Hotell nära Aliomanu Beach South

“Lots of poolside chairs but we were there in low season. Paid for upgraded room and deeply regret. Even requested a quiet room and was blown away by music in their luau pavilion. Hotel makes money hosting concerts but doesn’t consider noise pollution and lack of parking for their paying hotel guests. ”

“The lobby common areas were nice as they were recently updated. The cottage we rented was nice for privacy, but furniture was old and worn. Some had stains. Repairs on wall and around AC unit was not very good. ”

“Well the property is under construction which we weren’t aware of upon our stay. The hot tub and part of the pool were closed off. An entire floor was closed to contractors being present during the day so it was hard to get from to pool and to lobby. The room itself was also dirty and only one working elevator made timing issues.”

“Hotellet hade egentligen allt man kunde önska sig (även om jag som icke-golfare hellre hade velat bo närmare Hanalei centrum)... däremot var hotellpersonalen (i synnerhet två kvinnor som jobbade som concierge) sanslöst arrogant och ointresserad av att hjälpa till. Min erfarenhet av att ha rest runt under fyra veckor på Hawaiiöarna är att personalen är inte särskilt serviceorienterad (till skillnad från många resmål i Europa, Asien och USA i övrigt) och trevlig. De får väl tyvärr tillräckligt...