Hotell nära Zhejiang Museum of Natural History

“I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable,...

“長輩很滿意 就是離地鐵有點遠”

“Fräscht hotell.”

“Clean, and great service. Fantastic breakfast in the morning. Best room I have stayed in for a long time. ”

“Very good hotel!”

“ Hotellet är super fint och ligger bra, rummen stora och sängarna jätte sköna. Allt finns på rummet som du behöver. Hotellets gym var under ombyggnad men vi fick en voucher till ett annat gym där även hotellet stod för resan till och från. Bra frukost men allt du kan tänka dig. ”

“Mycket bra, trevlig personal, bra frukost! ”

“近熱門景點，亦在西湖景區附近，食店商場在可以步行到達。”

“Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.”

“房間大小適中、乾淨、冷氣溫度剛好、氛圍舒適；但是枕頭太軟，外加淋浴間的門容易滲水，需注意安全”

“沒有用過”

“방은 살짝 좁은느낌이지만 2인이 묵기에는 문제 없을정도입니다. 체크인부터 체크아웃까지 직원들의 친절함이 여느 5성호텔보다 더합니다ㅋㅋ가방만 보면 들어주고, 체크아웃할때는 물까지 챙겨주는 세심함에 감동했습니다. 서호와의 거리가 약간 있는데 걸어서 15분이면 가는 거리라 위치도 매우 좋습니다”

“Very nice hotel, surrounding area a bit noisy due to Construction work.”

“Hotellet ligger mycket vackert alldeles bredvid en stor sjö.”

“The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. ”

“Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days. ”

“Tucked away in an alley a hidden gem. Amazing bed & pillows. Fantastic bathroom and tub. Grrreat value for money.”

“Excellent place to hold our luggage while we go last minute shop”

“Arrived jet lagged and confused to the hotel and had a couple of good days just laying around in the bed. The room was very good (executive floor) and the breakfast as well. The only thing I missed was a crew with a bit more knowledge in english and some more written information in English on the room.”

“Slightly hard beds but fantastic pillows. Rooms & carpets in need of TLC but OK. Wide selection Asian breakfast but nothing nothing for continental breakfast/westerner except a single bowl of cereal and warm (! 😆) milk. No English TV channels.”