Utomhuspool och solstolar
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Recensioner av Resort La Ginabelle

4 out of 5
Resort La Ginabelle
Vispastrasse 52, Zermatt, VS

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 118 av 162 recensioner" "
8 - Bra i betyg. 33 av 162 recensioner" "
6 - Okej i betyg. 6 av 162 recensioner" "
4 - Dåligt i betyg. 4 av 162 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 162 recensioner" "

9,8/10

Renlighet

9,2/10

Personal och service

9,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Henrik

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
3star rather than 4star
Very hard beds, you could hear next door guests snoring (walls too thin/ not isolated), breakfast 3star not 4star+, personell very kind and helpful. The overall takeaway is that the hotel is a 3star+ not a a 4 star.
Bodde här 6 nätter i februari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Charlie, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Se Matterhorn från rummet!
Mycket trevligt familjeägt litet lyxigare hotell och spa i en av alpernas absoluta pärlor Zermatt. Vänlig, språkkunnig och mycket servicevillig personal som är mån om att lösa dina önskemål och begärelser för en behaglig vistelse. Vi bodde i ett superior rum på 28 kvadratmeter vilket var skönt så vi kunde sprida ut oss och våra saker, sängarna var underbara. Den enda bristen i rummet var att duschen var mycket trång, medans badrummet i övrigt var jättestort med varsitt handfat och allt vi behövde. Spa anläggningen tiptop med 34 gradig pool inne och ute med alputsikt, bubbelpooler, olika bastun, relaxavdelning och en mängd möjligheter till olika behandlingar. Restaurangen och baren mycket bra med hög klass på mat och service, du bör dock inte komma alltför nedklädd till middagen om du skall trivas. Prisnivå hög men helt normal för den typ av alpdrömby som Zermatt är, jag och min fru kommer att åka hit igen.

10/10 Fantastiskt

Abby

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Siuzanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Heinz

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Bodde här 5 nätter i februari 2024
Svar från Matthias Abgottspon 11 mars 2024
Dear HeinzThank you very much for your great review. We are happy to hear that you enjoyed the spa, the friendly staff and the delicious food. As you mentioned, we are not even 5 minutes away from the Sunnegga station by foot. So the time it takes to get from your bed to the slopes is very short :)We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

edip anil

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Bodde här 2 nätter i februari 2024
Svar från Matthias Abgottspon 22 feb. 2024
Thank you very much for your great review. We are very happy to hear that you liked the room design and the cleanliness. I will forward your compliment to our team, they are doing a fantastic job!We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

nikolai

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Bodde här 6 nätter i februari 2024
Svar från Matthias Abgottspon 22 feb. 2024
Dear NikolaiThank you very much for your great review. We are very happy to hear that you and your family had a great time with us and that you enjoyed the kids room and the spa amenities. We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Bodde här 5 nätter i januari 2024
Svar från Matthias Abgottspon 22 feb. 2024
Dear PatrickThank you very much for your great review. We are very happy to hear that you enjoyed the Cocktails in our bar. I will gladly forward your compliment.We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Claire

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Bodde här 4 nätter i januari 2024
Svar från Matthias Abgottspon 1 feb. 2024
Dear ClaireThank you very much for your great review. We are happy to hear that you enjoyed your apartment and the central location to the lift and village. We look forward to welcome you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Samantha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staffs are very friendly. I had been contacting the hotel due to potentially late check in caused by flight cancellation and delays. They gave me options for late check in if I arrived after 11pm. Sarina and her colleagues monitored my status and arranged a taxi pickup from the train station. The room was clean and nice with a balcony. The breakfast buffet was delicious and provided enough variety. This hotel is only a few minutes walk to sunnega. Very convenient location.
Bodde här 3 nätter i januari 2024
Svar från Matthias Abgottspon 1 feb. 2024
Dear SamanthaThank you very much for your great feedback. If our guests inform us about a late check-in, we will be happy to prepare everything to make their arrival as pleasant as possible. We are happy to hear that you appreciate this effort. We are also very pleased to hear that you enjoyed the central location, the large breakfast buffet and the clean and nice room with balcony. We look forward to welcome you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Thais

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente Spa-hotel nos Alpes!
Amei muito e vou voltar com toda certeza - apenas o aquecimento do quarto que deveria ser mais quentinho! Spa maravilhoso - simplesmente perfeito para relaxar após um dia de ski, restaurantes ótimos, atendimento maravilhoso de toda equipe! Simplesmente perfeito- amei!
Bodde här 4 nätter i januari 2024
Svar från Matthias Abgottspon 1 feb. 2024
Dear JanThank you very much for your fantastic feedback. We are very happy to hear that you enjoyed the spa area, the great restaurants and the wonderful service from our team. In terms of heating, we replaced the oil heating system with a CO2-neutral geothermal heating system in the fall. We also replaced the windows, which are now better insulated. For this reason, we had to redefine the heating settings. Your feedback helps us to do this. We look forward to welcome you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Cesar

