Hotell i Bai Chay

“Not clean ”

“The staff was very friendly and very helpful. The breakfast was a nice touch.”

“Worth !!! Words can’t describe how I love this cruise. Delicious meals , too much experience as kayak & swimming ,.. Comfortable bed & modern facilities. Definitely comeback again !!”

“A good and clean hotel in the middle of ha long. Great view over the bay. Many local restaurants and shops nearby.”

“Everything was perfect.”

“Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying”

“Design, staff, facilities, views, everything about this hotel is pure luxury, from the moment you arrive to the moment you leave, they truly make you feel special. I have stayed in many 5 stars hotels and this is one of the best. ”

“Staff was very nice and helpful. Allowed us to check in early and helped with transportation. Definitely would stay there again.”

“Allt var perfekt och personalen var tillmötesgående med ett leende på läpparna. Jättefina stora rum. ”

“clean room, nice staff and amenities. You have to ask for A/C to be manually overrided and reduced below a set number due to the whole floor having one set temperature”

“Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...

“Staff was very pleasant”

“Un servicio espectacular. Desde el recibimiento hasta el final. Meseros, capitán y sobre todo la Gerente Chang. Muy atenta en todos los sentidos. ”

“客室は清潔で快適 スタッフも良心的で接しやすい 朝食は食べていない 部屋はヒルビュー”