Familjesemester i Franska rivieran

We chose this hotel because it markets itself as a premium luxury property, and at nearly €700 per night, our expectations were understandably high. Unfortunately, the experience did not live up to either the description or the price point. One of the biggest frustrations was the lack of working WiFi in our room. Throughout our stay, we had to rely on mobile hotspots to stay connected, which is simply not acceptable at this level of hotel. We had also informed the hotel in advance that we were on our honeymoon. While I do not expect elaborate gifts or special treatment, a simple card, greeting, or a few flowers would have been a thoughtful gesture and is something many premium hotels provide for such occasions. The complete absence of any acknowledgement was disappointing. Another example of poor value was the refusal to refill a water bottle. When guests are paying €700 per night, charging for or refusing such a basic courtesy comes across as unnecessarily cheap and inconsistent with a luxury experience. In addition, check-in was delayed, which was frustrating after a long journey and did not create a great first impression. To be fair, the hotel itself was generally pleasant, and there was nothing fundamentally wrong with the stay. However, luxury hospitality is about attention to detail, service, and making guests feel genuinely cared for. Those elements were largely missing here.

Rent och fräsch. Centralt läge Härlig frukost på takterrassen.

Good hotel on a great location.

Fantastiskt läge, trevliga rum, bra service, mysigt pool-/loungeområde och underbar restaurang/bar med magisk utsikt! Frukosten var dessutom mycket bra!

Good hotel on a great location.

Fantastiskt läge, trevliga rum, bra service, mysigt pool-/loungeområde och underbar restaurang/bar med magisk utsikt! Frukosten var dessutom mycket bra!

We chose this hotel because it markets itself as a premium luxury property, and at nearly €700 per night, our expectations were understandably high. Unfortunately, the experience did not live up to either the description or the price point. One of the biggest frustrations was the lack of working WiFi in our room. Throughout our stay, we had to rely on mobile hotspots to stay connected, which is simply not acceptable at this level of hotel. We had also informed the hotel in advance that we were on our honeymoon. While I do not expect elaborate gifts or special treatment, a simple card, greeting, or a few flowers would have been a thoughtful gesture and is something many premium hotels provide for such occasions. The complete absence of any acknowledgement was disappointing. Another example of poor value was the refusal to refill a water bottle. When guests are paying €700 per night, charging for or refusing such a basic courtesy comes across as unnecessarily cheap and inconsistent with a luxury experience. In addition, check-in was delayed, which was frustrating after a long journey and did not create a great first impression. To be fair, the hotel itself was generally pleasant, and there was nothing fundamentally wrong with the stay. However, luxury hospitality is about attention to detail, service, and making guests feel genuinely cared for. Those elements were largely missing here.

Good hotel on a great location.