Hotell nära Almaty Arena

“I was grateful for the kind and attentive service I received, as I am not fluent in the language. The breakfast was delicious and just the right portion size.”

“Personal unfreundlich, keine Englisch-Kenntnisse, Frühstück bescheidene Auswahl, Zimmerservice katastrophal, Zustand Hotel mehr als abgewohnt, Lage nicht wirklich toll”

“Great place, super clean, quiet, spacious with great guests and professional staff who speak English. Laundry is 500 tenge and there is plenty of space for bicycles. The rooms have AC too. Would recommend 110%”

“Enjoyed the comfortable be and very good breakfast. Staff was very helpful. Two problems, indoor pool could only be used by paying spa guests and that information was not clear in the description of the hotel. Also our window was completely blocked by a building that was less than one meter away. No view or natural light.”

“Good hotel with central location close to the fotball stadium and metro. Nice and helpful staff and good breakfast. The room was nice and clean. Good value for the money.”

“Terrible only one word for full stay and even for expedia support. ”

“Great service. Perfect place. Nice spa.”

“Dålig mottagning wi-fi, stor brist på engelska. Obekväma sängar. Dock perfekt läge intill mässan samt bra frukost.”

“The staff went above and beyond ”

“Bra hotell för turister. Ligger bra till för sevärdheter. ”

“When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor...

“Nice staff. ”

“The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and...