Trappa
Se tillgänglighet

Recensioner av Feversham Arms Hotel & Verbena Spa

4 out of 5
Feversham Arms Hotel & Verbena Spa
High Street, Helmsley, York, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 174 av 291 recensioner" "
8 - Bra i betyg. 87 av 291 recensioner" "
6 - Okej i betyg. 20 av 291 recensioner" "
4 - Dåligt i betyg. 9 av 291 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 291 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Alan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good nice place to stay and visit
Bodde här 2 nätter i april 2024

8/10 Bra

leon

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff where excellent, the spa was nice and the food was great if some what limited. Feel like parts of the hotel need an update or a deep clean.
Bodde här 1 natt i april 2024

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Debra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful boutique hotel with spa. We love this hotel so much! Wonderfully appointed bedrooms and social spaces and the best food ever. Spa is gorgeous. One of our favourite places. Highly recommended
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Orna

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024

8/10 Bra

Daniel

Bodde här 1 natt i mars 2024

8/10 Bra

Andy

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
A short stay. Room was okay , in the older part of the hotel. The older rooms need to be refurbished at somepoint …. Nice to have access to the spa and outdoor swimming pool.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Samuel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely 1 night spa break. All easy and will be returning.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service, good quality food, comfortable stay.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Poor quality
Very poor accommodation that is in need of remedial work. Poor cleanliness. Will not stay again. Really disappointed
Bodde här 1 natt i december 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

4/10 Dåligt

D S

Reste med sin partner
Gillade: Renlighet och personal och service
The place is lovely but unfortunately the pool was far too cold to swim in, especially in the winter months. That was one of the main reasons for choosing this hotel.
Bodde här 1 natt i november 2023

4/10 Dåligt

Wayne

Reste i grupp
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Liam, Wantage

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for two nights and our stay was fantastic. The rooms were spacious and clean, which had a bath as well a separate shower. Staff were very attentive, and the food was possibly the best we have ever had, it was amazing! First time here and we will definitely be back in the future. Liam & Lewis (Room 27).

6/10 Okej

Mr Phillip

Bodde här 1 natt i oktober 2023

8/10 Bra

Gemma

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff. However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it). The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Facilities
Excellent Spa facilities. Beautiful outdoor heated pool. Great food in a lovely restaurant. Staff issue at breakfast so a bit disappointed but everything else was superb.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Katy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room excellent very spacious. All staff were friendly and kind. Great location for shops pubs and cafes.
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

8/10 Bra

Micheala

Gillade: Renlighet, personal och service och rummets bekvämlighet
Some excellent and some not
Starting with the positives: The staff are probably the most friendly and helpful I have ever encountered! All of them, whatever their roles. The room was a good size with lots of storage. There were some maintenance issues. A slow leak from the base of a tap, another tap covered in some kind of residue. The shower was a good strength but the water did come out of the open area (no door). The biggest disappointment was the food. The menu was not cheap but it was limited (being there for 3 nights made this painfully clear) and didn't live up to it's pretensions. If our friends we were staying there to meet had not been on a DBB package we would not have eaten there more than once. And sadly the breakfast was also not great.
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

6/10 Okej

NICK

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel, but a bit complacent
Beautiful hotel, with lots of amenities, however was disappointed, on arrival, was needing to get a taxi to Thirsk, was offered, no assistance in this regard. Very expensive was charged £9 30 for a small glass of wine, and paid a service charge not only services during my stay but on my whole bill including the stay, which i had already paid in advance. Breakfast was a bit disorganised
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
We had a great stay at this hotel. I would highly recommend it. Location and facilities are good. The service was excellent. Cleanliness and comfort was very good.
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely place
A delightful break thank you and we will return
Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent stay wish we could have stayed longer
Bodde här 1 natt i juni 2023

8/10 Bra

Christine

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Ben

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Giorgia

Bodde här 1 natt i juni 2023

8/10 Bra

Rosemary

Bodde här 2 nätter i maj 2023

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
the room we was given was at the front of the hotel the radiator was on constantly due to the valve not working (broken) the first fan we had was broken but this was replaced. things like this should be checked before guests arrive. with the room being right on the corner of the main road it was noisy with the windows open. the breakfast was beautiful and the pool looked lovely. just the room was tired.
Bodde här 1 natt i maj 2023

8/10 Bra

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Charlotte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic hotel and location
Fantastic hotel and location. We stayed in a suite overlooking the pool. A real sun trap, it was like we were in the med! Swam and enjoyed the outdoor spa. Luxurious, can’t fault it. Highly recommend
Pool area
Lounge view
Breakfast in the room..
Balcony view
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Eloise

Bodde här 2 nätter i april 2023

2/10 Väldigt dåligt

Christine

Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Colin

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Helen

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Antony

Bodde här 1 natt i februari 2023

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023

4/10 Dåligt

Elizabeth

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.

10/10 Fantastiskt

Stuart

Bodde här 3 nätter i februari 2023

8/10 Bra

Robert

Gillade: Renlighet, personal och service och rummets bekvämlighet
Relaxing break we needed
Very nice hotel peaceful and very relaxing feel throughout. Lovely village location with some really nice restaurants The spa suite we stayed in was very spacious but did need a little TKG only minor things but needed rectifying for the price of the room and could have done with a fridge to keep milk/drinks cold
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

James

Bodde här 1 natt i februari 2023

8/10 Bra

Elizabeth

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

ANDREW

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Andy

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay in a very comfortable hotel
Really lovely stay - room was fantastic, with plenty of space & nicely decorated. Spa was nice - with access to steam / sauna rooms & outdoor hot-tub & (heated) swimming pool. Throughout the hotel, staff were friendly & quietly attentive. Breakfast was very good -choice of buffet items with cooked menu to choose from. The hotel has a very nice ambience about it - understated & comfortable, and not pretentious.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

neil

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent room, facilities, dining & staff!
What a wonderful stay for my 50th birthday with a very generous upgrade from the hotel. Food was excellent, as was the service. Also benefitted from use of the spa. Literally did not want to leave! Cannot recommend highly enough. Thank you x
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Stephen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfection
We have just had a really lovely family weekend at the Feversham Arms. It was a birthday celebration for our daughter and also a pre-Christmas treat for all of us. Everything about the hotel and spa was pretty-near excellent - and, without exception, the staff were more than excellent: so friendly and so helpful all the time. Thank you everyone for making our stay perfect. Oh - and Helmsley is such a beautiful and atmospheric place at this time of year - a Christmas movie set (but even better) come to life!
Bodde här 2 nätter i december 2022