Reste med familjen
Gillade: Bekvämligheter
High end wonderful property, mixture of old world charm and modern amenities! Location cannot be beat, close to shopping streets, ski areas, trains and buses for travel and ski. All in a beautiful area by river, the sounds very tranquil. staff very personable and helpful. The pools and spa area outstanding, truly luxurious. Only place in town I believe with pools outside, gorgeous. And our room had view of Matterhorn, what a treat! Saw the sun glow on top 3 mornings, so blessed! Our family of 5 loved it! Ski room also heated your boots at night! Amazing stay! Would love to return. Oh and before I forget, an incredible breakfast! Make your own juice room, live cooking, fresh honey you take from the comb, outstanding quality! And Prosecco 😉
Bodde här 4 nätter i december 2023
Svar från Matthias Abgottspon 29 dec. 2023
Dear CesarThank you very much for your fantastic review. We are very happy to hear all these positive things from your stay, that's exactly what we aim for :)We look forward to welcoming you and your family again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Bodde här 4 nätter i december 2023
Svar från Matthias Abgottspon 29 dec. 2023
Dear Kimberly Thank you very much for your great review. We are very happy to hear that you appreciated the central and calm location, the large breakfast buffet and the spa facilities with heated outdoor pools. We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon

8/10 Bra

Pedro M

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
O hotel é muito bom… me hospedei no primeiro andar do predio novo, com vista pro materhorn… o quarto é otimo e tb tinha vista pra piscina. Quando chegamos estavam em obras no quarto ao lado e acho q podiam ter avisado, fomos acordados com barulho, pedimos pra parar e pararam rapidamente. Fui com meu bebe de 1 aninho e pedi frutas especificas pro cafe da manha e eles me trouxeram todos os dias uma cesta de frutas, amei essa gentileza, as frutas estavam perfeitas, exatamente como pedi. O cafe da manha é otimoooo, amei poder fazer meu proprio suco fresco na hora. A piscina é perfeita, tem 3 piscinas aquecidas… e sao realmente quentesss e com hidromassagem: PERFEITAS. É bem perto do centrinho, 5 minutos ate a estaçao. A recepçao do hotel q é meio antiga, podiam melhorar, pois fica no predio mais antigo. No quarto tem panelas e utensilios pra cozinhar: tem tudooo, da pra fazer muuuitos jantares p a cozinha é otimaaa!!! Com relaçao ao espaço kids podiam melhorar, colocar um espaço p crianças menores que engatinham, pois o espaço era pra crianças maiores. Mas gostaria muito de voltar…piscina otima, quarto otimo, cafe da manha otimo!!!! Funcionarios muito prestativos e preocupados tb!!
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Carolin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles war perfekt! Sehr freundliches Personal, fantastisches Frühstücksbüffet und ein wunderbarer Spa Bereich. Traumhaft!
Bodde här 6 nätter i november 2023

8/10 Bra

Jean-Pierre

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Wunderbares zu empfehlen Hotel
Wunderbares Hotel, Sauberkeit ist top, Zimmer sind im besten Zustand. Was mich sehr gestört hat ist dass beim Frühstuck wenn ich eine Omelette verlangt habe, auf Deutsch, hat mir der Koch erklärt ich musste Englisch sprechen. Wir sind schlussendlich in der Schweiz und erwarte dass der Staff die Kunden betreuen mindestens eine Landessprache kennen. Das andere was nicht sehr erfreulich was ist die Renovierungen die im Zimmer über unserem war: schon am 07:50 hat das borgen und hammern angefangen.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Kristina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great place to stay! We were here for our honeymoon and it was 10/10. The continental breakfast was very convenient and the restaurant staff were very friendly. The pools and saunas were a great way to relax after days exploring the area.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

SEUNGYEOUN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Vanessa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This entire stay exceed my expectations. The pool / jacuzzi was my absolute favorite. It was great way to relax after the long hikes! My one and only suggestion is to add fans / ceiling fans to rooms during summer. It’s just too hot this day in age to not have any way to cool the room. As far as everything else, pool, room, views, food, shower , was spectacular. Would love to return one day
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Patrick

Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Raminder

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Jürg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Mario

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Sehr schönes Hotell,Service freundlich
Bodde här 2 nätter i augusti 2023

8/10 Bra

Lucien

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
bon séjour
Bodde här 2 nätter i juli 2023
Svar från Delphine 11 aug. 2023
Cher Lucien,Merci pour votre retour. Nous espèrons pouvoir vous acceuillir à nouveau dans notre hotel.Meilleures salutations,L'équipe de La Ginabelle

10/10 Fantastiskt

Elaine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The service was excellent and the amenities were the best we’ve had - beautiful bathrooms, comfortable beds and spacious rooms. It as lol felt luxurious.
Bodde här 3 nätter i juni 2023
Svar från Delphine 11 aug. 2023
Dear Elaine,Thank you very much for your kind message. We hope to see you back in our hotel.Best regards,La Ginabelle Team

10/10 Fantastiskt

Jean Rodrigo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Julian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Could not have been nicer to us in every way. We got stuck in Zermatt for an extra night thanks to a train accident and we were able to stay in the same room we had before. Highly recommend La Ginabelle.
Bodde här 3 nätter i juni 2023
Svar från Matthias Abgottspon 15 juni 2023
Dear JulianThank you for your great review and we are happy that we were able to help you out in this unfortunate situation. Thank you for recommending us :)Resort La Ginabelle Matthias Abgottspon

