happy to see you enjoyed your time with us. We looking forward to seeing you again.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
..
Bodde här 1 natt i juli 2021
Svar från Management 8 juli 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed you time with us. We look forward to seeing you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i juli 2021
Svar från Management 17 juli 2021
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.

10/10 Fantastiskt

Adrian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2021
Svar från Management 30 juni 2021
Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again.