Hotell nära AMC Esplanade 14

“I paid for a suite. I was not given a suite, my room was not as pictured by Mariott, there was no partition, just one open room. There was no dresser with drawers, just two very small drawers, each about 1/3 to 1/2 the size of a normal dresser drawer, in a very small nook with little space to hang clothes. I will provide photos if possible. The bathroom door would not close & was either off it's track or completely broken. Miserable stay, never going back.”

“Overall, the hotel was just okay. Nothing terrible, but nothing special either. The property feels very outdated and could definitely use some renovations. The room was fairly clean and average overall, although the bedding was comfortable and the pillows were really nice. Cleanliness was one of the biggest issues in the common areas, especially in the gym, where the machines were dirty. The resort itself is huge, and while the staff was friendly and helpful, the service felt a bit impersonal...

“Check-in was very efficient and staff are amazing. Great place to stay.”

“Room was great! The staff including valet were all very friendly and professional”

“Had a great stay! Excellent communication from host about check-in process. Our delayed flight required an 2am arrival and we had no problems with our host being very flexible and communication was great even at 2am. Easy to find, easy parking, very clean, bed was comfortable! We decided to extend an extra day and it was easy to communicate with host who was always very quick to respond. Highly recommended!”

“The communication from the management was phenomenal! The description matchesd the listing. The neighborhood was quiet and we felt safe! It fit the needs for me and my family. I would recommend and stay again! Thank you”

“Big rooms, but they really need to have a makeover. The beds are comfy in some rooms, others worn down. The staff are quite friendly but you see plates with old food in the corridors for hours, long queue for breakfast etc. I had the feeling that this wasn’t because of the staff but due to poor management. ”

“Everything was wonderful ”

“Very nice spot and close to downtown if your here to see a concert, 8 minute walk to van buren and 20 to the mortgage center. Bed is a little stiff but all around a great place to stay”

“👍🏾”

“great place”

“My favorite hotel. Stayed twice this summer. Fantastic rooms in the tower second time. I love the two pool areas and the property is beautiful. I also love the mid century feel, like going back in time. The location is ofcourse perfect.”