4/10 Dåligt

Jack

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The pool is spectacular, but our room was next to the sidewalk and people could see in the room unless we closed everything up. The desk manager said he would move us the next day, but nothing. Overpriced plus tacked on added fees on departure!
Bodde här 2 nätter i juni 2023
Svar från Matthias Abgottspon 15 juni 2023
Dear JackThank you for your review. We are pleased to hear that you enjoyed the pool. I am sorry to hear that you were not satisfied with your room upgrade. Unfortunately, we did not have an alternative room available at the time of your stay. The charges at the end of your stay are the tourist tax. Unfortunately, you cannot pay this in advance, however, this is also shown in the booking overview when booking via Expedia. Kind regardsMatthias Abgottspon

10/10 Fantastiskt

Kosuke

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is one of the greatest hotel I ever stayed. Staffs were very kind and polite even if I am from foreign country. Room cleaning and equipment condition also very nice. I had good memorable experience during staying in this hotel. I would like to visit again and I recommend strongly.
Bodde här 2 nätter i juni 2023
Svar från Matthias Abgottspon 15 juni 2023
Dear Kosuke Thank you very much for your fantastic review. We are happy to hear that you had a memorable stay. Thank you for recommending us and we look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Abdullahel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice and clean room. Good location, within easy walking distance from train station, restaurants and other attractions.
Bodde här 3 nätter i maj 2023
Svar från Matthias Abgottspon 15 juni 2023
Dear AbdullahelThank you very much for your great review. We are happy to hear that you enjoyed the nice and clean room and that you appreciated the calm yet central location. We are looking forward to welcoming you again. Resort La Ginabelle Matthias Abgottspon

10/10 Fantastiskt

Kari

Reste i grupp, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The rooms are lovely and spacious. Great views of the Matterhorn. Connecting rooms with two kings were great. Lovely sitting areas and balcony. We loved the breakfast (included) and the pools are so neat. Had dinner two out of the three nights at the hotel. Fondue was one of the dinners. We would go back in a second.
Bodde här 3 nätter i juni 2023
Svar från Matthias Abgottspon 15 juni 2023
Dear KariThank you so much for your fantastic review. We are happy to hear that you enjoyed the view of the Matterhorn from your room as well as the heated outdoor pools. We are looking forward to welcoming you again!Resort La Ginabelle Matthia Abgottspon

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

FEI FEI

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very nice room, swimming pools and breakfast. we do enjoy it a lot ; )
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Personal och service
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

ilana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the facilities at the Ginabelle. The pool and hot tub were state of the art and there is a relaxing lounge area with a fireplace where you can read a book and chill out. The breakfast is delicious with endless choices and options. You can even make your own custom juice. The rooms are immaculate and recently renovated. It's also convenient to walk to the Sunegga lift, the Gornergrat train and the bus for Furi is right across the street.
Bodde här 5 nätter i februari 2023
Svar från Resort La Ginabelle | Matthias Abgottspon 9 mars 2023
Dear ilanaThank you for your perfect review. We are very pleased that you liked the hot outdoor pools and the relaxing area with the fire place. It's nice to hear that you enjoyed the breakfast buffet with the possibility to press your own juices. And as you mentioned we are centrally located but still in a calm area. We are looking forward to welcome you again!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful Place
Fantastic hotel, pool was very warm & clean
Matterhorn in background
Bodde här 3 nätter i december 2022
Svar från Resort La Ginabelle | Matthias Abgottspon 9 mars 2023
Thank you for your good review! We are very pleased that you liked our outdoor pool and the cleanliness of the facility. We are looking forward to welcoming you again.

10/10 Fantastiskt

Ralf-Yves

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Jason

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing intimate services and very helpful
Bodde här 5 nätter i november 2022

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2022

10/10 Fantastiskt

Amin

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing hotel
Bodde här 5 nätter i oktober 2022

10/10 Fantastiskt

Carine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Amin

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
What can I say? This hotel and its staff are the best of the best. Go experience for yourself. The pool is to die for
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Nayeli Lizbeth García

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Bodde här 1 natt i september 2022

8/10 Bra

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Hotel, perfekte Ausstattung, sympathisch, freundliches und hilfsbereites Personal. Pool und Sauna extrem cool und lässig. Das Angebot zum Abendessen ist etwas kompliziert gestaltet und widersprüchlich. Buffet oder doch a la carte??? Super hochwertiges Frühstück. Sehr angenehmes Ambiente ! Top zum erholen und entspannen.
Bodde här 4 nätter i september 2022

10/10 Fantastiskt

Sara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent visit in Zermatt
Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Kirt

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice newer facility. Most rooms that don’t face the Matterhorn instead have views of the mountains surrounding Zermatt. The breakfast buffet is large and excellent. Dinners there are good as well. Reservations are needed. There are large “hot tubs” with jets on two different levels.
Bodde här 5 nätter i augusti 2022